A. MTN BetaGist is a prepaid tariff plan that allows customers to enjoy a FLAT rate of 30 kobo per second for all national calls across all local networks.

A. All MTN Prepaid customers are eligible to migrate to the MTN BetaGist plan.

A. By migrating to MTN BetaGist, you will enjoy:

• Flat call rate of 30 kobo per second for all national calls.
• You will enjoy a promotional offer of 3 minutes for every 6 minutes of outgoing local calls.

A. MTN Beta BetaGist is the default tariff plan for new customers after SIM registration.

However, existing customers can migrate to MTN BetaGist using any of the following channels:

• Text BG to 312
• Dial *123*2*1# or *405#
• MTN ChatBot (Zigi):
  • Login to ChatBot (Zigi).
  • Select ‘Start a new conversation’.
  • Enter your phone number.
  • Enter the OTP.
  • Select ‘Services’.
  • Select ‘Tariff plan’.
  • Select ‘Personal’.
  • Select ‘BetaGist’.
  • Confirm the migration to BetaGist.
• myMTN app:
  • Login to myMTN NG app.
  • Select the tariff name
  • On the “Tariff plans’ page, click the personal plan’ button.
  • Scroll down to select ‘BetaGist’.

A. Migration into MTN BetaGist is FREE if it is your first migration in 30 days. However, subsequent migrations within the same month will attract a migration fee of N150.

A. No, you don’t need to opt-in. Once you migrate to BetaGist, you automatically start accumulating get-back minutes when you make local calls from your main account or XtraTime account.

A. It’s simple! As a BetaGist customer, just make local calls using airtime from your main account or XtraTime account.

For every 6 minutes of outgoing calls you make, you will get back 3 minutes to make more local calls.

The more you talk, the more minutes you get back!

A. Your accumulated get-back minutes are valid for 2 days. Unused minutes will be cleared after the expiry period.

A. Yes, you can accumulate up to 6,000 minutes within 30 days.

A. Once you reach the 6,000-minute limit, no additional minutes will be awarded for that month. However, you will continue to enjoy calls at 30 kobo per second. You will qualify again in the following month.

A. You will receive an SMS notification each time you are awarded the minutes and when you have exhausted them.

A. The following calls qualify you for the get-back minutes:

• On-net (MTN to MTN) national calls
• Off-net (MTN to other networks) national calls

A. The following calls will not earn you the get-back minutes:

• On-net from any bonus account
• Off-net from any bonus account
• International calls from MA & DA 100
• Roaming calls from MA & DA 100
• International from any bonus account
• Roaming call from any bonus account
• Incoming on-net call
• Incoming off-net call
• Incoming International call

A. The get-back minutes can ONLY be used to make local calls to all networks within Nigeria.

A. No, unused get-back minutes cannot be rolled over. They will expire after the validity period.

A. You can accumulate your call minutes either in a single long call or across multiple shorter calls. Once the total call duration reaches 6 minutes, you get 3 minutes back.

A. When your get-back minutes are awarded, your next local calls will automatically be charged from your get-back minutes until they are used up.

A. No, get-back minutes are not transferable.

A. Yes, calls made from your Xtratime account will qualify you to accumulate get-back minutes.

A. No, there is no limit. The more local calls you make from your main or Xtratime account, the more get-back minutes you accumulate.

A. No, your get-back minutes are tied to your mobile number, not your device or SIM card.

A. No, only local calls made within Nigeria from your main or Xtratime account will qualify for get-back minutes.

A. You will be allowed to use your remaining YafunYafun or BetaTalk bonus until its expiration. However, during this time, you will not get back minutes for local calls from your BetaTalk bonus account until after the expiration of the BetaTalk bonus.

A. Once you migrate to MTN BetaGist, you will remain on the plan for as long as you want, until you choose to migrate out.

A. You can migrate out of BetaGist to other tariff plans through any of the following channels:

• USSD (*123*2#)
• Send the respective tariff plan keyword via SMS to 312
• myMTN App
• Purchase any exclusive bundle of your preferred tariff plan
• Chat with Zigi (MTN’s Virtual Assistant)

A. If you migrate out of BetaGist, you will lose all unused get-back minutes immediately.

A. If you migrate back to BetaGist, your accumulated minutes count will continue from where you stopped before migrating out. However, you will need to start making new calls to qualify for additional get-back minutes.

