The MTN PRESTIGE LOUNGE (the “Lounge”) is a world-class airport lounge located at the E-Wing of the Murtala Muhammed International Airport, Lagos State accessible to MTN prestige customers.

In this Terms and Conditions (“the Terms”), where the context so admits:

“Guest” person or an individual permitted to accompany a Prestige Member to the Lounge.

“Lounge” shall refer to the MTN Prestige Lounge;

“MTN/We/Us” shall refer to MTN Nigeria Communications Plc;

“Personal Information” shall refer to any information relating to an identified or identifiable natural person, including those identified under clause 9 and as defined under the Nigerian Data Protection Regulation;

“Prestige Members” shall refer to Gold, Platinum, and Y’ello prestige members;

“Privacy Policy” shall refer to MTN’s privacy policy which is accessible at https://www.mtn.ng/data-privacy-policy; and

“You/Your” may also be used to refer to a Prestige Member.

In order to have access to the Lounge, you must agree to these terms and conditions (“Terms”). You agree that the use of the Lounge constitutes Your acceptance of these Terms. These Terms form a binding legal agreement between You and MTN with respect to the use of the Lounge. All requirements within these Terms will be strictly enforced. Therefore, please ensure You understand and agree to be bound by these Terms.

The Lounge is only accessible to Gold, Platinum, and Y’ello prestige members. Customers who are not on the eligible tiers shall upon conducting an airtime purchase worth N360,000.00 (Three Hundred and Sixty Thousand Naira) on their line be upgraded to gold and granted access to the Lounge.

Prestige Members shall provide the following prior to gaining access to the Lounge:

a. MyMTNNG App showing Your Prestige virtual card and MSISDN (phone number associated with Your prestige account).

b. A copy of Your Boarding pass and passport data page.

The services available to Prestige Members in the Lounge include:

a. Ultra-High-speed internet (MTN 5G);

b. Meals and snacks;

c. Full bar and premium dining options;

d. Play areas for kids;

e. In-house restrooms;

f. Workstations;

g. Live boarding updates;

h. Resolution of roaming and other related MTN issues.

a. All Prestige Members are entitled to the services available upon entry into the Lounge.

b. The Lounge shall be open for operation daily from 7:00 am to 11:30 pm. However, please note that the stated time could change, and such modification shall be communicated to You via our website, https://www.mtn.ng/personal/prestige/.

c. Prestige Members will be able to access and dine in the Lounge at no cost.

d. Guests under the age of 18 are not allowed to consume alcohol in the Lounge. Staff members of the Lounge reserve the right to request proof of age.

e. Gold prestige members may come along with 1 (One) Guest only to the Lounge while Platinum and Y’ello Prestige Members are entitled to invite 2 (Two) Guests to the Lounge.

f. A porter shall be made available to assist Prestige members with their possessions. However, it is advised that You always carry Your personal belongings with You. MTN will not be held liable for any loss or damage to Your personal property or to the property of Guest(s) You bring to the Lounge.

g. Smoking is not permitted in the Lounge; however, a designated smoking area within the Lounge has been reserved for smokers.

h. Serveware, cutlery and drinkware are expected to remain within the Lounge premises, therefore prestige members are not permitted to leave with the aforementioned items.

Prestige Members are not permitted to take any food or drink offered for consumption in the Lounge outside of the Lounge. However, the aforementioned clause excludes snacks such as biscuits and sweets.

j. All fees for services not stated in clause 4 above, must be paid for, by prestige members.

k. Prestige Members shall not act in a way that risks damaging or destroying any furniture and/or fittings within and outside the Lounge.

a. All relevant regulations and laws of the Federal Republic of Nigeria shall apply.

b. You agree and understand that You shall have no claims against MTN whatsoever in connection with Your use of the Lounge and in no event shall MTN be liable for any direct, indirect, incidental or consequential damages relating to Your use of the Lounge.

c. Subject to the foregoing, We reserve the right to change these Terms at any time without notice. By the continued use of the Lounge You will be deemed to have accepted these and any varied terms and conditions which shall be posted on the Website. MTN reserves the right to close the Lounge at any time for any reason whatsoever in its sole and absolute discretion without any obligation to furnish any reasons or provide any compensation to You.

