Broadband
5G Broadband Router
What is the benefit of using the MTN 5G router?
A. 5G offers higher internet speed and faster downloads than 4G and other bands, it can also connect up to 32-64 devices simultaneously for home and office use.
Does the 5G router come with any data bonus?
- Yes, you enjoy multiple data bonus as seen below
- The 5G broadband routeris bundled with 100GB data accessible upon activation and valid for 30 days.
- You also enjoy 100GB data bonus valid for 30 days on your next two (2) broadband data subscriptions of 100GB and above
- Enjoy up to 100% data bonus on all Monthly Capped broadband data bundles for 6 months
What are the promotional offers on monthly broadband plans?
Enjoy up to 100% data bonus on all Monthly Capped broadband data bundles for 6 months
| Plan Name | Price (₦) | Data add on (for 6 months) | % Bonus |
| 30GB Monthly Broadband Plan | 8,000 | 30GB | 100% |
| 45GB Monthly Broadband Plan | 11,000 | 45GB | 100% |
| 75GB Monthly Broadband Plan | 15,000 | 60GB | 80% |
| 100GB Monthly Broadband Plan | 18,000 | 80GB | 80% |
| 200GB Monthly Broadband Plan | 25,000 | 40GB | 20% |
Does the 5G Broadband Router have different or special broadband bundles?
A. No, there are no dedicated bundle plans for 5G Broadband Router. Customers can subscribe to our Broadband Home or Office data propositions
How do I know if my location has 5G coverage?
A. You can check your 5G coverage on – https://external.mtnncoveragelocator.com/
How many devices can be connected to the MTN 5G Broadband router?
A. You can connect up to 32-62 devices to your 5G Broadband router at a time
Can I use any other SIM card asides from MTN, on the router?
A. No. You cannot use any other SIM card, but an MTN SIM card.
Can I connect to the router via a LAN cable?
A. Yes, You can.
Do I need to do a SIM upgrade to 5G to use the 5G network mode?
A. Existing 4G SIMs on the network are also 5G enabled. To upgrade your SIM to 4G, kindly visit the nearest MTN shop for SIM upgrade.
Does the 5G router come with a bundled SIM card?
A. Yes it does. However, to activate the SIM, customer is requested to register the SIM card at the nearest MTN SIM registration point. To locate a SIM registration centre, visit https://www.mtn.ng/sim
How do I activate the 100GB 5G Router data bonus?
A. Send 5GCPE to 312 to get started
How do I link my Router SIM with my MTN SIM?
A. You may also link your Broadband Router number to your primary phone number by dialing *312*500# for ease of subscription and management
Can I purchase data from my primary SIM?
A. Yes you can activate Broadband Router plans via USSD Platform. Dial USSD code *461*1# and follow the menu to select the bundle of your choice. Your primary number will be charged for the bundle and your Broadband Router device gets the data benefits
Where would the notification go to after activation?
A. You will receive a notification on both your Broadband router and alternate numbers.
Can I buy data on my router via Zigi?
A. Yes, save 09033000001 to your contact as ‘MTN WhatsApp Chatbot’, send a WhatsApp message to get started. Activate/renew your Broadband Router data, check your balance and get support.
Is there a warranty on the 5G Broadband Device?
A. Yes. The warranty on the 5G device is valid for one year
How do I check the 5G Broadband Router Airtime and Data balances?
A. Please use the http://mymtn.com.ng portal option. The airtime and data balances can be seen on the homepage. You may also use the device interface on 192.168.0.1 or MyMTN App.
Will I be able to roll over my unused data?
A. Yes. You will be able to roll over your unused data bundle for capped plans only if you resubscribe within seven (7) days upon data expiration. Rolled over data plan will adopt the validity of the new bundle subscribed.
Which Broadband Bundles can be used for 5G Broadband Router?
A. All Broadband Router bundles (Home and Office) can be used on the 5G Broadband Router. However, broadband bundles from 100GB and above are recommended for a better experience.
Does the 5G router supports specific bands on the MTN network like the 4G?
A. Yes, the 5G Broadband Router is downward compatible and can be used on the 4G network in areas without 5G network coverage
What will I enjoy?
A. You will enjoy, Faster speed, Lower latency, Higher device capacity, Reliable connections and quicker uploads/downloads.
Can I purchase 5G data plans?
A. There no special bundle plans for 5G Routers. All Broadband Router bundles (Home and Office) can be used on the 5G Broadband Router.
How much is MTN 5G Router?
A. The MTN 5G Router costs N60,000 only.
How to upgrade my MTN SIM to 5G network?
A. You can’t upgrade MTN SIM to 5G network. All 4G sims are compatible with 5G as you just need a 5G device or phone.
How to recharge MTN 5g Wi-Fi router?
- Dial *312*500# to link your MTN mobile number with your 5g Router.
- Select 1 to link your 5G router with your MTN mobile number.
- After linking, dial *312*500*3# to select bundle you want.
- Or you can dial *461*1#
- Select bundle.
- Then select ‘buy for others.
- Input the 5G router number and it is successful.
How to check data balance on MTN 5G router?
Dial *312*500# to link your MTN mobile phone number with your 5G router number.
Select 1 to link your 5G router with your MTN mobile number.
After linking, dial *312*500*4*3# to check your balance.
How can I reset my router password?
A. You can reset your router password by following the steps below:
- Use a pin to push down the reset button on the router for 10 seconds or until the router restarts.
- Log onto the device using the default router password written on the router.
- Visit 192.168.0.1 on your browser. Login with ‘admin’ as password.
- Go to the WiFi settings and click on WLAN Key to change the router password.
OR
- Connect a LAN cable from the router to a laptop.
- Visit 192.168.0.1 on your browser. Login with ‘admin’ as password.
- Go to the WiFi settings and click on WLAN Key to change the router password.