A. No, you will not be charged any access fee for making calls on MTN BetaGist.

A. You will be charged at the standard applicable rates for all international calls, SMS, and data usage.

A. You will receive the exact value of your recharge. No extra bonus is given on recharge under the BetaGist plan.

A. No, MTN Postpaid customers are not eligible to migrate to the MTN BetaGist tariff plan. It is exclusive to MTN Prepaid customers only.

A. You can check your Get-Back minutes balance via:

• USSD code *310*5#

A. You can check your airtime balance through any of the channels below:

• USSD code *310#
• myMTN NG app
• ChatBot (Zigi)

A. Yes, you will be able to access all services on the network including but not limited to:

• Data Bundles
• BetaMix Bundles
• Ifediche Bundles
• Streaming Bundles
• Social Bundles
• XtraValue Bundles
• XtraTime & XtraByte
• MoreTime
• Credit Call
• Digital Bundles
• Recharge offers – Awuf4U, Garabasa
• Keep My Number
• TravelPass Bundles
• MTN Share
• Device Offers
• Value Added Services

A. Betamix Bundles are special bundle offers that give both data and voice benefits to new and existing BetaGist customers.

Note: If you are not already on the BetaGist plan and you attempt to buy a Betamix bundle, you will be automatically migrated to MTN BetaGist upon successful bundle activation.

A. There are two (2) Betamix bundles available:

A. You can activate the Betamix bundles via the following channels:

• USSD
• SMS
• myMTN App

A. For every Betamix bundle:

• You will enjoy 2 minutes of calls from Betamix Maxi.
• You will enjoy 1 minute of call from Betamix Mini.

A. MTN Betamix bundles are valid for 24 hours (1 day) from the time of activation.

A. No, only BetaGist customers are eligible to buy the Betamix bundles on-the-go. Non-BetaGist prepaid customers who attempt to buy any Betamix bundle will be notified that they will be migrated to the BetaGist tariff plan before they complete the bundle activation.

A. No, customers who are not on BetaGist and buy any of the Betamix bundles will not be charged for migration into BetaGist plan.

A. You can check your Betamix Bundle balance via the following channels:

• Dial *310#
• SMS ‘2’ to 312
• myMTN App/Web

1. No, the minutes from your Betamix bundles can only be used for national calls (Off-net & On-net).

A. The Betamix bundle minutes will deplete first before the BetaGist airtime.

A. You will be able to rollover the unused data and voice elements only if you renew/activate any of the Betamix bundles within a 1-day grace period.

A. Yes, you can opt in for Recurrent option or renew the bundle by:

• Sending RBT1 to 312 for Betamix Bundle Mini
• Sending RBT2 to 312 for Betamix Bundle Max

A. Yes, you can cancel auto-renewal on your bundle anytime by sending the opt-out keyword:

• NOBT1 to 312 for Betamix Bundle Mini
• NOBT2 to 312 for Betamix Bundle Max

A. Yes, your unused balance will roll over if you activate a new Betamix bundle within the 1-day grace period.

A. After you register and activate your new line, you will receive a message confirming you have received 20 minutes and 100MB for local calls and data respectively.

A. Yes. Once your SIM is successfully registered and activated, the selected bonus (airtime or data) will be credited instantly.

A. You can use the 20 minutes and 100MB bonus for national calls and data activities respectively.

A. Yes, you can enjoy an extra 20 minutes and 100MB by the second month after SIM registration if you remain on BetaGist plan.

Note: If you migrate to another plan after SIM registration and return to BetaGist, you will not enjoy the extra 20 minutes and 100MB by the second month.

A. Yes, you can migrate to another plan anytime by dialing *123*2# and following the prompts. Standard migration rules apply.

A. The offer is only valid for new SIM activations completed through MTN-authorized registration channels.

The 20 minutes and 100MB bonus offers are valid for 7 days.

A. No, the bonus is non-transferable.

A. No. Customers can only select one of the two options — either the ₦1,000 airtime/data split on BetaGist or 1GB data on Pulse.

A. No. Once you’ve selected either the ₦1,000 airtime offer or the 1GB data offer during registration, the choice is final and cannot be changed.

A. Any unused portion of the bonus will expire after the validity period. It will not roll over.

A. Dial *310# to check your bonus balance.

A. No, you will need to recharge your number then make call, send SMS or browse before you can access the airtime bonus.

A. BetaGist offers Get-Back minutes: For every 6 minutes of call, you get 3 minutes back for free (valid for local calls only). Pulse offers Pulse Points and discounted data bundles like 1.2GB for ₦750.

A. It is a one-time welcome bonus for new activations. It is not a recurring bundle.

A. Yes. You can migrate to any other MTN plan at any time by dialing *123*2#.