{"id":14396,"date":"2025-04-14T14:08:13","date_gmt":"2025-04-14T14:08:13","guid":{"rendered":"https:\/\/www.mtn.ng\/business\/?page_id=14396"},"modified":"2026-04-30T16:40:01","modified_gmt":"2026-04-30T16:40:01","slug":"eyesyte","status":"publish","type":"page","link":"https:\/\/www.mtn.ng\/business\/eyesyte\/","title":{"rendered":"EyeSyte"},"content":{"rendered":"<div class=\"slideshow-section\">\n        <div class=\"banner-slider slides1\">\n        \n            <div id=\"banner-block_6e389aab700bd3443ed9b9beca102cb0\" class=\"banner\">\n            <div class=\"banner-section desktop-only alignedBottom textLight dark-overlay \" style=\"background:url(https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2026\/04\/eyestye-web.jpg);background-size:cover;background-position:center center;\">\n                    <div class =\"banner-heading-section\">   \n                        <div class=\"heading-section-container\">\n                                                  <p class=\"mtn-page-title yello-title\">Your Watchful Eye, Always On<\/p>\n                                                                            <h1 class=\"mtn-heading yello-heading\"><p>EyeSyte<\/p>\n<\/h1> \n                                                                      \n                        <\/div> \n                        \n                    <\/div>\n                    <div class=\"banner-cta-section ctaLight\">\n                        <a href=\"http:\/\/shop.mtn.ng\/eyesyte\"><button>Get Started<\/button><\/a>\n                    <\/div>\n            <\/div>\n\n            <div class=\"banner-section mobile-only alignedBottom textLight dark-overlay \" style=\"background:url(https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2023\/08\/eyesyte-mobile.jpg);background-size:cover;background-position:center center;\">\n                    <div class =\"banner-heading-section\">   \n                        <div class=\"heading-section-container\">\n                                                  <p class=\"mtn-page-title yello-title\">Your Watchful Eye, Always On<\/p>\n                                                                            <h1 class=\"mtn-heading yello-heading\"><p>EyeSyte<\/p>\n<\/h1> \n                                                                        <\/div> \n                        \n                    <\/div>\n                    <div class=\"banner-cta-section ctaLight\">\n                        <a href=\"http:\/\/shop.mtn.ng\/eyesyte\"><button>Get Started<\/button><\/a>\n                    <\/div>\n            <\/div>\n\n                <div class=\"banner-divider\">\n                <\/div>\n            <\/div>\n\n                    <\/div>\n\n    \n         <div class=\"slideshow-dots\"><\/div>\n<\/div>\n\n\n\n\n<div id=\"section-paragraph-block_6c98043d7a496706b64b5191ba37cebd\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><p>What if keeping an eye on your business was as simple as checking your mobile device? With EyeSyte, it is. Imagine getting instant updates whenever there\u2019s activity, no matter where you are\u2014at home, in the office, or on vacation. EyeSyte gives you 24\/7 real-time security with smart Wi-Fi\/4G-enabled devices, so you can focus on what matters most while we take care of the rest.<\/p>\n<\/div>\n<\/div>\n\n\n<div style=\"height:26px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div id=\"section-heading-block_4f3ad643e98a316348668b0b6d536bce\" class=\"section-heading has-text-align-center\">\n<div class=\"mtn-section\">\n<h3 class=\"mtn-heading size-Responsive section-heading\">Why EyeSyte?<\/h3>\n<\/div>\n<\/div>\n\n\n<div id=\"section-paragraph-block_860ceae6987ac83f882923c1ae0ecba0\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><p>We get it\u2014security isn\u2019t just about cameras; it\u2019s about peace of mind. That\u2019s why EyeSyte is packed with features to keep you informed and in control:<\/p>\n<\/div>\n<\/div>\n\n<div id=\"icon_with_text-block_901ca803f84c9c8d5a35193783982b18\" class=\"icon-with-text\">\n    <div class=\"text-icon-card-section\">\n                <div class=\"icon-card-grid displayCarousel\">\n                        <div class=\"icon-card\">\n                <div class=\"card-img-section\">\n                    <img decoding=\"async\" src=\"\" alt=\"Always-on Monitoring\">\n                <\/div>\n                <div class=\"icon-card-text-content\">\n                <p class=\"icon-card-label mtn-heading\">Always-on Monitoring<\/p>\n                <div class=\"mtn-body-text\"><p>Whether you need battery-powered flexibility or reliability, we\u2019ve got you covered.