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Y’ello Data Gifting Terms and Conditions - MTN Nigeria
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These Terms and Conditions (“Terms”) set forth the guidelines and requirements for participation in the MTN Y’ello Data Gifting Campaign (referred to as the “Data Campaign”). By applying to and participating in the Data Campaign, the Participant agrees to the following terms and conditions.
In the Terms, where the context so admits:
“MTN” refers to MTN Nigeria Communications PLC
“Campaign” refers to a promotional period announced by MTN for Customers to participate in and win rewards.
“Customer” refers to an active subscriber of MTN mobile network services.
“Data Bundle” refers to any specified data allowance purchased through the recognized channels by MTN.
“DND” refers to the feature that allows a Customer to prevent inbound calls, SMS, or other unsolicited communications from being received on their mobile number.
“Recipient” or “Receiver” refers to a Customer who receives a Data Bundle through this Promotion.
“Gifter” refers to a Customer who sends a Data Bundle through this Promotion.
“MSISDN” refers to the Mobile Station International Subscriber Directory Number of a Customer.
“NIN” refers to National Identification Number
“Participant” refers to GIfter.
“Privacy Policy” shall refer to MTN’s privacy policy which is accessible at https://mtnonline.com/data-privacy-policy;
“SMS” refers to Short Message Service
“User” refers to both the Gifter and Receiver.
“USSD” refers to Unstructured Supplementary Service Data, a communication protocol that allows Customers to interact with MTN’s pre-programmed protocols in real-time through short codes.
“Winner” means a Customer who is declared a winner of gift prizes by MTN.
These Terms shall be read in conjunction with all official information about the Y’ello Data Gifting Campaign at www.mtn.com (the “Website”), Privacy Policy at https://www.mtn.ng/legal/privacy-and-data-protection-policy/. These Terms shall supersede any conflicting information on the Website.
1. ELIGIBILITY
To participate in the Data Campaign, the following conditions shall apply:
1.1 The Data Campaign is open to all active MTN prepaid and postpaid subscribers.
1.2 Participants must have a valid MTN SIM card registered in accordance with NCC regulations.
1.3 Participants must have sufficient airtime required for the value of the Data Bundle to complete a gifting transaction.
1.4 MTN employees, contractors, consultants, agents, vendors (including managed service providers), and their immediate family members (defined as spouses, children, parents, and siblings) may participate but are not eligible for selected promotional rewards, which include vouchers and mobile devices.
Individuals or entities affiliated with MTN through business relationships, valid contracts, or Purchase Orders, including but not limited to third-party service providers, partners, or vendors, shall become eligible for promotional awards three (3) months after the expiration of the respective business relationship, contract, or Purchase Order. MTN reserves the right to verify all affiliations and to disqualify any participant at its sole discretion.
1.5 SME service class subscribers are allowed to gift data but are not eligible for promotional rewards, unless otherwise stated.
1.6 Corporate and Enterprise Customers are excluded from this Campaign.
2. CAMPAIGN MECHANICS
2.1 Data gifting can be performed via:
2.1.1 The myMTN NG App
2.1.2 USSD codes – *312# or *321#
2.1.3 MTN eShop
2.1.3 Zigi platform
2.2 Date and time of the campaign will be scheduled as communicated by MTN.
2.3 Data gifting is limited to predefined Data Bundles as provided on the various channels listed in 2.1 above for purchasing and gifting data.
2.4 Each successful data gifting transaction may qualify the Gifter for promotional rewards, subject to campaign-specific rules.
2.5 The Winner’s MSISDN shall not activate the DND feature in order to receive the reward where applicable.
2.6 Top Gifters are determined based on:
2.6.2 Total volume of data gifted having a minimum average threshold of 5GB.
2.6.3 The GIfter shall participate in the Campaign on dates and during the time communicated by MTN which includes but not limited to designated days such as, National commemorative days, MTN anniversaries.
2.7 MTN reserves the right to:
2.7.2 Verify and confirm the eligibility before giving rewards to a Winner.
2.7.3 Substitute rewards with items of equal or greater value at its sole discretion.
2.7.4 Disqualify Participants who do not meet the criteria set out in these Terms.
2.7.5 Dispatch rewards to Winners after all internal processes have been completed.
3. PROMOTIONAL REWARDS
3.1 Rewards shall include, but are not limited to the following:
3.1.1 Free data bundles
3.1.2 Shopping vouchers valued at specified amounts at the discretion of MTN.
3.1.3 Smartphones device (Samsung Galaxy A55 or A56 ||5G, Dual Sim, 8GB Ram, and 256GB Memory)
3.2 Winners will be notified either via:
3.2.1 Phone call
3.2.2 SMS
3.2.3 In-app notification on the myMTN app
4. USAGE AND EXPIRY OF GIFTED DATA
4.1 The validity of a gifted data bundle is for the predetermined duration of the data bundle purchased and gifted.
4.2 The validity period of the data gifted will be communicated to the Recipient at the time of gifting date.
4.3 Unused reward data received by a Winner shall expire after 24 (Twenty-Four) hours upon the receipt of the data reward and cannot be rolled over.
