Voice

TravelPass

What is MTN TravelPass? What is MTN TravelPass?

A. MTN TravelPass is a subscription-based roaming plan which offers outgoing calls and SMS across 40+ countries and destinations.

What plans are available on MTN TravelPass? What plans are available on MTN TravelPass?

A. There are three (3) TravelPass plans available to MTN customers.

Offers Benefits
7days (Voice) TravelPass 

@N5,000

90mins or 250SMS while roaming in select countries.
14days (Voice/SMS + 1GB) 

TravelPass

@N10,000

109mins outgoing calls or 300SMS and 1GB data across all eligible countries
7days (1GB Data) TravelPass 

@N5,000

1GB data ONLY
Who is eligible to subscribe to MTN TravelPass? Who is eligible to subscribe to MTN TravelPass?

A. All new and existing Prepaid and Postpaid customers on the MTN network can subscribe to any of the TravelPass plans.

How do I subscribe to MTN TravelPass? How do I subscribe to MTN TravelPass?

A. You can purchase any of the TravelPass plans via the following channels.

Offers SMS USSD Amount
7days (Voice) TravelPass 

@N5,000

Text 530 to 312 *312*501# Or *312*6*1*1 # N5,000
14days Voice/SMS + 1GB) TravelPass 

@N10,000

531 to 312 *312*502# Or *312*6*1*2 # N10,000
7days (1GB Data) TravelPass 

@N5,000

532 to 312 *312*503# Or *312*6*1*3 # N5,000
Where can I subscribe to MTN TravelPass? Where can I subscribe to MTN TravelPass?

A. You can subscribe to any TravelPass plans in Nigeria before travelling OR while roaming abroad.

Can I buy MTN TravelPass for others? Can I buy MTN TravelPass for others?

A. Yes, you can buy any MTN TravelPass plans for your family and friend irrespective of your location and the beneficiary.

Can I purchase any MTN TravelPass multiple times? Can I purchase any MTN TravelPass multiple times?

A. Yes, you can purchase the same TravelPass plan multiple times, BUT each of the TravelPass plans activated will expire separately.

Will I be able to purchase a combination of MTN TravelPass plans? Will I be able to purchase a combination of MTN TravelPass plans?

A. Yes, you can purchase a combination of different TravelPass plans, BUT each plan activated will expire separately depending on the validity.

What happens once my plan is exhausted while making a call or browsing? What happens once my plan is exhausted while making a call or browsing?

A. On exhaustion or expiry of your bundle minutes or data, you will be charged from your main account or credit limit as applicable.

Will I get a notification message to enable me to monitor my bundle usage? Will I get a notification message to enable me to monitor my bundle usage?

A. Yes, you will get an sms notification when you have used up to 50% and 80% of the subscription and exhaust the plan. You will also get End of Call Notification which shows the volume of minutes, SMS and Data used.

Will I be able to roll over unused bundle benefits after it expires? Will I be able to roll over unused bundle benefits after it expires?

A. Yes, you will be able to roll over the unused bundle after expiry IF you buy another bundle within the rollover period; 3days for the 7days bundle and 5days for the 14days bundle. Otherwise, you lose the unused bundle.

How do I check my TravelPass Bundle balance? How do I check my TravelPass Bundle balance?

A. You can check your TravelPass Bundle Balance via the following channels:

  • USSD – Dial *310# or *312*6*6#

Note: Balance displays unused percentage (%) of TravelPass plan

What are the eligible destinations for MTN TravelPass? What are the eligible destinations for MTN TravelPass?

A. MTN TravelPass will be available in 44 countries.

Eligible destinations:

The United Arab Emirates, United States of America, United Kingdom, Saudi Arabia, Canada, India, Turkey, Germany, Netherlands, Ireland, Spain, Hungary, Ghana, Kenya, South Africa, Benin, Switzerland, Australia, Italy, Cameroon, Cote D’Ivoire, Liberia, Uganda, Rwanda, DR of the Congo, Republic of the Congo, Malawi, Guinea-Bissau, Guinea, Greece, Bulgaria, Albania, Iran, Czech Republic, Mexico, New Zealand, Portugal, Romania, Sudan, South Sudan, Swaziland, Chad, United Republic of Tanzania, Zambia.

Which destinations and countries can I call with my TravelPass? Which destinations and countries can I call with my TravelPass?

A. You can make calls to local numbers in the visited country and call to Nigeria. However standard rate applies to calls to countries not covered in TravelPass.

Does an active TravelPass work across all eligible destinations? Does an active TravelPass work across all eligible destinations?

A. Yes, you can use the same subscription if you travel across multiple eligible TravelPass destinations within the validity period.

What will I be charged for calls to non-eligible destinations? What will I be charged for calls to non-eligible destinations?

A. Calls to other non-eligible destinations will be charged at the standard roaming rate from your main account or credit limit as applicable.

Offers SMS USSD Amount
7days (Voice) TravelPass

@N5,000

Text 530 to 312 *312*501# Or *312*6*1*1 # N5,000
14days Voice/SMS + 1GB) TravelPass

@N10,000

531 to 312 *312*502# Or *312*6*1*2 # N10,000
7days (1GB Data) TravelPass

@N5,000

532 to 312 *312*503# Or *312*6*1*3 # N5,000
S/N Country Operator 1 United Arab Emirates Etisalat 2 United States of America AT&T 3 United States of America T-Mobile 4 United Kingdom Telefonica 5 United Kingdom Vodafone 6 Saudi Arabia Etihad Etisalat 7 Saudi Arabia Zain Saudi 8 Canada Bell Mobility 9 Canada Rogers Communications Canada Inc. 10 Canada SaskTel 11 Canada TELUS Communications 12 India Bharti Airtel 13 Turkey Vodafone 14 Germany Telefonica 15 Germany Vodafone D2 16 Netherlands Libertel-Vodafone 17 Ireland Vodafone 18 Spain Telefonica Moviles 19 Spain Vodafone 20 Hungary Vodafone 21 Ghana Scancom (MTN) 22 Ghana Vodafone 23 Kenya Airtel 24 South Africa MTN 25 South Africa Vodacom 26 Benin Spacetel (MTN) 27 Switzerland Swisscom 28 Australia Vodafone 29 Italy Vodafone Omnitel 30 Cameroon MTN 31 Cote D’Ivoire MTN 32 Liberia Lonestar (MTN) 33 Uganda MTN 34 Rwanda MTN 35 Rwanda Airtel 36 Democratic Republic of the Congo Vodacom 37 Republic of the Congo MTN 38 Malawi AIRTEL 39 Guinea-Bissau Spacetel (MTN) 40 Guinea Areeba (MTN) 41 Greece Vodafone 42 Bulgaria Telenor 43 Albania Vodafone 44 Iran Irancell (MTN) 45 Czech Republic Vodafone 46 Mexico AT&T 47 New Zealand Vodafone 48 New Zealand Two Degrees Networks 49 Portugal Vodafone 50 Romania Vodafone 51 South Sudan MTN 52 Sudan MTN 53 Swaziland MTN 54 Chad Airtel 55 United Republic of Tanzania Vodacom 56 United Republic of Tanzania Airtel 57 Zambia MTN 58 United Arab Emirates DU 59 Qatar Ooredoo 60 Qatar Vodafone