<\/p>\n<\/div>\n                <\/div>\n            \n            <\/div>\n                        <div class=\"icon-card\">\n                <div class=\"card-img-section\">\n                    <img decoding=\"async\" src=\"\" alt=\"Instant Alerts\">\n                <\/div>\n                <div class=\"icon-card-text-content\">\n                <p class=\"icon-card-label mtn-heading\">Instant Alerts<\/p>\n                <div class=\"mtn-body-text\"><p>Get notified via SMS or your mobile app the moment movement is detected.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n                <\/div>\n            \n            <\/div>\n                        <div class=\"icon-card\">\n                <div class=\"card-img-section\">\n                    <img decoding=\"async\" src=\"\" alt=\"Full Coverage\">\n                <\/div>\n                <div class=\"icon-card-text-content\">\n                <p class=\"icon-card-label mtn-heading\">Full Coverage<\/p>\n                <div class=\"mtn-body-text\"><p>360-degree surveillance ensures no blind spots.<\/p>\n<\/div>\n                <\/div>\n            \n            <\/div>\n                        <div class=\"icon-card\">\n                <div class=\"card-img-section\">\n                    <img decoding=\"async\" src=\"\" alt=\"Smart Voice Activation\">\n                <\/div>\n                <div class=\"icon-card-text-content\">\n                <p class=\"icon-card-label mtn-heading\">Smart Voice Activation<\/p>\n                <div class=\"mtn-body-text\"><p>Control your devices easily and interact when needed.<\/p>\n<\/div>\n                <\/div>\n            \n            <\/div>\n                    <\/div>\n            <\/div>\n<\/div>\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div id=\"section-heading-block_1cbc3a9c6a3087abcd54811bf25e2425\" class=\"section-heading has-text-align-center\">\n<div class=\"mtn-section\">\n<h3 class=\"mtn-heading size-Responsive section-heading\">How EyeSyte Fits Your Needs<\/h3>\n<\/div>\n<\/div>\n\n\n<div id=\"section-paragraph-block_b42d6f3dad9ba51c4a8f34c8b71786ef\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><p>Our security solutions are scalable and customizable to meet your specific requirements, offering advanced features for surveillance, monitoring, and safety.<\/p>\n<p>Connect with a business expert to find out how EyeSyte can meet your specific needs<\/p>\n<\/div>\n<\/div>\n\n<div id=\"activity-carousel-block_fbbc6363e5147aea257cee4f69f7d65d\" class=\"card-div activity-carousel-slider activity-carousel\">\r\n        <a class=\"date-card \"  style=\"background: url(); color: #202020; background-size: cover; background-repeat: no-repeat;\">\r\n                <h4 class=\"card-top\">Small Business Owners<\/h4>\r\n            <div class=\"card-body\">\r\n                                <p>\r\n                <p>Monitor entry points and detect unauthorized movements with EyeSyte cameras for a comprehensive monitoring system, all accessible from your mobile device.d<\/p>\n                <\/p>\r\n            <\/div>\r\n                        <div class=\"icon-space\">\r\n            <\/div>\r\n                    <\/a>\r\n          <a class=\"date-card \"  style=\"background: url(); color: #202020; background-size: cover; background-repeat: no-repeat;\">\r\n                <h4 class=\"card-top\">Large Enterprises<\/h4>\r\n            <div class=\"card-body\">\r\n                                <p>\r\n                <p>Deploy security solutions across vast or remote facilities.