A. The MTN TravelPass plan is a subscription-based roaming plan which offers discounted calls (incoming & outgoing), SMS, and data, across 50+ countries. With this roaming offer, you can use your MTN line while travelling at discounted roaming rates.

A. There are seven (7) TravelPass plans available to MTN customers.

Voice & data elements of TravelPass plan can be used for the following:

1. Voice:

• Outgoing call to Nigeria and visited country.
• Incoming call from Nigeria and visited country. Subject to allowable incoming minutes here.

2. Data

A. All new and existing Prepaid and Postpaid customers on the MTN network can subscribe to any of the TravelPass plans.

A. You can purchase any of the TravelPass plans via the following channels:

• USSD: Dialling *312*6*1#, *123*4*1#, or *904# and selecting your preferred ‘TravelPass plan’ under “Roaming & Int’l Offers”.
• Direct USSD (Refer to the Summary table below)
• myMTN App
• Zigi

**The four new bundles are currently not available on the NextGen App.

A. All prepaid and postpaid customers on the MTN network can subscribe to MTN TravelPass plans in Nigeria or any eligible destination. You can also buy for family and friends.

A. Yes, you can buy any MTN TravelPass plans for your family and friend irrespective of your location and the beneficiary.

A. Yes, you can purchase the same TravelPass plan multiple times, BUT each of the TravelPass plans activated will expire separately.

A. Yes, you can purchase a combination of different TravelPass plans, BUT each plan activated will expire separately depending on the validity.

A. On exhaustion or expiry of your bundle minutes or data, you will be charged from your main account or postpaid credit limit as applicable.

A. Yes, you will get an sms notification when you have used up to 50% and 80% of the subscription and exhaust the plan. You will also get End of Call Notification which shows the volume of minutes, SMS and Data used.

A. Yes, you will be able to roll over the unused bundle after expiry IF you buy another bundle within the rollover period; 1 day for the 24-hours bundle, 3 days for the 7-day bundle, 5 days for the 14-day bundle, and 7 days for the 30-day bundles. Otherwise, you lose the unused bundle.

You can check your TravelPass bundle balance and validity via the following channels:

• USSD – Dial *310# or *312*6*6#
• myMTN NG App.
• MTN Zigi.

A. MTN TravelPass will be available in 50+ countries.

Eligible destinations:

1. United Arab Emirates (UAE)
2. United States of America (USA)
3. United Kingdom (UK)
4. Saudi Arabia
5. Canada
6. Qatar
7. China
8. India
9. France
10. Turkey
11. Germany
12. Netherlands
13. Ireland
14. Spain
15. Hungary
16. Italy
17. Ghana
18. Kenya
19. South Africa
20. Benin
21. Switzerland
22. Australia
23. Hong Kong
24. Cameroon
25. Cote D’Ivoire
26. Niger
27. Malaysia
28. Liberia
29. Uganda
30. Rwanda
31. Republic of Congo
32. Israel
33. Greece
34. Egypt
35. Iran
36. Czech Republic
37. Mexico
38. New Zealand
39. Romania
40. South Sudan
41. Sudan
42. Swaziland
43. Zambia
44. Botswana
45. Jordan
46. Kuwait
47. Norway
48. Pakistan
49. Poland
50. Sweden
51. Thailand
52. Guinea Bissau
53. Guinea Conakry

A. You can make calls to local numbers in the visited country and call to Nigeria. However standard rate applies to calls to countries not covered in TravelPass.

A. You can receive incoming calls from visited country and calls from Nigeria with your TravelPass plan. However standard rate will apply to incoming calls from third countries not covered in TravelPass.

Subject to allowable incoming minutes here.

A. Yes, you can use a single subscription if you are travelling across multiple eligible destinations and operators within validity period.

A. Calls to other non-inclusive destinations will be charged at standard roaming rate from your main account/postpaid credit limit account as applicable.

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