Data
Always-On Data
MTN Always-On Data bundle are affordable data plans with day and night elements which gives excellent internet experience to customers with higher night volume usage. The Always-On plans allow you to use the day data element any time of the day while the night data element can only be used from 11pm to 6am daily.
What is the MTN Always-On data bundle?
A. MTN Always-On Data bundle are affordable data plans with day and night elements which gives excellent internet experience to customers with higher night volume usage. The Always-On plans allow you to use the day data element any time of the day while the night data element can only be used from 11pm to 6am daily. The Always-On monthly plan is gradually credited into your balance by 12midnight on daily basis for 30 days.
Who can subscribe to the MTN Always-On data bundle?
A. All MTN customers can subscribe to the Always-On data bundle.
What are the different MTN Always-On bundle plans available?
A. There are monthly plans. See the table below for details.
| Plan | Price (N) | Total Data Allowance | Daily Data Allowance | Time of Use | Validity | Activation | Auto-renewal Opt-in | Auto-renewal Opt-out | ||
|---|---|---|---|---|---|---|---|---|---|---|
| (SMS to 312) | (USSD) | Other Channels | SMS to 312 | |||||||
| Monthly | 3000 | 15GB | 500MB | All day | 30 days | 162 | *312*162# |
|
R162 | NO162 |
| 6000 | 45GB | 1.5GB | All day | 30 days | 163 | *312*163# | R163 | NO163 | ||
I received a pop-up menu to choose either Auto-renewal, One-off, or Buy for a Friend when activating a data bundle. What does this mean?
A. The pop-up menu is a feature that allows you to set your data bundle on Auto-renew or One-off purchase, and to Buy for a Friend:
Auto-renew Purchase means that your data bundle will auto-renew after expiry in as much as you are having enough airtime on your line.
One-off Purchase means that your data bundle will not renew after expiry.
Buy for a Friend option allows you to buy the data bundle for another line with your airtime.
How do I check my MTN Always-On data balance?
Can I purchase multiple Always-On data bundles?
A. Yes, you can activate multiple Always-On data plans and all the data bundles purchased will have their unique expiry dates.
I am having Access bundle active on my line, will I be able to purchase an Always-On data bundle?
A. Yes, you can activate the Always-On data bundle if you are having the Access bundle active on your line. All the data bundles you purchased will have their unique expiry dates.
If I have multiple data bundles active, which bundle will deplete first?
A. If you have multiple data bundles active on your line, the data bundle with the least validity will be used first.
Will I be able to enjoy data bonus offers when I activate the Always-On data bundle?
A. No, you will not enjoy any bonus offers when you activate Always-On data bundle.
Will I be able to roll over my unused Always-On data?
A. You will only be able to roll over both your unused day and night data element of the bundle ONLY if you buy another Always-On data plan from the same category with the current bundle within the stipulated grace period.
| Data Plan | Bundle Roll Over Category | Roll Over period |
| 30-day | Monthly | 7 days |
Can I share my MTN Data Bundle?
A. Yes, you will be able to transfer only from the day data element to another line by dialing *312*Phone number* Data amount# or, text Transfer<space>Phone number<space>Data amount and send to 312. But you will not be able to transfer from the night data element.