<\/p>\n<p>With advanced features like high-definition video and an alarm system, EyeSyte is perfect for enterprises requiring reliable security<\/p>\n                <\/p>\r\n            <\/div>\r\n                        <div class=\"icon-space\">\r\n            <\/div>\r\n                    <\/a>\r\n  <\/div>\n\n<div id=\"section-heading-block_ea701445f4bec677f474d70849a0512f\" class=\"section-heading has-text-align-center\">\n<div class=\"mtn-section\">\n<h3 class=\"mtn-heading size-Responsive section-heading\">Explore our various EyeSyte products<\/h3>\n<\/div>\n<\/div>\n\n\n<div style=\"height:32px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<style>\n        .over-div{\n            display: flex;\n            flex-wrap: wrap;\n            gap: 5%;\n            margin: 4% auto;\n        }\n        .over-text{\n            width: 60%;\n        }\n        .over-image{\n            width: 30%;\n        }\n        .battery-cam{\n        width: 15%;\n        }\n      @media only screen and (max-width: 767px) {\n        .over-div{\n          display: block;\n         }\n       .over-image{\n            width: 70%;\n        }\n       .over-text{\n            width: 100%;\n        }\n        .battery-cam{\n        width: 30%;\n        }\n         }\n    <\/style>\n\n\n\n\n\n<div id=\"tab-sections-block_983b1124d4bc9548414b5ecd39730462\" class=\"alignwide alignwide wp-block-mtn-vivid-wp-tab-sections\">\n  <div class=\"acf-innerblocks-container\"><ul class=\"tab-head\"><a href=\"#\" class=\"tab-link tab-title\">EyeSyte Smart PTZ Camera<\/a><a href=\"#\" class=\"tab-link tab-title\">EyeSyte Smart Doorbell<\/a><a href=\"#\" class=\"tab-link tab-title\">Wi-Fi + GSM Security Alarm System<\/a><a href=\"#\" class=\"tab-link tab-title\">EyeSyte 4G Surveillance Camera<\/a><a href=\"#\" class=\"tab-link tab-title\">EyeSyte Battery Camera<\/a><\/ul>\n\n\n<div id=\"tab-contentblock_d6ebf8d1e8193a4b6d86102e7084211e\" class=\"alignwide alignwide wp-block-mtn-vivid-wp-tab-content\">\n  <div class=\"acf-innerblocks-container\">\n\n<div id=\"section-paragraph-block_7d342bd6319f92fa4f7f9c907758b5d2\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><div class=\"over-div\">\n<img decoding=\"async\" class=\"over-image\" src=\"https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2023\/07\/ptz.png\" alt=\"\" \/><\/p>\n<div class=\"over-text\">\nEyeSyte electronic Pan-Tilt-Zoom (PTZ) security cameras do not physically move but apply digital zoom to give the pan-tilt-zoom effect on a fixed camera.Offering you 360-degree coverage, the EyeSyte PTZ camera can be a powerful way to provide a PTZ-like experience while still recording the entire field of view.<\/p>\n<div id=\"primary-button-block_dcd2453574d431fe709173aaeee3c79f\" class=\"primary-button\"><a href=\"https:\/\/shop.mtn.ng\/eyesyte-smart-ptz-camera.html\"><button class=\"mtn-primary-button\">Buy Now<\/button><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div id=\"tab-contentblock_15096ec5c01777400b98d1bc6bdfb042\" class=\"alignwide alignwide wp-block-mtn-vivid-wp-tab-content\">\n  <div class=\"acf-innerblocks-container\">\n\n<div id=\"section-paragraph-block_bf8b9d2b3d37729924b4c8a267f82824\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><div class=\"over-div\">\n<img decoding=\"async\" class=\"over-image\" src=\"https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2022\/11\/doorbell-img.jpg\" alt=\"\" \/><\/p>\n<div class=\"over-text\">\nThis device has a built-in camera that helps protect from package theft, burglary, etc. You can receive activity alerts, talk with visitors using two-way talk, and live-stream video from your smartphone.<\/p>\n<div id=\"primary-button-block_dcd2453574d431fe709173aaeee3c79f\" class=\"primary-button\"><a href=\"https:\/\/shop.mtn.ng\/eyesyte-smart-doorbell.html\"><button class=\"mtn-primary-button\">Buy Now<\/button><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div id=\"tab-contentblock_bf88b57b43e05b66cf44b1802173553e\" class=\"alignwide alignwide wp-block-mtn-vivid-wp-tab-content\">\n  <div class=\"acf-innerblocks-container\">\n\n<div id=\"section-paragraph-block_66f98f62d2194424b98238f78e36a708\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><div class=\"over-div\">\n<img decoding=\"async\" class=\"over-image\" src=\"https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2022\/11\/alarm-img.jpg\" alt=\"\" \/><\/p>\n<div class=\"over-text\">\nEyeSyte Wi-Fi + GSM Intelligence Security Alarm System provides sensor-based alarm monitoring for businesses and other usages. With sensors such as door sensors (activated when intruders open doors) as well as PIR sensors (that activate when unwanted motion is detected), when paired with any of the EyeSyte range of cameras, you have a comprehensive monitoring and surveillance system, accessed and managed from your mobile phone.