Broadband
Stay Connected Right Out of the Box
What is the MTN "Stay Connected Right Out of the Box" Broadband Acquisition Initiative?
The initiative allows customers to acquire selected broadband data bundles inclusive of a router, enabling them to get connected immediately and start using broadband services from day one
What is the objective of this initiative?
The initiative is designed to accelerate broadband adoption by making it easier for new customers to acquire a router and begin using broadband services immediately.
Who is eligible for the initiative?
The initiative is primarily available to new MTN Broadband customers who purchase an eligible broadband plan through approved MTN sales channels.
What Broadband packages are available under this initiative?
Customers may choose from the following broadband packages:
- 30GB Broadband Data Bundle + a 4G Standard Router for N9,000
- 60GB Broadband Data Bundle + a 4G Premium Router for N14,500
- Broadband Unlimited Standard Plan + a 5G Router for N40,000
Can I buy only the router?
No. The router is only available when purchased with an eligible broadband plan.
Where can I purchase the Broadband package?
Customers can purchase the package through MTN Stores, accredited device partners and authorized distributors nationwide.
Is this initiative available nationwide?
Yes, subject to network coverage availability and stock availability. 5G routers are available in areas with 5G coverage. Click to check: https://coverage.mtn.ng/
Can I use the router immediately?
Yes. Once the SIM and router are activated with the Broadband data plan, customers can begin using the service immediately.
Can I get more than one Broadband package?
The initiative is generally limited to individual customer per Broadband data bundle and is subject to SIM registration requirements and applicable terms and conditions.
What happens if my router develops a fault?
Visit any MTN Store or contact MTN Customer Care. Support will be provided in line with MTN’s warranty and replacement policy.
Can I exchange my router for another model?
No. Exchanges are not permitted except where covered under MTN’s warranty policy.
Will there be any hidden charges?
No. Customers only pay the advertised bundle price associated with the package.
How do I renew my data bundle subsequently?
Customers can buy Broadband data bundles through any of our subscription channels: *461#, MyMTNApp and any authorised MTN Stores