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Welcome to the World of eSIM Technology.

Are you tired of being tied to one physical SIM card? Look no further than eSIM technology. With eSIM, you can switch between different mobile networks, plans, and even countries, all without changing a physical card. This means you can stay connected while traveling, save money by choosing the best deals, and enjoy a seamless, hassle-free experience.

What is eSIM and How Does it Work?

eSIM, or Embedded SIM, is a digital version of the traditional physical SIM card. It’s embedded directly into your device, eliminating the need for a physical card. This allows you to activate new plans and carriers directly from your device, giving you the flexibility to switch as needed.

The Benefits of eSIM Technology

  • No more physical SIM card swaps: With eSIM, you can activate new plans and mobile networks directly from your device without having to physically change SIM cards.
  • Flexibility and choice: eSIM makes it easier to switch mobile networks and plans, so you can pick the one that best fits your needs, whether it’s for personal or business use.
  • Easy travel: With eSIM, you can travel internationally without having to worry about finding a local SIM card. Simply switch to a local mobile network, and you’re good to go!

eSIM technology is available on a growing number of devices, including Apple’s iPhone and many Android smartphones. Make the switch today and experience the convenience and benefits of eSIM for yourself.

Activating your eSIM

Visit one of our MTN stores to have your device evaluated for eligibility by one of our customer care agents. They will guide you through the setup process. If you need assistance locating a store, please visit our Stores Page to find the closest one to you.

If you use an iPhone, follow the steps below:

  • After the eligibility of your device has been confirmed, our customer service representative will provide you with a QR code to activate your eSIM.
  • Go to Settings on your phone and tap on “Mobile Data”.
  • Then tap on “Add Data Plan.”
  • Scan the QR code that you received from the customer care agent
  • The customer care agent will then associate the SIM serial and PUK number on the QR code with your mobile number.

If you use an Android, follow the steps below:

  • After the eligibility of your device has been confirmed, our customer service representative will provide you with a QR code to activate your eSIM.
  • Go to Settings on your phone and tap on “Network & Internet”. Then select “Mobile Network” on your phone.
  • Tap on the “Advanced”, then tap “Carrier” and then “Add Carrier”.
  • Scan the QR code you were given by the customer care agent
  • The customer care agent will associate the SIM serial and PUK number on the QR code with your mobile number.

Testimonials

John Doe
Chidinma Umeh

Roaming abroad used to be a hassle, but with MTN eSIM, it’s a breeze. No more SIM swaps!

John Doe
Dapo Ajayi

Activated my MTN eSIM in minutes. It was so easy, I couldn’t believe it!

John Doe
Emeka Nwosu

I travel often for work, and the MTN eSIM roaming feature is a lifesaver. Seamless connectivity anywhere I go!

John Doe
Chijioke Okonkwo

With MTN eSIM, I no longer worry about damaged SIM cards! A game-changer.

John Doe
Femi Oluwatobi

Finally, no more tiny SIM cards to keep track of! MTN eSIM is a lifesaver.

John Doe
Kemi Oni

Been using MTN eSIM for months. The thing too make brain, no doubt!

John Doe
Ngozi Eze

MTN eSIM has simplified my tech life. No more fumbling with SIM cards!

John Doe
Chioma Uzodinma

Never thought I’d be free of physical SIMs. MTN eSIM proved me wrong!

Frequently Asked Questions

How do I download my eSIM profile?How do I download my eSIM profile?

A: You can download the eSIM by scanning the QR-Code presented by the customer care agent.

Can an eSIM profile be used more than once?Can an eSIM profile be used more than once?

A: Yes, it can be used but not while it is downloaded and installed in a device. It can be reused once the profile is dissociated from a device.

I bought an eSIM device. How do I get my physical sim pack?I bought an eSIM device. How do I get my physical sim pack?

A: A slip with a QR code containing the SIM serial and PUK will be given to you. This will serve as the eSIM pack.

Do I require data to download my eSIM profile? Do I require data to download my eSIM profile?

A: Yes, you will need to be connected to a wireless network to download the eSIM profile.

What happens if I misplace my QR code?What happens if I misplace my QR code?

A: The QR code can always be retrieved at any time from any of our MTN stores. You will have to provide proof of identity and the associated mobile number to retrieve your QR-code.

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