<\/p>\n<div id=\"primary-button-block_dcd2453574d431fe709173aaeee3c79f\" class=\"primary-button\"><a href=\"https:\/\/shop.mtn.ng\/eyesyte-wifi-gsm-intelligence-security-alarm-system.html\"><button class=\"mtn-primary-button\">Buy Now<\/button><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div id=\"tab-contentblock_063b5e723d838b6e48889f9d2811c0e3\" class=\"alignwide alignwide wp-block-mtn-vivid-wp-tab-content\">\n  <div class=\"acf-innerblocks-container\">\n\n<div id=\"section-paragraph-block_2b1573ae5a6a27ee3f9344e05c354019\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><div class=\"over-div\">\n<p><img decoding=\"async\" class=\"over-image\" src=\"https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2023\/02\/4G-Solar-Camera.png\" alt=\"\" \/><\/p>\n<div class=\"over-text\">\n<p>EyeSyte 4G Surveillance Camera comes equipped with a solar panel and batteries enabling deployment anywhere with a 4G signal.PTZ functionality supports 360 degrees coverage while a high decibel alarm can be used to scare intruders providing an additional level of security.<\/p>\n<div id=\"primary-button-block_dcd2453574d431fe709173aaeee3c79f\" class=\"primary-button\"><a href=\"https:\/\/shop.mtn.ng\/eyesyte-4g-surveillance-camera-3-meters-cable.html\"><button class=\"mtn-primary-button\">Buy Now<\/button><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n\n\n\n<div id=\"tab-contentblock_8271ab63313783eb7c5fa5e97c378a92\" class=\"alignwide alignwide wp-block-mtn-vivid-wp-tab-content\">\n  <div class=\"acf-innerblocks-container\">\n\n<div id=\"section-paragraph-block_707b6e173a0ca14f236f922bb663abe6\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><div class=\"over-div\">\n<img decoding=\"async\" class=\"over-image battery-cam\" src=\"https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2023\/07\/EyeSyte-Battery-Camera.png\" alt=\"\" \/><\/p>\n<div class=\"over-text\">\nEyeSyte Battery Camera is a WiFi enabled camera that supports 24\/7 alarm and video monitoring capability.This device gives you the benefit of a two-way communication, supported emergency dispatch (requires subscription), clear night and day vision, and secure cloud video storage capacity of up to 30 days.<\/p>\n<p>Some key features include:<\/p>\n<p>Remote alarm panel<br \/>\n1080P full HD video quality<br \/>\nrechargeable inbuilt batteries that can last up to 12 weeks when fully charged.<\/p>\n<div id=\"primary-button-block_dcd2453574d431fe709173aaeee3c79f\" class=\"primary-button\"><a href=\"https:\/\/shop.mtn.ng\/eyesyte-battery-camera.html\"><button class=\"mtn-primary-button\">Buy Now<\/button><\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div><\/div>\n<\/div><\/div>\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div id=\"information-carousel-block_6108e96fd618e1677b09852bda510f3b\" class=\"information-carousel\">\n    <div class=\"information-carousel-section textLight\"\n        style=\"background: url(),#000000;background-size:cover;background-position:center top;\">\n                   <h3 class=\"mtn-heading\">Key Features<\/h3>\n                           <div class=\"information-carousel-slider\">\n            \n            <div class=\"information-carousel-slide\">\n               \n                <div class=\"slide-image-section\">\n                                <\/div>\n                                <h4 class=\"mtn-heading\">360-degree surveillance<\/h4>\n                            <\/div>\n\n            \n            <div class=\"information-carousel-slide\">\n               \n                <div class=\"slide-image-section\">\n                                <\/div>\n                                <h4 class=\"mtn-heading\">Voice-activated features<\/h4>\n                            <\/div>\n\n            \n            <div class=\"information-carousel-slide\">\n               \n                <div class=\"slide-image-section\">\n                                <\/div>\n                                <h4 class=\"mtn-heading\">Instant alerts via SMS and mobile notifications<\/h4>\n                            <\/div>\n\n            \n            <div class=\"information-carousel-slide\">\n               \n                <div class=\"slide-image-section\">\n                                <\/div>\n                                <h4 class=\"mtn-heading\">Flexible options of electrical and battery-enabled devices<\/h4>\n                            <\/div>\n\n            \n            <div