Devices
M-Kopa
What is MTN - MKOPA Device Financing offer?
A. It is a Device Financing Offer in partnership with MKOPA that provides MTN customers the opportunity to buy a smartphone and pay over 4 to 12 months.
This innovative ‘Pay-As-You-Go’ financing scheme also allows you to get instant access to the internet with FREE 150MB Weekly data on your smartphone every month from day one within the repayment period.
You will also get 100% bonus data on select data bundles you buy for 6 months.
How can I subscribe to the MTN – MKOPA Device Financing offer?
A. All MTN customers can subscribe to the MTN – MKOPA device offer and enjoy the FREE 150MB Weekly data every month.
Once the device is activated, you will immediately get FREE 150MB weekly data within the duration of the device repayment every month, that is 4 or 6 months.
What is the validity of the FREE 150MB Weekly data?
A. The FREE 150MB Weekly data is valid for 7 days and is available for use all day to browse all applications and websites.
Will I enjoy a device bonus offer for activating the new smartphone?
A. You will get 100% bonus data on select data bundles you buy for 6 months when you activate the new smartphone device on the network.
Will I be able to roll over my unused data from the FREE 150MB Weekly data?
A. No, you will not be able to roll over any unused FREE data. Any bonus/FREE data remaining on your line will be cleared on the expiry date.
Will I be able to activate another data bundle on the device with my line?
Yes, you will be able to subscribe for data bundles and any other MTN products with your line.
How do I check the balance of my FREE 150MB Weekly data?
A. You will be able to check your data balance via the following channels:
- SMS: Texting 2 to 312
- USSD: Dialing *312*4#
- myMTN NG App: Text myMTN to 5018 to download.
- myMTN Web
- Zigi
Which phones are sold by M-Kopa?
A. Nokia and Samsung phones only
Which payment plans are available?
A. 4 and 6-month payment plans.
How much do I need to pay as a down payment/initial deposit?
A. As low as N5,460
Can I make daily payments?
A. M-Kopa accepts weekly payments for the duration of the loan.
How do I make payment?
A. Logging into the M-Kopa App to create your unique wallet number allows for quick transfers to your wallet account. Payments can also be made with Paystack or Quickteller.
How do I contact M-Kopa?
A. Chat with us on WhatsApp at 09049972275 or call on 09039818200/07080638500.
What happens if I fail to make my weekly payment?
A. The device will be locked, and you will not be able to access it or receive calls.
Do you track phones?
A. M-Kopa does not track phones; instead, please enable Google Find My Device on your phone so that you can track it remotely.
Can I return my device if I am not able to meet up with the payment?
A. Yes, you may return their device if it is in good working condition at any time during their loan, provided that the device is not being used as collateral for any loans elsewhere.
How can I get started?
A. Click on the phone you want to buy and fill out the form. An agent will reach out to you with more information.
Where can I find an Mkopa store
| STORE | ADDRESS |
| MTN SC IKEJA | 1 Opebi road, Ikeja Lagos |
| MTN Matori SC | 16 Fatai Atere Way, Matori, Oshodi, Lagos |
| MTN Ikoyi SC | No 4 Aromire road Ikoyi |
| MTN Adeola SC | 1267 Adeola Odeku, Victoria Island, Lagos |
| MTN IBADAN 2 SERVICE CENTRE | MTN Office, Opposite NECO Office, Yidi, Agodi Gate, Ibadan |
| MTN IBADAN SERVICE CENTRE | Mobil Roundabout, Ring Road, Ibadan, Oyo |
| MTN Abuja Service Centre Maitama | Maitama street Abuja |
| MTN New Port Harcourt Service Centre | 234B Aba Expressway opp Hannah Fast Food, Port Harcourt |