MTN Prestige is an exclusive loyalty programme designed to recognize and reward our premium customers. This programme is open to all MTN prepaid and post-paid customers. Membership requires a minimum cumulative spend of N90,000 within a 12-month cycle (January to December). This spending earns customers a Prestige Club membership, providing access to a bouquet of rewards for the 12-month period.
Customer tiers are determined annually (beginning of each new cycle in January). Customers who increase their spend during the current year cycle will be upgraded to the corresponding tier. Upgraded customers will enjoy extended benefits for the remainder of the current cycle and full benefits of that tier in the following year.
Prestige Tiers
Explore the benefits for each Prestige membership category listed under their respective tiers, starting from the least category.
Prestige Tiers
Explore the benefits for each Prestige membership category listed under their respective tiers, starting from the least category.
By maintaining an average monthly spend of N7,500, totalling N90,000 in a 12-month cycle, customers qualify as Bronze Prestige members.
This tier offers benefits including:
Possibility of an upgrade to a higher Prestige tier during the year based on spending.
Free data reward on customer’s MTN Anniversary day
By maintaining an average monthly spend of N15,000, totalling N180,000 in a 12-month cycle, customers qualify as Silver Prestige members.
This tier offers benefits including:
Possibility of an upgrade to a higher Prestige tier during the year based on spending.
Free data reward on customer’s MTN Anniversary Day
By maintaining an average monthly spend of N45,000, totalling N540,000 in a 12-month cycle, customers qualify as Gold Prestige members.
This tier offers benefits including:
Free access to the MTN Prestige Lounge at Lagos International Airport plus the opportunity to bring along one accompanying visitor.
Personalized MTN Prestige Membership Virtual Card accessible via the myMTN NG App.
Priority access at MTN Touch points.
Possibility of an upgrade to a higher Prestige tier during the year based on spending.
A Relationship Officer.
Invitation to exclusive events as opportunities arise.
Free data reward on customer’s birthday or Anniversary with MTN
By maintaining an average monthly spend of N75,000, totalling N900,000 in a 12-month cycle, customers qualify as Platinum Prestige members.
This tier offers benefits including:
Free access to the MTN Prestige Lounge at Lagos International Airport plus the opportunity to bring along two accompanying visitors.
Personalized MTN Prestige Membership Virtual Card accessible via the myMTN NG App.
Priority access at MTN Touch points.
Possibility of an upgrade to the highest Prestige tier during the year based on spending.
A Dedicated Relationship Officer.
Invitations to exclusive premium events as opportunities arise.
Free data reward on customer’s birthday or Anniversary with MTN
By maintaining an average monthly spend of N150,000, totalling N1,800,000 in a 12-month cycle, customers qualify as Y’ello Prestige members.
This tier offers benefits including:
Unlimited free access to the MTN Prestige Lounge at Lagos International Airport plus the opportunity to bring along twoaccompanying visitors.
Personalized MTN Prestige Membership Virtual Card accessible via myMTN NG App.
Priority access at MTN Touch points.
A Dedicated Relationship Officer.
Invitations to exclusive premium events as opportunities arise.
Chance of a luxury gift
Free data reward on customer’s birthday or Anniversary with MTN
Prestige EVER-BRIGHT members
Other active customers that have stayed loyal to the MTN network for 15 years and above are specially recognized as our Ever-Bright Prestige customers. These customers are rewarded with free airtime and data on their respective anniversaries on the MTN network.
MTN Prestige Lounge
MTN loyalty programme, is focused on providing an enhanced experience of the highest category to our high-value customers. One of such main area is the operation of a state of the art MTN Prestige Lounge located at E-Wing of the departure hall at Murtala Muhammed International Airport, Ikeja, Lagos. This exclusive, modern, and world-class lounge aim at delivering the desired experience to our Gold, Platinum, and Yéllo Customers.
Lounge Services
These are some of the services that will be provided at the lounge for our esteemed customers pleasure and comfort.
Ultra High-speed internet (MTN 5G) Workstations
Workstations
Delicious meals and snacks
Full bar and premium dining options
Play area for kids
In-house restrooms
Live boarding information screens
Airplane runway view
Resolution of roaming and other related MTN issues
Frequently Asked Questions
What is MTN PRESTIGE?
A. MTN Prestige is MTN’s exclusive loyalty programme, designed to recognize and reward our Premium customers. This is open to both prepaid and post-paid customers, membership requires a minimum cumulative spend of N90,000 on the network within a 12-month cycle.
When is the start and end period of the 12-month cycle?
A. The 12-month cycle is January to December of every year. Eligible customers are assigned to the corresponding Prestige tier in January.
Would I have to wait for 12 months, to be upgraded when my spend hits a higher status spend band?
A. No. Once your spend hits the next tier band within the 12-month cycle, you would instantly be upgraded to the respective Prestige tier.
If I upgrade my spend within the year, would I enjoy the full benefit of that tier?
A. Upon upgrading your spend during the current year to the next higher tier, you will instantly receive benefits such as data, and other benefits of the higher tier depending on the upgrade level. The complete benefits of the upgraded tier will be accessible to the upgraded customer in the following year. All Prestige benefits can also be viewed in the Prestige section of myMTNNG app.
I received a message that there is a new spend band for Prestige, when will the new spend bands take effect?
A. The updated spend bands will take effect from January 1, 2025.
Why was the spend band reviewed?
A. The spend band was reviewed to ensure that the high quality of our prestige service is maintained in view of the economic changes and to ensure that the rewards and benefits offered to Prestige customers remain competitive and sustainable.