class=\"information-carousel-slide\">\n               \n                <div class=\"slide-image-section\">\n                                <\/div>\n                                <h4 class=\"mtn-heading\">Cloud storage capacity of up to 30 days<\/h4>\n                            <\/div>\n\n                    <\/div>\n        \n    <\/div>\n<\/div>\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div id=\"section-heading-block_f06b0af6fdf6946293671e78f071bf55\" class=\"section-heading has-text-align-left\">\n<div class=\"mtn-section\">\n<h3 class=\"mtn-heading size-Responsive section-heading\">Next Steps<\/h3>\n<\/div>\n<\/div>\n\n\n<div id=\"section-paragraph-block_6797edb6cbf206d38f7804648d2c0c5e\" class=\"section-paragraph has-text-align-left\">\n<div class=\"mtn-body-text mtn-section paragraph\"><p>Ready to protect your world with MTN EyeSyte?<\/p>\n<ul>\n<li>Explore our range of security devices and accessories today and discover how we can help you achieve peace of mind.<\/li>\n<li>Visit the MTN <a href=\"http:\/\/shop.mtn.ng\/eyesyte\"><u>eshop<\/u><\/a> or a nearby MTN store today<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n<div style=\"height:14px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div id=\"section-heading-block_c6928f6ecdf0ad9ea3045b8b596ae66d\" class=\"section-heading has-text-align-left\">\n<div class=\"mtn-section\">\n<h3 class=\"mtn-heading size-Responsive section-heading\">Frequently Asked Questions<\/h3>\n<\/div>\n<\/div>\n\n<div id=\"accordion-block_43efabad5ae6dfda745a56c953a83b00\" class=\"accordion widthNarrow\">\n\n\t<div class=\"mtn-accordion\">\n\t\t\t\t\t<details class=\"mtn-accordion-item\">\n\t\t\t\t<summary class=\"title accordion-toggle\"><span class=\"accordion-title\">How can I connect a device using a mobile hotspot without Wi-Fi?<\/span><span><img class =\"downchevron\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.mtn.ng\/business\/wp-content\/themes\/mtn-vivid-wp\/public\/img\/svgs\/accordion-icon.svg\"\n\t\t\t\t\t\t\t\t\talt=\"How can I connect a device using a mobile hotspot without Wi-Fi?\"><\/span><\/summary>\n\t\t\t   <div class=\"panel\">\n\t\t\t\t<p>A: You need two smartphones that can provide a network hotspot. One phone turns on the hotspot as the network provider, and the other can connect to the device.<\/p>\n\t\t\t   <\/div>\n\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\t\t\t\t<details class=\"mtn-accordion-item\">\n\t\t\t\t<summary class=\"title accordion-toggle\"><span class=\"accordion-title\">How to connect the device if there is no Wi-Fi password? Can the device be connected to the public network?<\/span><span><img class =\"downchevron\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.mtn.ng\/business\/wp-content\/themes\/mtn-vivid-wp\/public\/img\/svgs\/accordion-icon.svg\"\n\t\t\t\t\t\t\t\t\talt=\"How to connect the device if there is no Wi-Fi password? Can the device be connected to the public network?\"><\/span><\/summary>\n\t\t\t   <div class=\"panel\">\n\t\t\t\t<p><strong>A:\u00a0<\/strong>When you connect your device to the network and your router does not have a Wi-Fi password, you do not need to enter the password. Simply click on &#8220;Confirm&#8221; to go on. Only public networks that log in with a fixed password can connect to our device, while public networks that log in with an account and password or verification code cannot connect to our device.<\/p>\n<p><em><strong>Note<\/strong>: To protect your privacy, security devices such as cameras, door locks and sensors cannot use public networks and networks without passwords for network configuration.<\/em><\/p>\n\t\t\t   <\/div>\n\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\t\t\t\t<details class=\"mtn-accordion-item\">\n\t\t\t\t<summary class=\"title accordion-toggle\"><span class=\"accordion-title\"> How do I add a device to the App and connect it to the Internet Bluetooth?<\/span><span><img class =\"downchevron\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.mtn.ng\/business\/wp-content\/themes\/mtn-vivid-wp\/public\/img\/svgs\/accordion-icon.svg\"\n\t\t\t\t\t\t\t\t\talt=\" How do I add a device to the App and connect it to the Internet Bluetooth?\"><\/span><\/summary>\n\t\t\t   <div class=\"panel\">\n\t\t\t\t<p><strong>A:\u00a0<\/strong>Please turn on the Bluetooth switch of the mobile phone and the Bluetooth permission of the App.