A. Sachet Bundle offer provides customers with voice bundles at affordable price points, each with a set number of minutes, available through logical recharge or direct purchase from their main account.

A. Sachet bundles offer is available for ALL MTNN Prepaid and Postpaid customers.

A. NO, you will not receive any offer if you receive airtime from MTN Share.

A. Simple, just recharge using *886*Recharge PIN#. Once your recharge is successful, the minutes will be credited in your Sachet Bundle account.

Examples:

• If Chika recharges N100, she will get 8.50 minutes of voice call in her Sachet Bundle account.
• If Isreal recharges N200, he will get 21 minutes of voice call in his Sachet Bundle account.
• If Adesuwa recharges N500, she will get 55.00 minutes of voice call in her Sachet bundle account.

A. Yes, you can purchase Sachet Bundle using airtime from your Main Account by dialing *887# or *312*7#.

A. The recharge amount selected will be deducted from the available airtime in your main account and you will be credited with the applicable minutes.

A. NO, you will not receive any airtime offer if you recharge any amount that is not specified. You will only have the recharge value credited in the main account and no voice minutes shall be awarded.

Example:

If James recharges N1000, he will not receive any airtime offer but will get N1000 in his main account

A. If you recharge using *311* Recharge PIN#, you will not receive any airtime offer, but the airtime value will be credited in your main account.

A. The airtime in your Sachet Bundle account can only be used for National Calls.

A. No, you will not be able to subscribe to any service from your Sachet Bundle account. However, you can still subscribe to these services from your main account.

A. The airtime in the Sachet Bundle account will be valid for 1 day, 2 days or 5 days depending on the recharge band.

Note: After expiry, all unused Voice Minutes will be cleared from the Sachet Bundle account.

A. No. You will not be able to make international calls with Sachet Bundle airtime. However, you will be able to use the airtime in your main account to make international calls.

A. Once you exhaust the voice minutes in your Sachet Bundle account, your calls will be charged from your main account at your default tariff plan rate or any active bundle.

A. Yes, you can recharge multiple times to enjoy the Sachet Bundle offer using *886*Recharge PIN# provided the recharge limit isn’t exceeded.

A. You can check your Sachet Bundle account balance by dialing the USSD code *310*15#.

A. If you migrate to any other tariff plan, you will not lose the voice minutes in your Sachet Bundle account.

A. No, you will NOT be able to transfer minutes from your Sachet Bundle account to a beneficiary through MTN Share.

A. If you have an outstanding loan and you recharge using *886*Recharge PIN#, you will receive the balance of your recharge on your main account after your loan has been cleared.

Examples:

1. Yusuf has an outstanding balance of N50, he recharges N100 using *886*Recharge PIN#. His loan of N50 will be cleared, then he will receive N50 in his main account.
2. Funmi has an outstanding balance of N100, she recharges N200 using *886*Recharge PIN#. Her loan of N100 will be cleared, then she will receive N100 in her main account.
3. Tobe has an outstanding balance of N300, he recharges N500 using *886*Recharge PIN#. His loan of N300 will be cleared and he will receive N200 in his main account.