5. FRAUD AND ABUSE
5.1 MTN reserves the right to and shall:
5.1.1 Monitor transactions for suspicious or fraudulent activity
5.1.2 In cases where multiple MSISDNs are linked to the same NIN of a Customer, only one (1) MSISDN shall be eligible to win, and reward(s) shall be given to that single MSISDN.
5.1.3 Withhold prizes of Winners whose MSISDNs are unreachable or provide unreachable/unidentifiable delivery address for not more than thirty (30) days before it is forfeited totally.
5.1.4 Disqualify any Participant found to be abusing the system
5.1.5 Suspend or terminate any MSISDN involved in the manipulation or exploitation of the Campaign
5.2 Prohibited activities shall include:
5.2.1 Automated gifting via bots or scripts
5.2.2 Bulk gifting of data from unapproved platforms aside the approved myMTN app, Zigi, eshop, and USSD
6. LIMITATION OF LIABILITY
MTN shall not be liable for:
6.1 Loss of data or airtime due to User error or omission.
6.2 Technical issues affecting access to the gifting platform.
6.3 Delays or failures in reward delivery due to circumstances beyond MTN’s control.
7. DATA PRIVACY
7.1 By participating, users consent to:
7.1.1 The collection, processing, and use of their personal data for Campaign administration.
7.1.2 Receiving communications related to the Campaign via SMS, app notifications, call, or email.
7.2 MTN shall handle all personal data in accordance with:
7.2.1 MTN’s Data Privacy Policy (available on the MTN website).
7.2.2 The Nigeria Data Protection Act 2023 and other applicable data protection and privacy laws in Nigeria.
8. MODIFICATION AND TERMINATION
8.1 MTN reserves the right to:
8.1.1 Modify these Terms and Conditions at any time
8.1.2 Suspend or terminate the Campaign without prior notice
8.1.3 Use timestamps to determine a Winner where there is a tie
8.2 All and any changes to the Terms and Conditions shall be communicated via:
8.2.1 Official social media handles of MTN.
8.2.2 SMS broadcasts
8.2.3 myMTN NG App
8.2.4 MTN website
9 INTELLECTUAL PROPERTY RIGHTS
9.1 By accepting the Terms and Conditions and participating in the Campaign, the Participant hereby agree and consent that his or her images and all content they feature in shall be used on all MTN social media, any social media platform and traditional media channels (Publicity and post event leveraging) without further notice, compensation, consideration, review, or consent, and without regard to moral rights.
9.2 Additionally, the Participant accepts that MTN possesses all rights over uploaded pictures and hereby indemnify and hold MTN harmless against any claim, loss or liability, howsoever arising in connection with the uploaded pictures; MTN and any other MTN product or Campaign are trademarks of MTN and Participant shall not be entitled to reproduce such marks (other than to the extent required for personal use of the Contest) without MTN’s prior written consent.
9.3 The Participant also understand and agree to waive all claims to any intellectual property rights, image rights, or any other rights that he or she may be entitled to for any use of you still or motion images by MTN in any media and shall not institute any action against MTN for such use.
10. GOVERNING LAW AND DISPUTE RESOLUTION
10.1 These Terms shall be governed by the laws of the Federal Republic of Nigeria.
10.2 In the event of a dispute or difference in connection with or in relation to these Terms or its construction or interpretation, the Party alleging the dispute shall provide a written notice, giving particulars of the Dispute (the Notice of Dispute) to the other Party.
10.3 Dispute resolution shall be by negotiation, followed by mediation if unresolved and litigation if it remains unresolved
11. AMENDMENTS
MTN reserves the right to modify or amend these Terms at any time without prior notice. Participants will be notified of any changes via official communication channels.
12. SEVERABILITY 
If any of the provisions of these Terms is deemed invalid or unenforceable, that provision or portion of these Terms shall be deemed omitted and the remaining provisions shall remain in full force and effect.
13. DISCLAIMER
13.1 Unclaimed prizes: Prizes not claimed after five (5) documented attempts to contact the Winner shall be deemed forfeited after thirty (30) days of the last attempt and may be repurposed by MTN for future promotional activities.
13.2 Participation is at the Customer’s own discretion. MTN makes no guarantees for the qualification of rewards with regard to the Campaign.