Voice

TravelPass

What is MTN TravelPass? What is MTN TravelPass?

A. The MTN TravelPass plan is a subscription-based roaming plan which offers discounted calls (incoming & outgoing), SMS, and data, across 50+ countries. With this roaming offer, you can use your MTN line while travelling at discounted roaming rates.

What plans are available on MTN TravelPass? What plans are available on MTN TravelPass?

A. There are seven (7) TravelPass plans available to MTN customers.

Offer TypeTravelPass Plans DescriptionBenefits
24hrsN5,000 1day voice+data PlanUp to *10mins OR 20 SMS + 250MB data
WeeklyN20,000 14days voice+data PlanUp to *75 mins OR 150 SMS + 1GB data.
N10,000 7days data Plan1GB data
N10,000 7days voice PlanUp to *50mins OR 100 SMS
MonthlyN40,000 30days voice+data PlanUp to *100mins OR 200 SMS + 3GB data.
N40,000 30days data Plan5GB data
N80,000 30days data Plan10GB data
**Voice incoming minutes is capped in select TravelPass destinations up to 20% of allocated voice minutes.

 

Can I make voice calls in all TravelPass Destinations? Can I make voice calls in all TravelPass Destinations?

Voice calls are available across all TravelPass Destinations on select networks except in some destinations (E.g. USA, Australia, Etc ), where Voice Calls requires you to activate VOLTE (Voice over LTE). To check if your device is compatible click here.

What does TravelPass voice & data elements cover? What does TravelPass voice & data elements cover?

Voice & data elements of TravelPass plan can be used for the following:

1. Voice:

  • Outgoing call to Nigeria and visited country.
  • Incoming call from Nigeria and visited country. Subject to allowable incoming minutes here.

2. Data

Who is eligible to subscribe to MTN TravelPass? Who is eligible to subscribe to MTN TravelPass?

A. All new and existing Prepaid and Postpaid customers on the MTN network can subscribe to any of the TravelPass plans.

How do I subscribe to MTN TravelPass? How do I subscribe to MTN TravelPass?

A. You can purchase any of the TravelPass plans via the following channels:

  • USSD: Dialling *312*6*1#, *123*4*1#, or *904# and selecting your preferred ‘TravelPass plan’ under “Roaming & Int’l Offers”.
  • Direct USSD (Refer to the Summary table below)
  • myMTN App
  • Zigi

**The four new bundles are currently not available on the NextGen App.

Where can I subscribe to MTN TravelPass? Where can I subscribe to MTN TravelPass?

A. All prepaid and postpaid customers on the MTN network can subscribe to MTN TravelPass plans in Nigeria or any eligible destination. You can also buy for family and friends.

Can I buy MTN TravelPass for others? Can I buy MTN TravelPass for others?

A. Yes, you can buy any MTN TravelPass plans for your family and friend irrespective of your location and the beneficiary.

Can I purchase any MTN TravelPass multiple times? Can I purchase any MTN TravelPass multiple times?

A. Yes, you can purchase the same TravelPass plan multiple times, BUT each of the TravelPass plans activated will expire separately.

Will I be able to purchase a combination of MTN TravelPass plans? Will I be able to purchase a combination of MTN TravelPass plans?

A. Yes, you can purchase a combination of different TravelPass plans, BUT each plan activated will expire separately depending on the validity.

What happens once my plan is exhausted while making a call or browsing? What happens once my plan is exhausted while making a call or browsing?

A. On exhaustion or expiry of your bundle minutes or data, you will be charged from your main account or postpaid credit limit as applicable.

Will I get a notification message to enable me to monitor my bundle usage? Will I get a notification message to enable me to monitor my bundle usage?

A. Yes, you will get an sms notification when you have used up to 50% and 80% of the subscription and exhaust the plan. You will also get End of Call Notification which shows the volume of minutes, SMS and Data used.

Will I be able to roll over unused bundle benefits after it expires? Will I be able to roll over unused bundle benefits after it expires?

