Step up to a new world with MTN Device Financing – The most affordable and flexible way to upgrade your smartphone devices!

We understand it can be sometimes difficult to get your dream phones because of financial constraints and budgets. Whatever the constraints may be, you can make your dream.

MTN Device Financing provides the most convenient and affordable means of upgrading your mobile device to a new world of the smartphone experience.

With our device financing scheme, you can get a smartphone of your choice by making an initial deposit of the cost of the smartphone and conveniently spread the balance over a period of 6 to 12 months.

So, need a smartphone and would like to jump on this offer? All you need is;

    • Active MTN phone number
    • Valid Means of Identification (NIN/Driver’s License)
    • BVN
    • Down payment where applicable
    • and your monthly repayment via Airtime or Cash

What are you waiting for? Choose your preferred plan below to get started.

Q. What is MTN – Intelligra Bundle?

A. This is a novel service that enables you subscribe to a bundle From MTN that contains Data, Voice, SMS & a “free” Device. The bundle is in form of a contract which you subscribe to monthly for an agreed number of months ranging from 6 – 12 months.


Q. How much am I required to make monthly for each of the duration?

A. The required amount and device are subject to the credit limit assigned, as approved by the financial institution.


Q. Who can qualify for this offer?

A. Customers on the MTN network have been pre-qualified for the bundle. You would have received an SMS from MTN indicating that you have been prequalified for the offer. Customers who successfully complete an application in-store will walk out with the Bundle.


Q. How much is the MTN – Intelligra Bundle?

A. The bundle starts from as low as N7,000/month which includes Data, Voice + a “Free” Smartphone for a range of 6 – 12 months with the first month bundle price paid upfront

* kindly note that for the required duration signed up for (12-month, 9-month or 6-month), you will not be able to use any other telco network SIM in the SIM one until you have successfully completed the payment plan signed up for. Immediately, after completion, the device will be opened for life. Here you are allowed to use any choice network SIM in either SIM one or SIM two.


Q. What do I get for the Monthly Commitment?

You will receive for each month the following:
Data
Voice
SMS
Free Device replacement when stolen*
Free Screen replacement when broken*

*Terms & Conditions Apply


Q. What do I need to get the Bundle?

A. Once you get an SMS that you qualify for the bundle, you are required to visit the nearest participating store with the following list:

    1. Prequalification in the MTN system
    2. Identity Card: National Identity Card
    3. BVN (Bank Verification Number): Dial *565*0#
    4. First month subscription fee
    5. Down payment (where applicable)

Q. How do I remit the monthly commitment?

A. By recharging your MTN number with the bundle fee monthly through the Customer360 app. This app is installed into your choice device and would be set up for you at the point of sales right before you leave the store. Please see Pictorial guide below,

    1. Open your Customer360 app, Click the 3 lines beside the Home icon and select account Top-up
    2. Enter your recharge pin and select Fund account’’
figure 1
figure 2

You will also be able to make your monthly payment by recharging your main account. Kindly note that only your full monthly payment can be made with either your dedicated Customer360 account or main account.


Q. Can I make my monthly commitment in advance?

A. Yes! Just open the customer360 app and recharge anytime as shown above OR dial *812*PIN# on your financed smartphone.


Q. What happens if I don’t meet my monthly commitment?

A. Your phone will be locked. You will not be able to make calls or use any phone functionality aside from Emergency call, switch on mobile data/ Wi-Fi & Customer360 app
Figure 3


Q. How do I unlock my phone?

A. By recharging your line with your monthly bundle commitment and this can be done through the lock screen by opening the Customer360 app as show above OR by activating the self-unlock.


Q. How do I locate your service center if I want to repair my phone?

A. Our service center is located at No. 15 Ola Ayeni Street, Computer Village, Ikeja. Lagos State. Nigeria. You can chat with any of our available customer service agents via the Customer 360 app on your phone and lodge any complaints you might be facing as show below

    1. Open your Customer360 app, Click the 3 lines beside the Home icon and select Customer service
    2. Click the + Sign, create a message and send to our customer service team
figure 4
figure 5

Q. How do I complete my payment when there is an unfortunate case of phone theft/lost?

A. In a situation where our customer phone is reportedly stolen* or lost*, there is a one-time offer to replace your phones. The customer is expected to report to Intelligra office with a copy of the following;

    1. Police report
    2. Sworn affidavit
    3. Receipt of purchase
    4. Any valid means of ID

*Covers a one-time replacement of either device or damaged screen and not both.


