Welcome Back Offer is an offer that rewards customers that spent at least 60 days on the MTN network and have not performed any chargeable activity in the last 15 days or more with the following:

  • A recharge voice and data bonus at twelve times the recharge value
  • Access to purchase special discounted data bundles

Furthermore, customers who have spent at least 60 days on the MTN network and have not performed any chargeable data activity in the last 60 days or more will also be able to purchase special discounted data bundles.

Welcome back Offer Benefits

Eligible customers will be able to enjoy the following benefits:

If you recharge between N50 to N1500 using code *161*<PIN>#, you will get 12 times the recharge value plus data bonus.

How to Enjoy the Welcome back Offer

Eligible customers can enjoy Welcome Back Offer via the following channels:

  • Recharge using code *161*<PIN>#:
  • USSD: Dial *312*65#

Frequently Asked Questions

Who is eligible for the Welcome Back Offer?Who is eligible for the Welcome Back Offer?

A. The following group of customers are eligible:

  • Customers who have not performed ANY revenue generating activity on the network for 15 days and above and have spent more than 60 days on the MTN network are targeted for the Welcome Back Offer.
  • Customers who have done a revenue-generating activity within the last 15 days, but have not used data for 60 days and above and have spent more than 60 days on the MTN network are targeted for the Welcome Back Data Offer.
What benefits will I enjoy from the Welcome Back Offer?What benefits will I enjoy from the Welcome Back Offer?

A. If you recharge between N50 to N1500 using code *161*<PIN>#, you will get 12 times your recharge plus data bonus.

For example, if you load a N200 physical recharge pin using *161*PIN#, you would get N1800 to call all local networks and N600 for data.

I’m not an eligible customer, can I still enjoy the Welcome Back Offer if I recharge with *161*Pin#?I’m not an eligible customer, can I still enjoy the Welcome Back Offer if I recharge with *161*Pin#?

A. No, if you are not an eligible customer, you will not receive the Welcome Back Offer even when you dial *161*PIN# but you will still get the face value of your recharge.

Will I be notified when I recharge via *310*PIN#?Will I be notified when I recharge via *310*PIN#?

A. When eligible Welcome Back Offer customers recharge via *310*PIN#, customer will receive the below message notification:

“Yello! Get 12 times value for the next 90days! Dial *161*pin# when recharging from N50 to N1,500. Recharge N100 and get N900 for calls plus N300 for data”

What type of recharge is permitted?What type of recharge is permitted?

A. Only Logical and Physical cards from N50 – N1500 can be used to enjoy the offer.

If I recharge with more than N1500 or less than N50, will I receive the Welcome Back Offer?If I recharge with more than N1500 or less than N50, will I receive the Welcome Back Offer?

If you recharge with more than N1500 or less than N50, you will not get the Welcome Back Offer. You must recharge from N50 – N1000 to receive the Welcome Back Offer

I just recharged using *161*PIN#. How do I check my account balance?I just recharged using *161*PIN#. How do I check my account balance?

When you recharge using *161*PIN#, you can check your account balance by dialing *151#.

For how long can I enjoy the Welcome Back Offer?For how long can I enjoy the Welcome Back Offer?

A. When you recharge with N100 and below, the Welcome Back Offer is valid for 14 days but a recharge over N100 is valid for 30 days.

Recharge Amount (NGN) Airtime (NGN) Data (NGN) Total Value (NGN) Validity
N50 450 150 600 14 Days
N75 675 225 900 14 Days
N100 900 300 1,200 14 Days
N200 1,800 600 2,400 30 Days
N400 2,700 900 3,600 30 Days
N500 4,500 1,500 6,000 30 Days
N750 6,750 2,250 9,000 30 Days
N1000 9,000 3,000 12,000 30 Days
N1500 13,500 4,500 18,000 30 Days
Will I be able to make international calls with the Welcome Back Recharge Voice Bonus?Will I be able to make international calls with the Welcome Back Recharge Voice Bonus?

A. No, the Welcome Back Voice Bonus is only for national calls.

What is the SMS charge rate from the Welcome Back bonus?What is the SMS charge rate from the Welcome Back bonus?

A. SMS charge is N4.10/SMS

Will I be able to Roam with the Welcome Back recharge Bonus or the Welcome Back Data Bonus?Will I be able to Roam with the Welcome Back recharge Bonus or the Welcome Back Data Bonus?

A. No, you will not be able to Roam with the Welcome Back Recharge Bonus or with the Welcome Back Data Bonus.

Will I be able to buy Value-Added-Service subscriptions with the Welcome Back Recharge Voice Bonus?Will I be able to buy Value-Added-Service subscriptions with the Welcome Back Recharge Voice Bonus?

A. No, the Welcome Back Recharge Voice Bonus cannot be used for Value-Added-Service subscriptions

Will I be able to use SHARE and SELL with the Welcome Back Recharge Voice Bonus?Will I be able to use SHARE and SELL with the Welcome Back Recharge Voice Bonus?

A. No, you will not be able to use SHARE and SELL from the Welcome Back Recharge Voice Bonus

What are the benefits of the Welcome Back Data Offer?What are the benefits of the Welcome Back Data Offer?

A. If you are eligible for the Welcome Back Data Offer, you can buy the discounted data bundles by dialing *312*65# or sending an SMS to 312 with any of the WBD bundles below:

SMS to 312 Data Plan
WBD1 3- Days
WBD2 Weekly
WBD3 Bi-Weekly
WBD4 Monthly
Will I be able to use the Data Gifting feature with the Welcome Back Recharge Data Bonus?Will I be able to use the Data Gifting feature with the Welcome Back Recharge Data Bonus?

A. No, you will not be able to use the Data Gifting feature with the Welcome Back Recharge Data Bonus

Will the Welcome Back Recharge Data Bonus carry over any unused data and does it have a grace period?Will the Welcome Back Recharge Data Bonus carry over any unused data and does it have a grace period?

A. No, the Welcome Back Recharge Data is a bonus so it will not carry over nor will it have a grace period.

Between the Welcome Back Recharge Data Bonus and the Welcome Back Special Data Bundle, which depletes first?Between the Welcome Back Recharge Data Bonus and the Welcome Back Special Data Bundle, which depletes first?

A. The Welcome Back Recharge Data Bonus will deplete first because it is a data bonus

Will I be able to gift data from the Welcome Back Special Data Bundle?Will I be able to gift data from the Welcome Back Special Data Bundle?

A. No, you will not be able to gift data from the Welcome Back Data Bundle

SUMMARY OF THE WINBACK DATA BUNDLESUMMARY OF THE WINBACK DATA BUNDLE
SMS to 312 Data Plan Cost Grace Period Validity
WBD1 3- Days N100 1 Day 3 Days
WBD2 Weekly N200 3 Days 7 Days
WBD3 Bi-Weekly N500 3 Days 14 Days
WBD4 Monthly N1000 7 Days 30 Days