<\/p>\n<ul>\n<li>Open our App (not add Bluetooth device in the Bluetooth list in the phone settings).<\/li>\n<li>On the &#8220;Home&#8221; page, click the &#8220;+&#8221; icon in the upper right corner to enter the device selection page.<\/li>\n<li>Select the right category and find the device (Bluetooth) that needs to be added<\/li>\n<li>Read the manual and set the device to the network distribution state;<\/li>\n<li>After clicking Confirm, the system starts searching. After finding the corresponding device, click &#8220;Add&#8221;.<\/li>\n<\/ul>\n\t\t\t   <\/div>\n\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\t\t\t\t<details class=\"mtn-accordion-item\">\n\t\t\t\t<summary class=\"title accordion-toggle\"><span class=\"accordion-title\">Will the connection succeed after I accidentally exit the App or switch to another App during network configuration?<\/span><span><img class =\"downchevron\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.mtn.ng\/business\/wp-content\/themes\/mtn-vivid-wp\/public\/img\/svgs\/accordion-icon.svg\"\n\t\t\t\t\t\t\t\t\talt=\"Will the connection succeed after I accidentally exit the App or switch to another App during network configuration?\"><\/span><\/summary>\n\t\t\t   <div class=\"panel\">\n\t\t\t\t<p><strong>A:<\/strong>\u00a0It depends on the stage of network distribution you are in. When the device is pairing, it needs to go through the three stages of &#8220;Scan devices\u2014\u2014Register on Cloud\u2014\u2014Initialize the device&#8221;. If you are in the &#8220;Scan devices&#8221; stage, when you accidentally exit the app or switch to another app, it may affect the app to find your device. So, accidentally exiting the app or switching to another app at this stage may cause network configuration failure. In the other two stages, if you accidentally exit the app or switch to another app, it will not affect the normal network configuration of the device.<\/p>\n<p><em><strong>Note<\/strong>: If you use the &#8220;Auto Scan&#8221; method to pair devices, there will be a high probability that the network configuration will fail if you accidentally exit the app or switch to another app.<\/em><\/p>\n\t\t\t   <\/div>\n\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\t\t\t\t<details class=\"mtn-accordion-item\">\n\t\t\t\t<summary class=\"title accordion-toggle\"><span class=\"accordion-title\"> The device is often offline, the device or device indicator keeps flashing, and the device cannot be controlled. What should I do?<\/span><span><img class =\"downchevron\"\n\t\t\t\t\t\t\t\t\tsrc=\"https:\/\/www.mtn.ng\/business\/wp-content\/themes\/mtn-vivid-wp\/public\/img\/svgs\/accordion-icon.svg\"\n\t\t\t\t\t\t\t\t\talt=\" The device is often offline, the device or device indicator keeps flashing, and the device cannot be controlled. What should I do?\"><\/span><\/summary>\n\t\t\t   <div class=\"panel\">\n\t\t\t\t<p><strong>A:\u00a0<\/strong>If your device is offline for a long time, you can only manually reset the device to the pairing mode, and then manually add the device again. If your device always offline, please check in the following ways:<\/p>\n<ul>\n<li>Check to see if the router is powered off or disconnected from the network. If so, the router will take some time to recover. Wait for two minutes and then check whether your device is online.<\/li>\n<li>Check to see if the router has been replaced, or the Wi-Fi name or password has been changed. If so, remove your device and then add it to the network again.<\/li>\n<li>Please confirm whether the device has just updated the firmware. The device will be disconnected from the network when the firmware is updated and will automatically connect to the network after the update is completed. However, if your network is unstable, it will show that you cannot connect after the firmware update is complete. The device needs to be removed and added again.<\/li>\n<li>The Wi-Fi signal of the device is too poor, for instance, there are several walls obstructing the penetration of the signal.<\/li>\n<li>From the router, if the device is surrounded by a metal shell or there are metal objects nearby; nearby high-power appliances such as air conditioners and refrigerators can also interfere.<\/li>\n<li>The location of the device is too far away from the router (the indoor environment is more complicated, it is easy to go offline after more than 5 meters; the outdoor environment is empty, it is easy to go offline after more than 10 meters).