A. MTN X tariff plan is a prepaid tariff plan that allows you enjoy FLAT rate of 25k/sec with a daily access fee of ₦10 for calls across all local networks in Nigeria.

A. MTN customers on the below Prepaid tariff plan can migrate to MTN X tariff plan;

• Xtravalue
• BetaGist
• mPulse
• Alumnus

A. You will enjoy the below benefit when you are on MTN X:

• Flat rate of 25k/sec for calls with a daily access fee of ₦10 across all local Networks.

A. You can migrate to MTN X via the following channels below:

• Dial *406*1#, *123*2#
• Text MTNX to 312
• MyMTN NG App

1. Logon to myMTN NG App
2. Click on either ‘Airtime balance’ or ‘Data balance’ from the Home Page
3. Click on your current plan at the top of the page airtime/data balance section
4. Click on ‘Change Plan’
5. Select ‘MTN X’
6. Click ‘Confirm Migration’ on ‘Migrate’ and confirm migration

NOTE: You can also migrate into MTN X plan when you buy MTN X Special Bundle(s), MTN X Nightlife Bundle(s) or MTN X Stream bundle.

A. Migration into MTN X is FREE if it is your first migration in 30 days. However, subsequent migrations within the same month will attract a migration fee of N102.

A. Yes, you will be charged a daily access fee of ₦10 on the MTN X plan to enjoy 25k/sec to all networks.

A. If you do not have up to the ₦10 daily access fee, you will be charged 30k/sec for calls across all networks.

A. No, Nightlife Bundle will NOT be activated for you as soon as you migrate to MTN X. You will be required to subscribe in the following ways:

• Sending NT2 to 312 for 500MB MTN X Nightlife bundle.
• Dialling *406# and selecting preferred bundle plan from MTN X Nightlife bundle menu.

A. No, you will NOT be able to use the MTN X Nightlife bundle all day. You will ONLY be able to use the bundle from 11pm to 6am.

A. Yes, you will be able to subscribe to 500MB MTN X Nightlife bundles multiple times but NOT more than 2GB in a day.

Example: You can activate the 500MB Nightlife bundle FOUR (4 times), making a maximum 2GB a day.

A. To check your MTN X Nightlife bundle balance, simply dial *310# OR dial *406*3*3#.

A. No, you will NOT be able to activate another MTN X Nightlife bundle within the browsing period of 11pm – 6am once you have exhausted the maximum of 2GB BUT will be able to activate another MTN X Nightlife bundle after 6am.

You will ONLY be able to activate another MTN X Nightlife bundle within 11pm – 6am, if you are yet to use up to 2GB.

Example: If you activated a maximum of 2GB MTN X Nightlife bundle and exhausted it before 6am. You will ONLY be able to activate another MTN X Nightlife bundle after 6am.

A. No, you will NOT be able to rollover your unused MTN X Nightlife bundle balance. All unused MTN X Nightlife bundle balance will be cleared after 6am.

A. No, your subscription will NOT be renewed automatically. You will need to subscribe daily to enjoy the free MTN X Nightlife browsing.

Yes, you can subscribe to the MTN X Nightlife bundle when you are not on MTN X tariff plan. However, you will be migrated to MTN X plan after successful activation.

NOTE: You will NOT be charged for migration whenever you activate the MTN X Nightlife bundles from other tariff plans.

A. Yes, you will receive a consent menu that your line will be migrated to MTN X if you proceed to buy the Pulse Nightlife bundle from other tariff plans.

A. Once you migrate to MTN X, you will remain on the plan for as long as you want, until you choose to migrate out.

MTN X Points Offer awards MTN X customers points for the following activities:

• Activation of select data plans:
  • Daily Data plans
  • Weekly Data plans
  • Monthly Data plans
  • MTN X Stream bundle.

A. No, you will not receive MTN X Points if you migrate back to the MTN X tariff.

A. No, MTN X customers will not get any Points reward when they make calls from their lines.

A. No, you will NOT receive points for calls made from all bonus accounts

A. Yes, you will receive a notification for every point received.

A. No, you can only use your MTN X Points to redeem data.

The MTN X Points will be valid for 1 (one) calendar year e.g. January 1^st to December 31^st at 11:59pm. Any unused point will be cleared upon expiry.

A. To check for your MTN X Points balance, dial *406*6#

A. No, you will NOT receive MTN X Points if you:

• Activate a data plan with your MTN X Points.
• Activate a data plan with a combination of your MTN X Points and Airtime.

A. No, you will lose your MTN X Points if you migrate out of the MTN X plan.

A. Yes, you can accumulate your MTN X points and exchange them for free Data.

A. You will be able to redeem your MTN X Points and at any time to purchase eligible data bundles via:

• SMS – Eligible Data bundle Keyword to 312 e.g. 104 to 312.
• USSD – *406*6# and *312#

A. You will be able to redeem your MTN X Points by using MTN X Points only, or a combination of MTN X Points and Airtime for the following services:

• Daily Data plans
• Weekly Data plans
• Monthly Data plans
• MTN X Stream bundle
• Nightlife bundles

A. Yes. You will be able to redeem Data Bundles by combining your Airtime and MTN X Points.

A. No, the bundle activation will fail due to insufficient airtime, and you will receive a notification stating this.

A. When you choose the MTN X Points and Airtime option to purchase your data plan, the higher priority will be given to the MTN X Points, so your MTN X Points will be deducted.

A. Your MTN X Points will be deducted first, then your airtime will be charged to make up the amount for the data plan.

Example: If you choose the MTN X Points and Airtime option to purchase the 2GB for ₦1,500, and you have 500 MTN X Points and N1,500 on your Main Account, the 500 MTN X Points will be deducted, and N1000 will be charged to your Main Account to activate the data plan.

A. No, you will NOT be able to use MTN X Points or MTN X Points and Airtime for data gifting.

A. YES, you will be able to use both MTN X Points and airtime from main/Xtratime account to complete a transaction.

A. No, MTN X Points are not transferable to loved ones or family.

A. You can migrate out of MTN X to other tariff plans through any of the following channels:

• USSD (*123*2#)
• Send the respective tariff plan keyword via SMS to 312
• myMTN App
• Purchase any exclusive bundle of your preferred tariff plan
• Chat with Zigi (MTN’s Virtual Assistant)

A. You will be charged at the standard applicable rates for all international calls, SMS, and data usage.

A. You will receive the exact value of your recharge. No extra bonus is given on recharge under the MTN X plan.

A. No, MTN Postpaid customers are not eligible to migrate to the MTN X tariff plan.

A. You can check your airtime balance through any of the channels below:

• USSD code *310#
• myMTN NG app
• ChatBot (Zigi)