Missed Call Alert (MCA) is a complimentary MTN service designed to ensure you never lose touch. Whenever your phone is switched off, out of coverage, or unreachable, MCA notifies you via SMS so you remain aware of every important call attempt.

This ensures you stay updated and can return missed calls as soon as you are back on the network.

How It Works

Whenever you miss a call because your phone is switched off, out of coverage or unreachable, you’ll get an SMS the moment your phone reconnects, showing: the caller’s number, the date and the time they tried to reach you.

The best part? It’s absolutely FREE.

How It Works

Whenever you miss a call because your phone is switched off, out of coverage or unreachable, you’ll get an SMS the moment your phone reconnects, showing: the caller’s number, the date and the time they tried to reach you.

The best part? It’s absolutely FREE.

Benefits

SMS Alerts

Get SMS alerts for missed calls anytime your line was unreachable.

No Setup Required

Every MTN customer is automatically activated, nothing to subscribe to.

Smart Notifications

If someone keeps trying to reach you, MCA sends a neat summary instead of spamming you with messages.

You may choose to deactivate or reactivate MCA at any time

To deactivate

To deactivate

Dial *612# → Option 5 (MCA)

You’ll get a confirmation message once it’s done.

To reactivate:

To reactivate:

Dial *612# → Option 5 (MCA) → Activate

MCA notifications will not be delivered when:

  • The caller is using another network
  • You or the caller is roaming
  • The call originates from an international number
  • The caller’s number is hidden or private
  • The caller is on Do Not Disturb (DND)
  • Your line is barred, blocked, or suspended

Frequently Asked Questions

What is MCA Service?What is MCA Service?

A. Missed Call Alert (MCA) is a value-added service that automatically sends you an SMS notification whenever you miss incoming calls because your phone was switched off, unreachable, or out of network coverage.

Who can use MCA?Who can use MCA?

A. All MTN customers (Prepaid and Postpaid) can use the MCA service.

How do I subscribe to MCA?How do I subscribe to MCA?

A. All MTN customers are automatically provisioned on MCA by default. No manual subscription is required.

Can I opt out of MCA?Can I opt out of MCA?

A. You can opt out by dialling *612# and selecting Option 5 – MCA.

Will I be charged for MCA? Will I be charged for MCA?

A. MCA is free of charge.