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Eset

What is ESET from MTN? What is ESET from MTN?

A. ESET from MTN is a multi-layered cybersecurity solution that protects your business’ devices, data, servers and networks from malware, ransomware, phishing and unauthorized access — delivered in partnership with ESET, a global cybersecurity leader.

Who is ESET designed for? Who is ESET designed for?

A. ESET is designed for businesses of every size — from nano and SoHo businesses needing to protect 2–5 personal or business devices, to growing SMEs needing to secure 10–25 devices including file servers.

What's the difference between ESET Internet Security and ESET Protect Entry + Server? What's the difference between ESET Internet Security and ESET Protect Entry + Server?

A. ESET Internet Security (2–5 devices) is ideal for individuals, nano businesses and SoHo setups. ESET Protect Entry + Server Security (10–25 devices) is designed for growing SMEs and includes file server protection plus centralized remote management — ideal for businesses where device users don’t have administrative rights.

How much does ESET cost? How much does ESET cost?

A. ESET Internet Security starts from ₦3,700/month for 2 devices. ESET Protect Entry + Server starts from ₦62,850/month for 10 devices. Discounted 6-month and annual plans are available .

How do I subscribe to ESET? How do I subscribe to ESET?

A. Simply dial *49001*150# on your MTN line, visit shop.mtn.ng, or send ESM1–ESM24 to 131.

How do I pay for ESET? How do I pay for ESET?

A. ESET subscriptions are paid conveniently via your MTN airtime balance — no separate payment method required.

How do I activate ESET after subscribing? How do I activate ESET after subscribing?

A. After payment, you’ll receive an SMS with a download link for the ESET app (available on Windows, Mac and Android), followed by a second SMS with your unique license key. Simply input the license key in the app to activate protection.

Can I use one license key on multiple devices? Can I use one license key on multiple devices?

A. Your license key activates protection only on the number of devices included in your chosen plan. If you need to protect more devices, simply upgrade to a higher device-count plan.

What is 'Buy for Others'? What is 'Buy for Others'?

A. Buy for Others lets you purchase ESET protection on behalf of someone else — your staff, family members or business partners — directly from your MTN line, helping you extend digital protection to the people and businesses you care about.

Can I change my plan after subscribing? Can I change my plan after subscribing?

A. Yes. You can upgrade to a higher device-count plan or switch your subscription period (monthly, 6-month or annual) at any time by dialling *49001*150#.

What kind of support is available if I have an issue? What kind of support is available if I have an issue?

A. MTN Business has a dedicated support team for ESET-related issues. Reach out via your Sales Agent or digital channel support, and your issue will be reviewed and escalated as needed, with resolution typically within 24 hours.

Does ESET require additional hardware or infrastructure? Does ESET require additional hardware or infrastructure?

A. No. ESET is delivered entirely via the cloud — there’s no need for extra infrastructure. Simply subscribe, download the app, and activate your license key.