TruTalk

MTN TruTalk is a prepaid tariff that allows you enjoy a FLAT rate of 11.26kobo/sec for calls ACROSS ALL local Networks in Nigeria after paying a daily access fee of ₦10.

All MTN Prepaid customers can migrate to the MTN TruTalk tariff plan.

Benefits of MTN TruTalk

  • A flat rate of 11.26kobo/sec for calls ACROSS ALL local Networks in Nigeria after paying a daily access fee of ₦10.
  • FREE migration EVERY time you migrate to MTN TruTalk.
  • Access to all MTN products & services.

Migrate to MTN TruTalk

You can migrate to MTN TruTalk via the following channels:

  • Text ‘TT’ to 131
  • Dial *400# or dial *123*2*6#
  • myMTN App: Login to myMTN App, select ‘Other Plans’ and select ‘TruTalk’.
  • myMTN Web:
  1. Logon to https://mymtn.com.ng
  2. Enter your phone number.
  3. Enter OTP and select ‘Proceed’.
  4. On the top right corner of the home page, click your name.
  5. Select My Plan.
  6. Select Other Plans.
  7. Select MTN TruTalk.

Q. What is MTN TruTalk?

A. MTN TruTalk is a prepaid tariff allows you enjoy FLAT rate of 11.26kobo/sec for calls ACROSS ALL local Networks in Nigeria after paying a daily access fee of ₦10.


Q. Who can subscribe to MTN TruTalk?

A. All MTN Prepaid customers can migrate to MTN TruTalk tariff plan.


Q. Why should I migrate to MTNTruTalk?

A. You will enjoy these benefits when you are on MTN TruTalk:

  • Flat rate of 11.26kobo/sec for calls ACROSS ALL local Networks in Nigeria after paying a daily access fee of ₦10.
  • FREE migration EVERY time you migrate to MTN TruTalk.
  • Access to all MTN products & services.

Q. How do I migrate to MTN TruTalk?

A. You can migrate to MTN TruTalk via the following channels:

  • Text ‘TT’ to 131.
  • Dial *400# or Dial *123*2*6#
  • myMTN App: Login to myMTN App, select ‘Other Plans’ and select ‘TruTalk’.
  • myMTN Web:
    • Logon to https://mymtn.com.ng
    • Enter your phone number.
    • Enter OTP and select ‘Proceed’.
    • On the top right corner of the home page, click your name.
    • Select My Plan.
    • Select Other Plans.
    • Select MTN TruTalk.

Q. How much will I be charged for migrating to MTN TruTalk?

A. Migration into TruTalk is FREE at any time. i.e. you will NOT be charged for migrating into TruTalk even if you migrate into TruTalk multiple times in a day but you will be charged for multiple migrations into other prepaid tariff plans after your first free migration in a month.


Q. Will I be charged the daily fee as soon as I migrate to MTN TruTalk?

A. No, you will NOT be charged the daily access fee as soon as you migrate into MTN TruTalk. You will be charged the ₦10 access fee upon your first call in a day after migrating to TruTalk


Q. What do I need to do to enjoy discounted calls?

A. To enjoy discounted rates on ALL local Networks in Nigeria, Text ‘TT’ to 131 or dial *400# or dial *123*2*6# and migrate to MTN TruTalk tariff plan.

Initiate a call with sufficient airtime balance (e.g. ₦24) that will cover for the access fee, Once the access fee has been deducted, your calls to all local Networks in Nigeria will be charged at 11.26kobo/sec.

Example:

When you have more than ₦10 on your main account and you make a 50secs chargeable call (off-net and on-net) you will be charged a total of ₦15.63k

i.e. ₦10 daily access fee + ₦5.63k (11.26k/sec x 50secs) = ₦15.63k then your new balance will be (₦24 – ₦15.63k) = ₦8.37k.


Q. How much will I be charged for calls to all local Networks in Nigeria if I do not have enough airtime to pay for the service fee?

