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Broadband

Fibre Broadband

What does FTTx stand for? What does FTTx stand for?

A. FTTx stands for Fiber-To-The-x, where X represents homes, offices, business centres. However, this would now be referred to as MTN Fibre Broadband.

What is MTN Fibre Broadband? What is MTN Fibre Broadband?

A. MTN Fibre optic broadband is a data connection carried by a cable filled with thin glass or plastic fibre.

Where is MTN Fibre Broadband available in Nigeria? Where is MTN Fibre Broadband available in Nigeria?

A. Select streets in Victoria Island, Lekki, Kaduna and Ilorin. We also have Fibre presence in the estates/clusters below:

S/N Name of Estate Town/Location State
1 Ekorinim Estate Calabar Cross River
2 Federal Housing Estate Asaba Delta
3 Plantation City Estate Warri Delta
4 Centenary City Estate Enugu Enugu
5 Jedidiah Estate Enugu Enugu
6 Aburu Estate Dawaki FCT Abuja
7 Hillfield Homes Dawaki FCT Abuja
8 Rangeview Estate Dawaki FCT Abuja
9 Trans-Engineering 1 Estate Dawaki FCT Abuja
10 Trans-Engineering 2 Estate Dawaki FCT Abuja
11 Unity Estate Dawaki FCT Abuja
12 Dawaki Dawaki FCT Abuja
13 Jabi Jabi FCT Abuja
14 Katampe Brick Estate Phase 3 Jahi FCT Abuja
15 Aco Estate Life Camp FCT Abuja
16 CITEC Estate Mbora FCT Abuja
17 Wuse 2 Wuse 2 FCT Abuja
18 Arugo Estate Owerri Imo
19 Graceland Estate Owerri Imo
20 Egbeada Estate Owerri Imo
21 Kaduna Kaduna Kaduna
22 Ilorin Ilorin Kwara
23 Oko Oba Agege Lagos
24 Atlantic View Estate, Alpha Beach Road Eti-Osa Lagos
25 Bella Court Estate, Elegushi Eti-Osa Lagos
26 Belmonte Apartment, Ikoyi Eti-Osa Lagos
27 Chevron Estate Eti-Osa Lagos
28 Cooperative Villas Estate, Ajah Eti-Osa Lagos
29 Dideolu Estate, V/I Eti-Osa Lagos
30 Ikoyi Eti-Osa Lagos
31 Lekki Phase 1 Eti-Osa Lagos
32 Luxury Gardens, Ikoyi Eti-Osa Lagos
33 New Horizon Estate, Elegushi Eti-Osa Lagos
34 Parkview Estate, Ikoyi Eti-Osa Lagos
35 Victoria Garden City Estate, Ikota Eti-Osa Lagos
36 Victoria Island Eti-Osa Lagos
37 Anthony Village Kosofe Lagos
38 Magodo Isheri Kosofe Lagos
39 Agbara Estate Ado Odo Ota Ogun
40 TA Gardens Estate Obafemi Owode Ogun
41 Aerodrome Estate Ibadan Oyo
42 Kolapo Ishola Estate Ibadan Oyo
43 Areta Farm Estate Port Harcourt Rivers
44 Centenary Avenue Port Harcourt Rivers
45 Hillview Estate Port Harcourt Rivers
46 Crystal View Estate Port Harcourt Rivers
47 Eneka Cluster Port Harcourt Rivers
48 Flourish Garden Estate Port Harcourt Rivers
49 Golden Estate Port Harcourt Rivers
50 Grandville Estate Port Harcourt Rivers
51 Ivory Heights Estate Port Harcourt Rivers
52 Kings Court Estate Port Harcourt Rivers
53 Mummy B Cluster Port Harcourt Rivers
54 NAF Harmony Estate Port Harcourt Rivers
55 Paradise Estate Port Harcourt Rivers
56 Parkland Estate Port Harcourt Rivers
57 Pearl Garden Estate Port Harcourt Rivers
58 Providence Estate Port Harcourt Rivers
59 Rebisi Garden Estate Port Harcourt Rivers
60 Royal Garden Estate Port Harcourt Rivers
61 Rumuibekwe Estate Port Harcourt Rivers
62 Shell Residential Area Port Harcourt Rivers
63 The Reserve at Golf Estate Port Harcourt Rivers
64 Tombia Cluster Port Harcourt Rivers
65 Winners Estate Port Harcourt Rivers
Do the MTN Fibre Broadband data plans roll-over? Do the MTN Fibre Broadband data plans roll-over?

A. No. Roll-over is not applicable to Unlimited Data plans.

Do the MTN Fibre Broadband data plans auto-renew? Do the MTN Fibre Broadband data plans auto-renew?

A. Yes, however, customers need to consent to this.

Can MTN Fibre Broadband customers activate 4G/5G Router or mobile data plans? Can MTN Fibre Broadband customers activate 4G/5G Router or mobile data plans?

A. No, Fiber service has been provisioned with its own data plans which are exclusive to the service.

How can I subscribe to a Fibre Broadband Plan? How can I subscribe to a Fibre Broadband Plan?

A. You can subscribe to Fibre Broadband Plans via

How do Fibre Broadband customers change their device password? How do Fibre Broadband customers change their device password?

A.  Send an email to mtnbroadband.ng@mtn.com or call 217 for device password reset?

How can I resolve myMTNWeb portal login issue with error message (Please enter valid userID)? How can I resolve myMTNWeb portal login issue with error message (Please enter valid userID)?

A.  Send an email to mtnbroadband.ng@mtn.com or call 217 to report the issue.

How do I report LOS issue (Loss Of Service) i.e. when modem light is blinking RED? How do I report LOS issue (Loss Of Service) i.e. when modem light is blinking RED?

A. Send an email to mtnbroadband.ng@mtn.com or call 217 to report issue.

Which category of customers can make use of the Staff Fibre Broadband plan? Which category of customers can make use of the Staff Fibre Broadband plan?

A. This service plans are exclusive to only MTN Permanent staff.