Q. Is there warranty for the Devices?

A. Yes, there is 12months Manufacturer’s Warranty for the Devices**

**Terms &Conditions Apply


Q. Can I activate a Fresh number on the premise of my Pre-Qualified SIM?

A. No, only your existing registered SIM can be used to enroll for the scheme.


Q. What if I forget to make my monthly commitment?

A. The Phone is locked up and can only be unlocked when you recharge your monthly commitment

Where you still can’t find the answer to your question, kindly drop us an email at customercare@intelligra.io.

STORE ADDRESS STATE REGION
Admor Link 18B, Lalubu Road, Opposite Glo Office Okeilewo Ogun SW
Avix Mobile Devices Calabar Calabar Road, Calabar Cross River SS
Callus Miller /Gra Plot 30/33,Sani Abacha Road, Autograph Plaza, Gra Phase 3, Port Harcourt. Rivers SS
Callus Miller /Rukpoku Market Square, By New Road Round About, Rukpoku, Port Harcourt. Rivers SS
Callus Miller 1 46B, Okporo Road, Artillery, Port Harcourt Rivers SS
Callus Miller 2 46 Okporo Road, Artillery, Port Harcourt Rivers SS
Callus Miller By Presidential 194 Phc-Aba Road, Opposite Presidential Hotel, Port Harcourt Rivers SS
Callus Miller/Ada George 9 Ada George Road, Same Plaza As Market Square Supermarket, Phc Rivers SS
Cema Onitsha 6B New Market Road Anambra SE
Damiano Phone World Shop 1 22 Road Junction Off Agboju Market Festac Town Lagos LAGOS
Fine Brothers (Enugu Spar Mall) Shop 2, Enugu Mall (Spar) Enugu SE
Fine Brothers Abakiliki (Roban Stores) Shop 2, Roban Stores Shopping Complex Abakiliki Ebonyi SE
Fine Brothers Artillery P/H 43 Okporo Road, Artillery, Port Harcourt Rivers SS
Fine Brothers Awka (Guo Park) Guo Plaza Unizik Express Ebonyi SE
Fine Brothers Awka (Zik Avenue) 117 Ziks Avenue,Near Nepa Office, Opposite 6:30Pm Market Enugu SE
Fine Brothers Enugu (25 Polo Mall) Shop 25 Polo Mall Enugu SE
Fine Brothers Enugu (5 Polo Mall) Shop 5, Polo Mall Enugu SE
Fine Brothers Enugu (53 Polo Mall) Shop 53 Polo Mall, Gra Enugu SE
Fine Brothers Enugu (Okpara Avenue) No 50 Okpara Avenue Lagos SE
Fine Brothers Enugu (Old Intl T/Fair) Old International Trade Fair,Abakaliki Road Enugu SE
Fine Brothers Enugu (Railway) No 16 Railway Line Ogbete Main Market Enugu SE
Fine Brothers Nnewi Nnewi Nnobi Road Anambra SE
Fine Brothers Onitsha (38 Onitsha Mall) Shop 38 Onitsha Mall Anambra SE
Fine Brothers Owerri (34 Owerri Mall) Shop 34 Owerri Mall, Egbu Road Imo SE
Fonemart 71, Ibrahim Taiwo Road, Ilorin Kwara SW
Martcom 2, Ahmadu Bello Ways  Challenge, Ilorin Kwara SW
MTN  Oyingbo 173, Macauley Makoko Junction By Adekunle Oyingbo Lagos LAGOS
MTN Abuja Service Centre Maitama Maitama Street Abuja Abuja NC
MTN Adeola SC 1267 Adeola Odeku, Victoria Island, Lagos Lagos LAGOS
MTN Ado-Ekiti 2 CS No.11 Iyin Road, Beside Captain Cook, Ado Ekiti ,Ekiti State. Ekiti SW
