MTN Voice over LTE (VoLTE) service

MTN VoLTE enables you make ultra-clear voice calls over the 4G network, providing clear voice quality and reduced background noise. MTN VoLTE also allows you use mobile data at 4G speed while making calls, so you can browse or stream without interruptions during calls.

To use this service, you need a 4G SIM, a 4G VoLTE-capable smartphone, and must be in an area with 4G coverage. Both caller and receiver must have compatible devices on the MTN network, and eligible customers must restart their devices to complete the setup.

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Step 1: Open Settings

Navigate to your iPhone’s home screen and tap the “Settings” icon.

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Step 2: Tap Mobile Data

In the Settings menu, tap the “Mobile Data” option.

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Step 3: Tap Mobile Data Options

Inside the Mobile Data menu, tap “Mobile Data Options.”

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Step 4: Enable VoLTE

In the Mobile Data Options menu, find “VoLTE” toggle and switch it on to enable VoLTE on your device.

Congratulations Image You did it!

Congratulations! VoLTE is now enabled.

You’ve successfully enabled Voice over LTE (VoLTE) on your iPhone. Enjoy clear and high-quality voice calls!

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Step 1: Open Settings

Navigate to your iPhone's home screen and tap the "Settings" icon.

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Step 2: Go to General

In the Settings menu, scroll down and tap the "General" option.

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Step 3: Tap on Software Update

Inside the General settings, tap on "Software Update."

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Step 4: Download and Install the Update

If an update is available, tap "Download and Install."

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Step 5: Accept Terms and Conditions

Once the update is downloaded, read and accept the Terms and Conditions to proceed with the installation.

Congratulations Image You did it!

Step 6: Restart and Complete the Update

Your iPhone will restart to apply the update. Follow any on-screen prompts to complete the setup. Your iPhone is now updated!

Frequently Asked Questions

What is VoLTE?What is VoLTE?

A. VoLTE stands for Voice Over LTE while LTE is Long Term Evolution which is basically the fourth-generation global wireless communication standard network that delivers the fastest mobile Internet experience.

With MTN VoLTE service capability, you can make clear voice calls with reduced background noise that makes even the furthest of persons sound right next to you.

What are the benefits of VoLTE?What are the benefits of VoLTE?

A. With VoLTE, you will enjoy very clear voice calls and shorter call set-up time. In addition, you will also be able to with reduced background noise – while also being able to use mobile data at 4G speed even during phone calls.

What is required to make a VoLTE call?What is required to make a VoLTE call?

A. You will need the following:

  • A 4G SIM and a 4G smartphone.
  • Be in an area where 4G Network is available
  • All customers with eligible devices + SIM must restart their devices to complete the provisioning process for the MTN VoLTE service.

Note that for now, VoLTE service is only available to some devices. See the questions below for the list of eligible devices.

Who is eligible for the VoLTE service?Who is eligible for the VoLTE service?

A. All MTN subscribers with VoLTE compatible smartphones listed above.

What do I need to do to enjoy the VoLTE service?What do I need to do to enjoy the VoLTE service?

A. If you have a compatible device, you will need to do the following:

  • Update your device to the latest OS version
  • Enable β€œVoLTE” or β€œ4G’ calling settings on your phone.
  • Restart your phone to complete the provisioning process
  • For Apple, update to the latest iOS 15.5, restart, and turn on VoLTE on