Broadband
Fibre Broadband
What does FTTx stand for?
A. FTTx stands for Fiber-To-The-x, where X represents homes, offices, business centres. However, this would now be referred to as MTN Fibre Broadband.
What is MTN Fibre Broadband?
A. MTN Fibre optic broadband is a data connection carried by a cable filled with thin glass or plastic fibre.
Where is MTN Fibre Broadband available in Nigeria?
A. Select streets in Victoria Island, Lekki, Kaduna and Ilorin. We also have Fibre presence in the estates/clusters below:
| S/N | Name of Estate | Town/Location | State |
| 1 | CITEC Estate | FCT | Abuja |
| 2 | Trans-Engineering 1&2 Estate | FCT | Abuja |
| 3 | Aco Estate | FCT | Abuja |
| 4 | Dawaki | FCT | Abuja |
| 5 | Kaduna | Kaduna | Kaduna |
| 6 | Paradise Estate | Eneka, Port Harcourt | Rivers |
| 7 | Shell RA | Rumuibekwe, Port Harcourt | Rivers |
| 8 | Plantation City Estate | Otokoto, Ughelli | Delta |
| 9 | Plantation City Extention Estate | Otokoto, Ughelli | Delta |
| 10 | Chevron Estate | Lagos | Lagos |
| 11 | Belmonte Luxury Apartment | Ikoyi | Lagos |
| 12 | Law School | Lekki | Lagos |
| 13 | Mayfair Gardens Estate | Lagos | Lagos |
| 14 | Methodist & Reeve Roads | Ikoyi | Lagos |
| 15 | Ilorin Cluster | Ilorin | Kwara |
| 16 | VGC Estate | Lagos | Lagos |
| 17 | Law School | VI | Lagos |
| 18 | Atlantic View | Lagos | Lagos |
| 19 | Agbara Estate | Ogun | Ogun |
| 20 | Anthony Village | Lagos | Lagos |
| 21 | Luxury Garden | Ikoyi | Lagos |
| 22 | Aerodrome | Oyo | Oyo |
| 23 | OKO OBA | Lagos | Lagos |
| 24 | Harmony | Lagos | Lagos |
| 25 | Cooperative Villa Estate | Ajah | Lagos |
| 26 | New Horizon | Lagos | Lagos |
| 27 | TA Gardens | Ogun | Ogun |
| 28 | Boxmall | Oniru | Lagos |
| 29 | PARKVIEW | Lagos | Lagos |
| 30 | Lekki | Lekki | Lagos |
| 31 | Federal Housing Estate | Asaba | Delta |
| 32 | Dikibo Cresent | Eneka | Rivers |
| 33 | Ivory Heights | Eneka | Rivers |
| 34 | Golden Estate | Eneka | Rivers |
| 35 | Royal Avenue | Eneka | Rivers |
| 36 | Winners | Eneka | Rivers |
| 37 | Diamond Close | Eneka | Rivers |
| 38 | Centenary Avenue | Eneka | Rivers |
| 39 | Redemption Avenue | Eneka | Rivers |
| 40 | Shekinah Glory | Eneka | Rivers |
| 41 | Hillview Estate | Artillery | Rivers |
| 42 | Parkland Estate | Trans-Amadi | Rivers |
| 43 | De Oasis Estate | Eliozu | Rivers |
| 44 | NAF Harmony | Eliozu | Rivers |
| 45 | Jabi | Jabi | Abuja |
| 46 | Katampe Brick Estate | Katampe | Abuja |
| 47 | Bella Court | Ikate | Lagos |
| 48 | Dideolu Estate | VI | Lagos |
Do the MTN Fibre Broadband data plans roll-over?
A. No. Roll-over is not applicable to Unlimited Data plans.
Do the MTN Fibre Broadband data plans auto-renew?
A. Yes, however, customers need to consent to this.
Can MTN Fibre Broadband customers activate 4G/5G Router or mobile data plans?
A. No, Fiber service has been provisioned with its own data plans which are exclusive to the service.
How can I subscribe to a Fibre Broadband Plan?
A. You can subscribe to Fibre Broadband Plans via
- USSD: dial *461*6#
- MyMTN App: https://www.mtn.ng/personal/mymtnng-app/ &
- Zigi on WhatsApp & Telegram: 09033000001
How do Fibre Broadband customers change their device password?
A. Send an email to mtnbroadband.ng@mtn.com or call 217 for device password reset?
How can I resolve myMTNWeb portal login issue with error message (Please enter valid userID)?
A. Send an email to mtnbroadband.ng@mtn.com or call 217 to report the issue.
How do I report LOS issue (Loss Of Service) i.e. when modem light is blinking RED?
A. Send an email to mtnbroadband.ng@mtn.com or call 217 to report issue.
Which category of customers can make use of the Staff Fibre Broadband plan?
A. This service plans are exclusive to only MTN Permanent staff.