Q. What is Boomplay?

A. Boomplay is the #1 music streaming & download service in Africa, which gives you access to over 95 million songs, videos & entertainment news.

Q. How do I access Boomplay?

A. Boomplay is available for free on the Apple app store, the Google Play Store, and via the website – boomplay.com.

Q. What services are available within the app?

A. The available services are:

• Music/Video Streaming
• Download for free
• Play local music
• Playlists Creation
• Entertainment Articles
• Crossfade
• Equalizer
• QR Scanner
• User Comments, Follow, Chat
• Sleep Timer
• Web player service

Q. How does the Boomplay app work?

A. The Boomplay app lets you Stream, Download, Play local music, Share Music & Videos by your favourite artists from a huge library of music and video content using your mobile data or WiFi.

There is also a Buzz section for all the latest entertainment news. You can also create a personalized playlist of your favorite music, share and listen to other users’ public playlists as well as celebrity playlists.

Q. Do I need the internet to be able to stream music?

A. Yes, you need to be online to be able to stream music. However, since Boomplay supports download for free, you can play your downloaded songs offline without an internet connection.

Q. How To Sign Up on Boomplay?

A. There are several ways to sign up to Boomplay. See the various options available below:

Sign up using Mobile Number

1. Launch the app and click on Sign Up
2. Enter your country code, phone number and click on Get Code
3. Enter the Verification Code received
4. Click the circle to accept the Terms and Conditions and click on Next
5. Input username, select gender, choose a password and click on submit

Sign up using a Facebook account

1. Launch the app and click on Sign Up
2. Select Facebook Icon
3. Select your Facebook account, and click ‘Continue as’
4. Input username, select gender, click on done.

Sign up using Gmail

1. Launch the app and click on Sign Up
2. Select “Continue” on the prompt.
3. Select your preferred email account.
4. All Done. Your account will be automatically created.

Q. Can I download songs?

A. Boomplay allows users to download songs to their account for offline listening.

Q. What is the Boomplay X MTN Campaign about?
A. The Boomplay X MTN campaign offers you two ways to enjoy music on Boomplay

• Subscription & Data Bundle: You get a Boomplay subscription which gives you access to unlimited downloads, ad-free experience, and mobile data bundle on your MTN line. This package is available on monthly, weekly, and daily plans.
• Subscription: You get a Boomplay subscription which gives you access to unlimited downloads and an ad-free experience. This package is available on monthly, weekly, and daily plans.

Q. How much are the plans?

A. See details below:

• The monthly subscription & data bundle costs N149.
• The weekly subscription & data bundle costs N649.
• The daily subscription & data bundle costs N1399.
• The monthly subscription costs N99.
• The weekly subscription costs N399.
• The daily subscription costs N899.

Q. How do I pay for these services?

A. Payment is made using your airtime

Q. Can I use the purchased data for other apps or services?

A. No, the data can only be used on the Boomplay app

Q. How do I manage my subscription?
A: You can manage your subscription via SMS by sending the relevant shortcode to 8012

Also, you can purchase the above plans in Boomplay App by following these steps:

Download the Boomplay app from Google Play Store or App Store. On the app, log in Boomplay account and click on the Boomplay X MTN Plan banner, and enter into the campaign page.

• Choose a plan
• Enter your phone number
• Confirm your plan by accepting double opt-in to choose Auto-Renewal or One-Off purchase.
• You will see a page display: “Congrats! You’ve successfully purchased a Daily/Weekly/Monthly subscription & Data Bundle.”

Q: Can I purchase a Boomplay X MTN Plan when I have an active Boomplay subscription?

A. Yes, you can:

1. For existing Boomplay subscribers, you can subscribe to any product in the Boomplay X MTN Plan.
2. For Boomplay X MTN Plan subscribers, if you want to subscribe to a new Boomplay X MTN Plan, you need to cancel your current Boomplay X MTN Plan first.

Q. How do I contact you for help?

A. Please send an email to usersupport@boomplay.com