MTN Broadband Reward program is designed to appreciate our customers and reward them for using our broadband products. Our Broadband segments range from Levels 1 to 5 where customers enjoy exciting rewards!
With the MTN Broadband reward program, points are awarded whenever you subscribe to any capped broadband bundle plan via all MTN digital channels. These reward points can then be used to buy capped broadband router plans & MiFi bundles.
The interesting part? The more bundle plans you buy, the more points you earn! And with more points, you can upgrade to a higher tier and enjoy more perks.
For Fibrenet Customers
Our esteemed Fibrenet customers are not left out on our reward programme. There are benefits to enjoy, from level 3 to level 5.
Our Broadband tiers range from Levels 1 to 5.
Rewards and Benefits
0 – 74 Points
Network Anniversary Message
Welcome bonus of 10GB for MiFi, 30GB for Router, and 100GB for 5G Router
Free Sim swap
Earn points on each re-subscription
Use accumulated points on your next re-subscription
75 – 249 Points
Network Anniversary Message
Free Sim swap
Appointment scheduling
Earn points on each re-subscription
Use accumulated points on your next re-subscription
250 – 599 Points
Everything in level 2 and more…
Extended Warranty Period for faulty devices
Priority Routing on IVR
600 – 1249 Points
Everything in level 3 and more…
Access to free content on Amazon Prime (3 months trial)
1250 Points & above
Everything in level 4 and more…
Welcome call explaining segment benefits/personalized service
Annual recognition (COO email/robo-call)
Some of the rewards available, include:
Extended warranty period for faulty devices
Priority access to the airport lounge
Priority routing when you call our dedicated helpdesk on 217
Appointment scheduling at our shops nationwide
Free Faulty device swap and End of year gift boxes (Fibre devices only)
For Fibrenet Customers
Our esteemed Fibrenet customers are not left out on our reward programme. There are benefits to enjoy, from level 3 to level 5.
Our Broadband tiers range from Levels 1 to 5.
Frequently Asked Questions
What is the MTN Broadband Reward Program?
A. MTN Broadband Reward program is designed to appreciate our customers and reward them for using our broadband products. Our Broadband segments ranges from Levels 1 to 5 where customers get to enjoy exciting rewards!
How do I join the Reward Program?
A. If you are a new customer, you can join the MTN Broadband Reward Program when you purchase and register any of MTN Broadband devices. Purchase our devices here.
If you are an existing customer, you are already qualified. Keep subscribing to accumulate more points.
How do I know my Reward Points?
A. Stay in touch on your level & reward points using USSD code *312*500# to check your broadband point balance after linking your device number with your primary number.
How do I earn Reward Points?
A. Reward points are earned by subscribing for capped Broadband plans & bundles. Points are rewarded on every capped broadband subscription made through all MTN digital channels
How do I redeem my reward points?
A. You can redeem your reward points by using only *312*500# to buy capped broadband plans & bundles.
