MTN CallerFeel

Q. What else can I use CallerFeel for?

A. CallerFeel content can also be used for:

• Sharing Special messages to specific callers and many other ways. (You can let specific people e.g. your mum, dad, siblings, relatives, spouse, etc. see a special message whenever they call you)
• Use your CallerFeel to share holiday wishes with your friends and family (Share special holiday greetings with all your callers)

Q. How much is CallerFeel?

A. CallerFeel Service costs:-

N5 for 1 day with unlimited updates

N30 for 7 days with unlimited updates

N50 for 30days with unlimited updates

Q. How do I subscribe for this service?

A. You can subscribe to CallerFeel by:

• By creating your preferred message and sending it to 50016

E.g. “Today is a good day” to 50016 (Note: Your callers will see whatever message you send to 50016)

• By texting REG to 50016 (Monthly); or REG7 to 50016 (Weekly); or REG1 to 50016 (Daily).

(Note: You will receive a pop-up after sending REG, REG7, or REG1 to 50016. Please select option 1 on the pop-up to activate the service)

• By dialing *50016#.

Then choose option 1 to select from a list of our sample messages, or select option 5 to choose your preferred package (Daily, Weekly, or Monthly)

• Activating through MyMTN App under Play Option.

(Note: Please follow the steps: – Log into MyMTN App >> Play >> CallerFeel >> Choose package)

• Visiting https://bit.ly/2PZaPSV – enter your phone number and select the option to subscribe to this service

(Note: Please follow the steps; Click on the link >> Click on the login icon >> Input your phone number >> click on Get Code >> click on Confirm >> click on Get Code >> Input code sent to you via SMS>> Click on Login >> Choose Accept Renewal or Accept One-off)

Q. Can I update my CallerFeel message?

A: Yes, you can update your CallerFeel at any time by texting your preferred Message to 50016. You will receive an SMS informing you that your CallerFeel message has been updated.

Q. How much is CallerFeel update?

A. CallerFeel updates are free as long as you are already subscribed to the service.

Q. How often can I update my CallerFeel message?

A. You can update your CallerFeel message(s) as many times as possible irrespective of the plan you are on (Daily, Weekly and Monthly).

• Monthly – Unlimited updates
• Weekly – Unlimited updates
• Daily – Unlimited updates

Q. Can I get tips on how to use the CallerFeel service?

A. Yes, you can get tips to help you while using this service by dialing *50016*7# and choosing option 2. Or, by texting HELP to 50016 for free.

Q. Will my CallerFeel content be available on all calls?

A. No, your CallerFeel content will NOT be available on the following:

• Off-net calls (non-MTN telephone numbers)
• International calls
• Roaming calls
• Callers on the Do Not Disturb Service.

Q. Is there a limit to the number of characters I can use in my CallerFeel?

A. Yes, you have a limit of 127 characters to use as your CallerFeel display however, if you use Emoji’s and Smileys, it deducts from the 127 characters available for use, as Emoji’s and Smileys are made up of characters and also take up more space.

Q. What happens if my CallerFeel exceeds the character limit?

A. You will receive an error message advising you to reduce your personalized CallerFeel to 127 characters.

Q. Can I view my CallerFeel display message?

A. Yes, you can view your CallerFeel at any time by dialing ^*50016*6#. Or, by texting ‘Message’ to 50016. You will receive an SMS with your CallerFeel message. It is FREE.

Q. Can I copy a CallerFeel message from anybody I call?

A. Yes, you can

To do this click “Ok” when the CallerFeel message of the person you called is displayed on your phone screen.

Kindly note that if you are not an existing CallerFeel subscriber, you will be charged.

Q. Will I be billed for copying a CallerFeel message?

A. If you are an existing CallerFeel subscriber, you will not be billed for copying the display message of another CallerFeel user however if you are not an existing CallerFeel subscriber, you will be billed for copying a CallerFeel message. (You will receive a confirmation prompt for subscription and you will be billed accordingly)

Q. Can I assign different CallerFeel messages to different contacts on my phone?

A. Yes, you can assign different CallerFeel messages to different callers on your phone by:-

Texting the mobile number and the message to 50016. E.g. 080XXXXXXXX “you are the best sis ever” to 50016

Q. What additional things can I do on the CallerFeel website?

A. You will be able to do all of the following from the CallerFeel website: (Click here – https://bit.ly/2PZaPSV)

• Personalize your CallerFeel
• Assign different CallerFeel to different Contacts
• View your CallerFeel history
• Update your CallerFeel
• Modify your Password
• Allow CallerFeel from only specified numbers
• Block CallerFeel from specified numbers
• Invite friends
• View Help service and Frequently asked questions (FAQ)
• Use advanced features like timed CallerFeel display and Emoji display.

Q. What is CallerFeel Box?

A. CallerFeel box allows you to automatically update your CallerFeel content with up to 10 messages based on predefined categories and the messages are displayed randomly for all your on net callers to see.

Q. How do I subscribe to the CallerFeel box?

A. You can subscribe to any of the CallerFeel box available by dialing *50016*2#.

Q. How do I view the different CallerFeel boxes available?

A. To view the different CallerFeel boxes,

• Text SCB to 50016. Then you will receive the message below
• Dial *50016*2# to view the available boxes and choose from the list.

Q. What is a default CallerFeel Message?

A. A default CallerFeel message is a preselected message that is assigned to a subscriber who has subscribed to the CallerFeel service but has not yet updated  his/her personal display message.  These messages are refreshed from time to time.

Q. Will I be able to deactivate my CallerFeel subscription?

A. Yes, you can deactivate your CallerFeel subscription at any time by:-

• Texting “STOP” to 50016.
• By dialing *447#