MTN Prestige is an exclusive loyalty programme designed to recognize and reward our premium customers. This programme is open to all MTN prepaid and post-paid customers. Membership requires a minimum cumulative spend of N60,000 within a 12-month cycle (January to December). This spending earns customers a Prestige Club membership, providing access to a bouquet of rewards for the 12-month period.
Customer tiers are determined annually (beginning of each new cycle in January).Customers who increase their spend during the current year cycle will be upgraded to the corresponding tier. Upgraded customers will enjoy extended benefits for the remainder of the current cycle and full benefits of that tier in the following year.
By maintaining an average monthly spend of N5,000, totalling N60,000 in a 12-month cycle, customers qualify as Bronze Prestige members.
This tier offers rewards including:
- Personalized MTN Prestige Membership Virtual Card accessible via the myMTN NG App.
- Priority access at MTN Touch points.
- Possibility of an upgrade to a higher Prestige tier during the year based on spending.
By maintaining an average monthly spend of N10,000, totalling N120,000 in a 12-month cycle, customers qualify as Silver Prestige members.
This tier offers rewards including:
- One-time free access to the MTN Prestige Lounge at Lagos International Airport with the privilege of bringing one accompanying visitor.
- Personalized MTN Prestige Membership Virtual Card accessible via the myMTN NG App.
- Priority access at MTN Touch points.
- Possibility of an upgrade to a higher Prestige tier during the year based on spending.
By maintaining an average monthly spend of N30,000, totalling N360,000 in a 12-month cycle, customers qualify as Gold Prestige members.
This tier offers rewards including:
- Free access to the MTN Prestige Lounge at Lagos International Airport plus the opportunity to bring along one accompanying visitor.
- Personalized MTN Prestige Membership Virtual Card accessible via the myMTN NG App.
- Priority access at MTN Touch points.
- Possibility of an upgrade to a higher Prestige tier during the year based on spending.
- A Relationship Officer.
- Invitation to exclusive events.
By maintaining an average monthly spend of N50,000, totalling N600, 000 in a 12-month cycle, customers qualify as Platinum Prestige members.
This tier offers rewards including:
- Free access to the MTN Prestige Lounge at Lagos International Airport plus the opportunity to bring along two accompanying visitors.
- Personalized MTN Prestige Membership Virtual Card accessible via the myMTN NG App.
- Priority access at MTN Touch points.
- Possibility of an upgrade to the highest Prestige tier during the year based on spending.
- A Dedicated Relationship Officer.
- Invitations to exclusive premium events as opportunities arise.
By maintaining an average monthly spend of N100,000, totalling N1,200,000 in a 12-month cycle, customers qualify as Y’ello Prestige members.
This tier offers rewards including:
- Unlimited free access to the MTN Prestige Lounge at Lagos International Airport plus the opportunity to bring along two accompanying visitors.
- Personalized MTN Prestige Membership Virtual Card accessible via myMTN NG App.
- Priority access at MTN Touch points.
- A Dedicated Relationship Officer.
- Invitations to exclusive premium events as opportunities arise.
- Possible Surprise and Delight reward.
Prestige EVER-BRIGHT members
Other active customers that have stayed loyal to the MTN network for 15 years and above are specially recognized as our Ever-Bright Prestige customers. These customers are rewarded with free airtime and data on their respective anniversaries on the MTN network.
MTN loyalty programme, is focused on providing an enhanced experience of the highest category to our high-value customers. One of such main area is the operation of a state of the art MTN Prestige Lounge located at E-Wing of the departure hall at Murtala Muhammed International Airport, Ikeja, Lagos. This exclusive, modern, and world-class lounge aim at delivering the desired experience to our Gold, Platinum, and Yéllo Customers.
Frequently Asked Questions
What is MTN PRESTIGE?
A. MTN Prestige is MTN’s exclusive loyalty programme, designed to recognize and reward our Premium customers. Open to both prepaid and post-paid customers, membership requires a minimum cumulative spend of N60,000 on the network within a 12-month cycle.
When is the start and end period of the 12-month cycle?
A. The 12-month cycle is January to December of every year. Eligible customers are assigned to the corresponding Prestige tier in January.
Would I have to wait for 12 months, to be upgraded when my spend hits a higher status spend band?
A. No. Once your spend hits the next tier band within the 12-month cycle, you would instantly be upgraded to the respective Prestige tier.
If I upgrade my spend within the year, would I enjoy the full benefit of that tier?
A. Upon upgrading your spend during the current year to the next higher tier, you will instantly receive rewards such as airtime, data, and other extended benefits, which will be communicated via in-app notifications on MyMTNapp. However, the complete benefits of the upgraded tier will be accessible in the following year.
What class of customers are eligible to be a part of the MTN Prestige Club?
A. All MTN prepaid and post-paid customers are eligible to be MTN Prestige members when they spend a minimum of N60,000 within the given year cycle.
How do I qualify to be an MTN Prestige member?
A. Qualification into MTN Prestige is automatic once you spend at least N60,000 by the end of the annual cycle.
