MTN Sustainability

We recognise that there has never been a more critical time for businesses to think deeply about the role they play in society. MTN is committed to harnessing Africa’s potential and supporting her progress by unlocking the full benefits and potential of the digital world. Our business strategy – Ambition 2025: Leading digital solutions for Africa’s progress – aims to accelerate growth by building the largest and most valuable platform businesses and drive industry leading connectivity operations.

Our sustainability vision seeks to create shared value for our stakeholders through responsible environmental, social and governance practices & solutions. Our approach goes beyond traditional ESG to unlock broader socio-economic value across the African continent to the benefits of its people.

We recognise that our markets need nuanced sustainability solutions and practices to establish a balance between long-term sustainability goals and the urgent need for employment, poverty reduction and eradication, and growth & development. We believe in playing our part in Africa’s transformation to improve people’s quality of life and dignity and stimulate growth that is economically empowering and environmentally sustainable.

Our Sustainability Highlights

Doing for Planet

  • Project Zero: Achieved 6.4% reduction in Scope 1 & 2 emissions (106,588 tCO₂e) compared to the 2021 baseline.
  • Water consumption down 48.6% YoY to 2,413.9 megaliters through efficiency upgrades and awareness across our facilities.
  • Nigeria PachiPanda Challenge 2.0 in partnership with WWF, NCF, and UNDP Nigeria continued with 2,169 applications from young climate innovators.
  • Maintained CDP “B-” rating for Climate Change and “C” for Water Security.

Doing for Growth

  • Paid 7 billion in taxes, levies, and duties to the government (up 15% YoY).
  • Capital investment exceeded 1 trillion (up 126.2%).
  • 62% local spend (₦2tn to Local suppliers), up 45.6% YoY.

Doing for People

  • Female representation: 43.4% of our total workforce, 43.8% in ExCom, 25.0% at the Board level.
  • 8% of 1,910 employees are Nigerian nationals, drawn from all six geopolitical zones.
  • ₦7bn invested in CSI, impacting 538,448 people across 183 communities nationwide.
  • Broadband reached 91.2%; Smartphone base grew by 8.3m.
  • Launched the Help Children Be Children (HCBC) programme to raise awareness about child online safety.

Doing it Right

  • Reputation Index score of 80.2%, exceeding our 75% target.
  • Rated 3.7/4.0 (Excellent) on the Risk Insights ESG GPS Sustainability Rating System.
  • No incidents of discrimination or harassment were recorded, while 833 employees completed ethics training during the year.
  • 46 whistleblowing reports were received, including 21 via the Tip-offs Anonymous (TOA) platform.