Temporary Closure of Abuja Service Centre

On September 17, 2020, a member of staff at our Service Centre located at No 4 Madeira Street, off Shehu Shagari Way, Maitama, Abuja, was confirmed positive with coronavirus. Accordingly, the centre has been closed temporarily, all staff placed on self-quarantine, and our premises disinfected. The centre will reopen on or before 23rd  September 2020.

As guided by the authorities, we suggest that any customer or guest who used the facility within the last 2 weeks, beginning September 3, 2020, should contact the Abuja Emergency numbers on 08099936312, 08099936313, 08099936314, 07080631500 or NCDC on 08097000010 (toll-free) for guidance if they feel unwell or require COVID-19 testing.

We continue to observe strict adherence to all mandated precautions across our open stores nationwide, operating reduced hours, maintaining strict hygiene, ensuring compulsory use of facemasks and adopting physical distancing measures. Although our other service centres in Abuja remain open, our virtual services also provide a secure and convenient option. Customers can contact us for support 24 hours a day on MTN Livechat, myMTNapp, Whatsapp: 090330000001, tweet @MTN180, Facebook @MTNLoaded, or send an email on customercareng@mtn.com.

We will continue to monitor the situation and support our colleagues through this challenging time. Thank you to our people, partners, and customers for their continued support, perseverance, and understanding.

Please stay safe.

#WearItForMe #GoodTogether