A. Yes, you will be able to roll over the unused bundle after expiry IF you buy another bundle within the rollover period; 1 day for the 24-hours bundle, 3 days for the 7-day bundle, 5 days for the 14-day bundle, and 7 days for the 30-day bundles. Otherwise, you lose the unused bundle.

How do I check my TravelPass balance and validity? How do I check my TravelPass balance and validity?

You can check your TravelPass bundle balance and validity via the following channels:

  • USSD – Dial *310# or *312*6*6#
  • myMTN NG App.
  • MTN Zigi.
What are the eligible destinations for MTN TravelPass? What are the eligible destinations for MTN TravelPass?

A. MTN TravelPass will be available in 50+ countries.

Eligible destinations:

  1. United Kingdom (UK)
  2. Saudi Arabia
  3. United States of America (USA)
  4. Canada
  5. United Arab Emirates (UAE)
  6. Benin
  7. Ghana
  8. South Africa
  9. China
  10. Qatar
  11. India
  12. France
  13. Turkey
  14. Germany
  15. Netherlands
  16. Ireland
  17. Spain
  18. Hungary
  19. Italy
  20. Kenya
  21. Switzerland
  22. Australia
  23. Hong Kong
  24. Cameroon
  25. Cote D’Ivoire
  26. Niger
  27. Malaysia
  28. Liberia
  29. Uganda
  30. Rwanda
  31. Republic of Congo
  32. Israel
  33. Greece
  34. Iran
  35. Czech Republic
  36. Mexico
  37. New Zealand
  38. Romania
  39. South Sudan
  40. Sudan
  41. Swaziland
  42. Zambia
  43. Botswana
  44. Jordan
  45. Kuwait
  46. Norway
  47. Poland
  48. Sweden
  49. Thailand
  50. Guinea Bissau
  51. Guinea Conakry
Which destinations and countries can I call with my TravelPass? Which destinations and countries can I call with my TravelPass?

A. You can make calls to local numbers in the visited country and call to Nigeria. However standard rate applies to calls to countries not covered in TravelPass.

Which destinations and countries can I receive incoming calls with my TravelPass? Which destinations and countries can I receive incoming calls with my TravelPass?

A. You can receive incoming calls from visited country and calls from Nigeria with your TravelPass plan. However standard rate will apply to incoming calls from third countries not covered in TravelPass.

Subject to allowable incoming minutes here.

Does an active TravelPass work across all eligible destinations? Does an active TravelPass work across all eligible destinations?

A. Yes, you can use a single subscription if you are travelling across multiple eligible destinations and operators within validity period.

What will I be charged for calls to non-eligible destinations? What will I be charged for calls to non-eligible destinations?

A. Calls to other non-inclusive destinations will be charged at standard roaming rate from your main account/postpaid credit limit account as applicable.