The Lounge, all related trademarks, logos, taglines, trade names, copyrights and all intellectual property and features within the Lounge are protected by intellectual property rights belonging to MTN or to our licensors. No license is granted to the Prestige Member in respect of any such rights, except to the extent required for the Prestige Member’s personal use of the Lounge in accordance with the Terms herein contained.

MTN provides the Lounge for non-commercial, non-exclusive, non-transferable, restricted personal use and the Lounge may be used for no other purpose without the prior written consent of MTN.

MTN may collect certain Personal Information which is required and appropriate for the use of the Lounge. Such information shall include Your name, location, mailing address, phone number and email address. By accepting these terms and conditions, You consent t

MTN’s processing, storing and sharing of Your Personal Information. All personal information shall be stored, processed and dealt with in line with MTN’s Privacy Policy at https://mtn.ng/data-privacy-policy, the Nigerian Data Protection Regulations and any other applicable extant regulations.

The Personal Information collected by MTN shall be used for identifying You as a Prestige Member of the Lounge as may be applicable, to facilitate appropriate profiling and engagements with the Prestige Member, for statistical purposes, contact purposes, and in any other circumstance as prescribed by law or further to the purpose of MTN’s telecommunication business.

The Prestige Member also unequivocally consents to and grants MTN right to use such data to verify the Prestige Member’s identity, and telephone number whenever required.

This clause 8 shall be read in conjunction with MTN’s Privacy Policy which sets out in full how Your information shall be processed and sets out your rights over your personal information. For more information on our privacy policy and how we manage your data, please refer to https://mtn.ng/data-privacy-policy.

Every information, content or incident related to the use of the Lounge (“Confidential Information”) shall be treated with the utmost secrecy and confidentiality by all Prestige Members. Except where authorized by MTN in writing, no Prestige Member shall disclose such Confidential Information) to any third party whatsoever.

Where Confidential Information is released to or accessed by any Prestige Member in accordance with the requirements as provided above, such Prestige Member shall take all reasonable precautions to preserve the integrity and prevent any corruption or loss, damage or destruction of data and Confidential Information; except to a third party who is bound by a similar confidential obligation and upon prior written authorization of MTN.

The provision of this clause 9 shall continue to apply even after Your use of the Lounge. The Prestige Member shall erase or cause to be erased all Confidential Information and data provided by MTN. The Prestige Member shall provide a written confirmation of the deletion to MTN.

Additionally, if so required by law or valid legal or regulatory process, the Prestige Member may disclose such Confidential Information, but only following notice by the Prestige Member to MTN of the requirement to disclose and reasonable cooperation with any attempt by MTN to maintain the confidentiality of such Confidential Information.

You shall indemnify MTN and its officers, directors, employees, servants, agents or contractors or other persons against any loss, damage, liability, claim or demand by third parties in relation to Your breach of these Terms.

These Terms shall be governed by, subject to, and construed in accordance with the laws of the Federal Republic of Nigeria

In the event of a dispute or difference in connection with or in relation to these Terms or its performance, construction or interpretation, the party alleging the dispute shall provide a written notice, giving particulars of the dispute (“the Notice of Dispute”) to the other party. Dispute resolution shall be by negotiation, followed by mediation if unresolved and litigation if it remains unresolved.

MTN is neither responsible nor liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages arising out of or relating in any way to Your use of the Lounge.

If any of the provisions of these Terms is deemed not enforceable by law, all other provisions outlined in these Terms will still apply.

Except as expressly provided herein, MTN shall not be liable to any Prestige Member for any liability or expenses, damages, or injuries suffered as a result or in connection with the use of the Lounge.