Are your profile details inaccurate on myMTN NG App? Not a problem. Follow these steps to resolve this in no time!
- Ensure your app is to up to date: The older version of the app is no longer in use and not updated. Kindly go to your App or Play Store to update myMTN NG app to the latest version.
- Use your phone’s mobile data: If the issue is not resolved after updating to the latest version, consider using the mobile data of the phone number you’re logging into the app with. This is because the app picks the information from the SIM card set as default for the data network.
- Contact Customer Support: If the problem persists, submit a complaint via the ‘Contact Us’ tab within myMTN NG App or call 300. A customer care representative is on standby to resolve this and any other MTN-related issues.