TravelPass PlansBenefits
N5,000 1day Voice+Data PlanUp to 10mins OR 20 SMS + 250MB data
N10,000 7days voice PlanUp to 50mins OR 100 SMS
N20,000 14days voice+data PlanUp to 75 mins OR 150 SMS + 1GB data.
N10,000 7days data Plan1GB data
N40,000 30days data Plan5GB data
N80,000 30days data Plan10GB data
N40,000 30days Voice+Data PlanUp to 100mins OR 200 SMS + 3GB data.
CountryOperator
United KingdomO2, Vodafone, EE
Saudi ArabiaEtihad, Zain, STC
United States of AmericaAT&T & T-Mobile
CanadaBell, Rogers, SaskTel, TELUS
United Arab EmiratesEmirates DU, Etisalat
BeninMTN
GhanaMTN
South AfricaMTN
ChinaChina Mobile, China Unicom
QatarOoredoo, Vodafone
IndiaBharti Airtel
FranceBouygues, Orange
TurkeyVodafone
GermanyTelefonica, Vodafone
NetherlandsVodafone
IrelandVodafone
SpainTelefonica, Vodafone
HungaryVodafone, Telenor
ItalyVodafone
KenyaAirtel, Safaricom
SwitzerlandSwisscom
AustraliaVodafone, Optus
Hong KongChina Mobile
CameroonMTN
Cote D’IvoireMTN
NigerAirtel
MalaysiaMaxis, Digi
LiberiaMTN
UgandaMTN
RwandaMTN
Republic of CongoMTN
IsraelPelephone, Partner
GreeceVodacom
IranMTN
Czech RepublicVodacom
MexicoAT&T
New ZealandVodafone, Two Degrees
RomaniaVodacom
South SudanMTN
SudanMTN
SwazilandMTN
ZambiaMTN
BotswanaMTN/Mascom
JordanZain, Mobile Tel Co.
KuwaitZain, Mobile Tel Co.
NorwayTelenor
PolandPTK Centertel
SwedenTelenor
ThailandAIS
Guinea BissauMTN
Guinea ConakryMTN
Summary on MTN TravelPass Summary on MTN TravelPass
TravelPass PlansPriceBenefitsActivation CodesValidity
N5,000 1 day Voice+DataN5,000Up to 10mins OR 20 SMS + 250MB dataUSSD: *312*6# or *312*533#

SMS: 533 to 312

1 day
N10,000 7days Voice PlanN10,000Up to 50mins OR 100 SMSUSSD: *312*6# or *312*501#

SMS: 530 to 312

7 days
N10,000 7days Data Plan.N10,0001GB dataUSSD: *312*6# or *312*503#

SMS: 532 to 312

7 days
N20,000 14days Voice+Data planN20,000Up to 75 mins OR 150 SMS + 1GB dataUSSD: *312*6# or *312*502#

SMS: 531 to 312

14 days
N40,000 30days Data Plan.N40,0005GB dataUSSD: *312*6# or *312*534#

SMS: 534 to 312

30 days
N80,000 30days Data Plan.N80,00010GB dataUSSD: *312*6# or *312*535#

SMS: 535 to 312

30 days
N40,000 30days Voice+Data planN40,000Up to 100 mins OR 200 SMS + 3GB dataUSSD: *312*6# or *312*536#

SMS: 536 to 312

30 days
Eligible Destinations and Roaming Network Eligible Destinations and Roaming Network
CountryOperatorMaximum 20% incoming allowance destinations
United KingdomO2, Vodafone, EE
Saudi ArabiaEtihad, Zain, STC
United States of AmericaAT&T & T-Mobilex
CanadaBell, Rogers, SaskTel, TELUSx
United Arab EmiratesEmirates DU, Etisalat
BeninMTN
GhanaMTN
South AfricaMTN
ChinaChina Mobile, China Unicomx
QatarOoredoo, Vodafone
IndiaBharti Airtelx
FranceBouygues, Orange
TurkeyVodafone
GermanyTelefonica, Vodafone
NetherlandsVodafone
IrelandVodafone
SpainTelefonica, Vodafone
HungaryVodafone, Telenor
ItalyVodafone
KenyaAirtel, Safaricom
SwitzerlandSwisscom
AustraliaVodafone, Optusx
Hong KongChina Mobilex
CameroonMTN
Cote D’IvoireMTN
NigerAirtel
MalaysiaMaxis, Digix
LiberiaMTN
UgandaMTN
RwandaMTN
Republic of CongoMTN
IsraelPelephone, Partnerx
GreeceVodacom
IranMTNx
Czech RepublicVodacom
MexicoAT&Tx
New ZealandVodafone, Two Degreesx
RomaniaVodacom
South SudanMTN
SudanMTN
SwazilandMTN
ZambiaMTN
BotswanaMTN/Mascom
JordanZain, Mobile Tel Co.
KuwaitZain, Mobile Tel Co.x
NorwayTelenor
PolandPTK Centertel
SwedenTelenor
ThailandAISx
Guinea BissauMTN
Guinea ConakryMTN