MTN XtraByte is a service that allows you to borrow data when you run out of data and pay back on your next recharge. MTN XtraByte service is available to all eligible MTN Prepaid customers.
To be eligible for XtraByte service, you MUST:
Be a Prepaid customer
Have registered your number.
Have been on the MTN network for more than 3 months
Have spent at least N200 monthly for 3 months
Have between N0 and N75 in your main account
Paid up any outstanding XtraByte loan request
Borrow Data via *303# Menu:
Dial *303# and select XtraByte.
The system will then display all the data bundles that you can borrow.
You can then select your preferred data plan from the list.
After selecting your preferred data plan, the system will then send you a message with the amount plus the applicable service fee for you to confirm the transaction.
Bundle fee + applicable service charge will be debited from your main account on your next recharge
Borrow Data via 303 IVR:
Dial 303 and the system will play an announcement for you to select your preferred language, either English, Igbo, Hausa or Yoruba.
Upon selecting your preferred language, you will be required to select either XtraTime or XtraByte.
Once you select XtraByte, the system will then play out all the data amount that you can borrow.
You can then select your preferred data plan from the list.
After selecting your preferred data plan, the system will then send you a message with the amount plus the applicable service fee for you to confirm the transaction.
Bundle fee + applicable service charge will be debited from your main account on your next recharge
Note: You will be charged a service fee of 15% (including VAT) depending on the amount you want to borrow.
A. MTN XtraByte is a service that allows eligible you borrow data on credit when you run out of data and pay back on your next recharge.
Is MTN XtraByte be available to all customers?
A. No, MTN XtraByte is available to ONLY Prepaid customers that are eligible for the service.
What are the eligibility criteria?
A. To be eligible for XtraByte service, you MUST:
1. To Be a Prepaid customer.
2. Have registered your number.
3. Have been on the MTN network for more than 3 months.
4. Have spent at least N200 monthly for 3 months
5. Have between N0 and N75 in your main account.
6. Have paid up any outstanding XtraTime loan request.
How can I check if am eligible for the service?
A. You can check if you are eligible for XtraByte service by;
Dialling *303# and clicking ’My Account’ and selecting 1 to ‘Check eligibility’.
Sending SMS keyword: STATUS to 303
Dialling 303 then follow the voice prompt to confirm if you are eligible or not.
How do I borrow data?
A. Simple. Once you have confirmed that you are eligible for the service, you can then follow either of the below steps to borrow data:
Borrowing via *303# Menu:
Dial *303# and select XtraByte.
The system will then display all the data bundles that you can borrow.
You can then select your preferred data plan from the list.
After selecting your preferred data plan, the system will then send you a message with the amount plus the applicable service fee for you to confirm the transaction.
Once you confirm your transaction, the system will then credit your XtraByte account, debit your main account with bundle +service fee and then send you a successful notification message.
Borrowing via 303 IVR:
Dial 303 and the system will play an announcement for you to select your preferred language, either English, Igbo Hausa or Yoruba.
Upon selecting your preferred language, you will be required to select either XtraTime or XtraByte.
Once you select XtraByte, the system will then play out all the data amount that you can borrow.
You can then select your preferred data plan from the list.
After selecting your preferred data plan, the system will then send you a message with the amount plus the applicable service fee for you to confirm the transaction.
Once you confirm your transaction, the system will then credit your XtraByte account, debit your main account with bundle +service fee and then send you a successful notification message.
Note: You will be charged a service fee of 15% (including VAT) depending on the amount you want to borrow.