MTN Ado-Ekiti CS Pnn House . Mr Biggs , Ado-Ekiti Ekiti SW
MTN Ajah CS 23 Lekki Epe Express Way Royal Cedar Plaza Ajiwe Ajah Opposite Fidelity Bank. Lagos LAGOS
MTN Ajegunle 39, Baale Street Boundry Ajegunle Lagos LAGOS
MTN Akure 3 CS Ricabim House,47 Oba Adesida Road, Akure Ondo SW
MTN Alaba 30, Alaba International Market Rd, Ojo Alaba Lagos Lagos LAGOS
MTN Allen 75, Allen Avenue Street Ikeja Lagos Lagos LAGOS
MTN Asaba Service Centre Km. 129, Benin – Asaba Expressway, Asaba, Delta. Delta SS
MTN Benin 2 CS 155 Sapele Road By Adesuwa Junction Edo State. Edo SS
MTN Calabar CS 72 Etta Agbor, Calabar, Cross Rivers Cross River SS
MTN Enugu Service Center Mtn Service Center, Shop 55 Polo Park Mall Enugu/34, Zik Avenue, Enugu Enugu SE
MTN Festac 23 Road By 72 Junction, Festac Town Lagos Lagos LAGOS
MTN Ibadan 2 Service Centre Mtn Office, Opposite Neco Office, Yidi, Agodigate, Ibadan Oyo SW
MTN Ibadan Service Centre Mobil Roundabout, Ring Road, Ibadan, Oyo Oyo SW
MTN Iju Cs 21, Agbado Road, Iju Ishaga  Lagos Lagos LAGOS
MTN Ikeja City Mall Ikeja Mail , Alausa Ikeja Lagos Lagos LAGOS
MTN Ikotun N0 4, Ijegun Rd Ikotun Alimosho Ikotun Lagos Lagos LAGOS
MTN Ikoyi SC No 4 Aromire Road Ikoyi Lagos LAGOS
MTN Isolo 28 Ire Akari Road Isolo Lagos LAGOS
MTN Marina 47, Marina Cms Lagos Lagos LAGOS
MTN Matori SC 16 Fatai Atere Way, Matori, Oshodi, Lagos Lagos LAGOS
MTN New Port Harcourt Service Centre 234B Aba Express Wayopp Hannah Fast Food, Port Harcourt Rivers SS
MTN Ogba 57, Yahaya Abatan Str, Ogba Ikeja Lagos Lagos LAGOS
MTN Ojodu Berger 16, Ogunusi Rd Ojodu -Berger Lagos Lagos LAGOS
MTN Osogbo CS Plot 456 Iwo Road By Fan Milk , Osogbo Osun SW
MTN Port Harcourt 4 CS 330 Aba Road Opposite Access Bank Close To Oil Mill Junction Rivers SS
MTN Sango 58, Idi Iroko Rd Sango Otta Ogun LAGOS
MTN Sc Ikeja 1 Opebi Road, Ikeja Lagos Lagos LAGOS
MTN Surulere No 81 Bode Thomas,Surulere Lagos LAGOS
Og Winners Awka 120 Ziks Avenue Dike Park Awka Anambra SE
Omoa Jodomo Ventures Nig Ltd C23, New Banex Plaza Wuse 11 Abuja Fct FCT NC
Pointek  (Med Rd) 6, Medical Rd Ikeja Lagos Lagos LAGOS
Pointek  (Surulere) 2, Adeniran Ogunsanya Str, Surulere Lagos Lagos LAGOS
Pointek (Alaba ) 34A, Alaba Int,Nl Rd Ojo Alaba Lagos LAGOS
Pointek (Broad Street) 11B Broad Street Lagos Island Lagos Lagos LAGOS
Pointek (Ikeja City Mall) Shop L28, Ikeja City Mall Lagos LAGOS
Pointek (Ikotun) 47, Ikotun Idimu Road Nepa Bustop Lagos LAGOS
Pointek Owerri Shop 23, Owerri Mall Imo SE
Premium First Yisab  (MTN Shomolu) No 58 St Finbars College Road Akoka Lagos Lagos LAGOS
Promo Tower Lafenwa 2, Lagos Road, Adjacent Lafenwa Police Station, Lafenwa Ogun SW
Promo Tower Obantoko A1 Memorial Car Wash, Adjacent Olg Pry School Somorin, Obantoko Ogun SW
Promo Tower Oke-Lewo 18B, Lalubu Street, Opp Vanguard Pharmacy Oke Ilewo Ogun SW
Wireless Polo Mall Enugu Polo Mall Enugu SE