<\/li>\n<li>Check whether the firmware is the latest version. To check this on the App, choose Home\u2014Tap device icon\u2014Top right button\u2014Device Update.<\/li>\n<li>If the device goes offline after a period of use, but after restarting the router or re-networking the device, the device returns to normal. Indicating that the router is overloaded due to long-term high-load use, and you need to replace it with a more powerful one, or reduce the number of devices connected to the router (due to the low bandwidth characteristic of the 2.4Ghz network. It is easy to go offline when there are more than 5 online devices in 2.4Ghz, some of which are especially enhanced 2.4Ghz router can ensure that about 10 devices are online).<\/li>\n<li>You can also use a phone hotspot to check to see if it is a network challenge.<\/li>\n<\/ul>\n\t\t\t   <\/div>\n\n\t\t\t\t\n\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n<div class=\"accordion-cta\">\n    <a href=\"https:\/\/www.mtn.ng\/business\/helpbusiness\/eyesyte\/\">VIEW ALL FAQS<\/a>\n<\/div>\n<\/div>\n\n\n\n\n<div id=\"information-block-block_0b9ed40804b8274e6b9c0b9460f9da0c\" class=\"information-block\">\n    <div class=\"information-block-container heightRegular desktop-only infoLight\"\n        style=\"background:url(https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2023\/12\/MTN-datashare-Banner-Web.jpeg);background-size:cover;background-position:center;\">\n        <h4 class=\"information-block-title mtn-heading\"><p>Let\u2019s Connect<\/p>\n<\/h4>\n        <div class=\"info-block-body bodyNarrow\">\n            <p><strong>Send an email to letstalk.ng@mtn.com<\/strong><br \/>\n<strong>Schedule a call with a business expert today<\/strong><\/p>\n        <\/div>\n                <div class=\"info-block-cta\">\n        \n                        <div class=\"info-block-button-container\">\n                            <a href=\"mailto:letstalk.ng@mtn.com\"><button\n                        class=\"mtn-button btn-Light\">Email Us<\/button><\/a>\n                                <a href=\"https:\/\/www.mtn.ng\/business\/call-back\/\"><button\n                        class=\"mtn-button btn-Light\">Schedule A Call<\/button><\/a>\n                            <\/div>\n                                 <\/div>\n            <\/div>\n\n    <div class=\"information-block-container heightRegular mobile-only infoLight\"\n        style=\"background:url(https:\/\/www.mtn.ng\/business\/wp-content\/uploads\/2023\/12\/MTN-data-share-Banner-Mobile.jpeg);background-size:cover;background-position:center;\">\n        <h4 class=\"information-block-title mtn-heading\"><p>Let\u2019s Connect<\/p>\n<\/h4>\n        <div class=\"info-block-body bodyNarrow\">\n            <p><strong>Send an email to letstalk.ng@mtn.com<\/strong><br \/>\n<strong>Schedule a call with a business expert today<\/strong><\/p>\n        <\/div>\n                <div class=\"info-block-cta\">\n        \n                        <div class=\"info-block-button-container\">\n                            <a href=\"mailto:letstalk.ng@mtn.com\"><button\n                        class=\"mtn-button btn-Light\">Email Us<\/button><\/a>\n                                <a href=\"https:\/\/www.mtn.ng\/business\/call-back\/\"><button\n                        class=\"mtn-button btn-Light\">Schedule A Call<\/button><\/a>\n                            <\/div>\n                            <\/div>\n            <\/div>\n<\/div>\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14396","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mtn.ng\/business\/wp-json\/wp\/v2\/pages\/14396","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mtn.ng\/business\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mtn.ng\/business\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mtn.ng\/business\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mtn.ng\/business\/wp-json\/wp\/v2\/comments?post=14396"}],"version-history":[{"count":6,"href":"https:\/\/www.mtn.ng\/business\/wp-json\/wp\/v2\/pages\/14396\/revisions"}],"predecessor-version":[{"id":19029,"href":"https:\/\/www.mtn.ng\/business\/wp-json\/wp\/v2\/pages\/14396\/revisions\/19029"}],"wp:attachment":[{"href":"https:\/\/www.mtn.ng\/business\/wp-json\/wp\/v2\/media?parent=14396"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}