Data

Always-On Data

MTN Always-On Data Bundle is an affordable data plan designed to give you a consistent and reliable internet experience. With this bundle, you receive a daily data allocation throughout the validity period, ensuring you stay connected every day.

What is the MTN Always-On data bundle? What is the MTN Always-On data bundle?

A. The MTN Always-On Data Bundle is an affordable data plan designed to give you a consistent and reliable internet experience. With this bundle, you receive a daily data allocation throughout the validity period, ensuring you stay connected every day.

Who can subscribe to the MTN Always-On data bundle? Who can subscribe to the MTN Always-On data bundle?

A. All MTN customers can subscribe to Always-On data bundle.

What are the different MTN Always-On bundle plans available? What are the different MTN Always-On bundle plans available?

A. They are monthly plans. See table below for details.

How do I check my MTN Always-On data balance? How do I check my MTN Always-On data balance?

A. You will be able to check your data balance via the following channels:

  • SMS: Texting 2 to 323
  • USSD: Dialing *323*4# or *310#
  • myMTN App
  • MTN Chatbot (Zigi)
Can I purchase multiple Always-On data bundles? Can I purchase multiple Always-On data bundles?

A. Yes, you can activate multiple Always-On data plans and all the data bundles purchased will have their unique expiry dates.

I am having Access bundle active on my line, will I be able to purchase an Always-On data bundle? I am having Access bundle active on my line, will I be able to purchase an Always-On data bundle?

A. Yes, you can activate the Always-On data bundle if you are having the Access bundle active on your line. All the data bundles you purchased will have their unique expiry dates.

If I have multiple data bundles active, which bundle will deplete first? If I have multiple data bundles active, which bundle will deplete first?

A. If you have multiple data bundles active on your line, the data bundle with the least validity will be used first.

Will I be able to enjoy data bonus offers when I activate the Always-On data bundle?  Will I be able to enjoy data bonus offers when I activate the Always-On data bundle?

A. No, you will not enjoy any bonus offers when you activate Always-On data bundle.

If my data bundle is activated on one-off, will I be able to opt in for Auto-renew or renew the bundle? If my data bundle is activated on one-off, will I be able to opt in for Auto-renew or renew the bundle?

A. Yes, you will be able to opt in for Auto-renewal or renew the bundle by sending R+bundle code to 312.

Example:

If you have an active 18.6GB Always On plan that is on One-off option, you will be able to renew it by sending R162 to 312.

Will I be able to cancel auto-renewal anytime? Will I be able to cancel auto-renewal anytime?

A. Yes, you will be able to cancel auto-renewal on your bundle anytime by sending NO+bundle code to 312.

Will I be able to rollover my unused Always-On data? Will I be able to rollover my unused Always-On data?

A. Yes, you can roll over the unused data from your Always-On plan if you buy any Access data bundle of 30 days or more or if you buy the same Always On data plan.

SUMMARY OF MTN ALWAYS-ON DATA BUNDLES SUMMARY OF MTN ALWAYS-ON DATA BUNDLES
PlanPrice (N)Total Data AllowanceDaily Data AllocationTime of UseValidityActivation Channels
USSDSMS to 312Others
18.6GB Always On5,50018.6GB620MBAll day30 days*312*1#162MTN eShop
45GB Always On9,00045GB1.5GBAll day30 days163