A. Your calls to all local Networks in Nigeria will be charged at 15k/sec on the call rate.


Q. How much will I be charged for calls to all local Networks in Nigeria if I have just ₦10 in my main account after migrating to TruTalk plan?

A. Your calls to all local Networks in Nigeria will be charged at 15k/sec.


Q. What happens to my call rate if I decide to migrate to another prepaid plan after paying the daily fee?

A. Your calls will be charged based on the call rate of that tariff plan.


Q. Will I be charged another daily access fee If I migrate into another plan and then migrates back into MTN TruTalk after paying my access fee of ₦10 in a day?

A. After paying the daily access fee for the day, your calls will still be charged at 11.26k/sec whenever you migrate back into MTN TruTalk on the same day.


Q. Will I enjoy the flat rate of 11.26kobo/sec on both national voice calls and International calls?

A. No, you will only enjoy the flat rate on MTN-to-MTN calls and MTN2Other national networks calls. Your international calls will be charged at the standard international calling rate.


Q. If I don’t make any call on a particular day, will I still pay the daily access fee?

A. No, you will only pay the daily access fee whenever you make a chargeable national call.


Q. Will I pay the daily access fee when I send my first SMS of the day?

A. No, you will not pay the daily access fee when you send SMS or carry out any other activity. You will only pay the daily access fee when you make your first national (chargeable) call.


Q. Will I pay the daily access fee when I make a toll-free call like IVR?

A. No, you will only pay the daily access fee when you make a chargeable national call in a day.


Q. Will I be able to pay for the daily access fee from my bonus account?

A. No, you will NOT be able to pay for the daily access fee from your bonus account.


Q. Will I be able to enjoy Awuf4U offer on MTN TruTalk?

A. Yes, you will enjoy the Awuf4U offer when you recharge with the Awuf4U option.


Q. Will I be able to transfer airtime using Share N’ Sell from MTN TruTalk?

A. Yes, you will be able to send and receive airtime using Share n’ Sell.


Q. Will I be able to enjoy all MTN Products & Services while on MTN TruTalk plan?

A. Yes, you will be able to enjoy all MTN Products & Services while on MTN TruTalk plan.


Q. I just bought a new line and migrated from YafunYafun to Trutalk BUT I was charged from my FREE Bonus account for Call, SMS & Data. What does this mean?

A. Yes, you will now receive N1000 SIM Activation bonus on your new number after you register and activate the number.


Q. When will I be able to use the N1000 SIM Activation bonus on my new number?

A. You will be able to use the N1000 SIM Activation bonus on your new number once you perform a chargeable activity from your main account (Calls, SMS, data activities SMS, bundle activation etc.)


Q. What activities can I perform with the N1000 SIM Activation bonus?

A. You will be able to perform National calls, SMS and data from the N1000 SIM Activation bonus as follows:

  • N800 for National Voice calls & SMS.
  • N200 for ALL data activities.

Q. How long will I be able to use the N1000 SIM Activation bonus?

A. The N1000 SIM Activation bonus will be valid for 7 days from the date of SIM activation BUT unused bonus will be cleared after 7days.


Q. How many times can I get the N1000 SIM Activation bonus?

A. You will receive the N1000 SIM Activation bonus ONCE after buying and registering a new MTN line.


Q. If I migrate to another tariff plan with my N1000 SIM Activation bonus, will I still be able to use it?

A. Yes, you will still be able to use the N1000 SIM Activation bonus when you migrate to another tariff plan so long as the bonus has not expired. However, you will not be able to use the SIM Activation if you migrate to XtraSpecial plan or XtraValue plan


Q. How much will I be charged when using the N1000 SIM Activation bonus?

Activity Rate
Local Calls N45/min
Local SMS N4/SMS
Local Data N1/MB

 

Q. Will I be able to enjoy all MTN Products & Services while on MTN TruTalk plan?

A. Yes, you will be able to enjoy all MTN Products & Services while on MTN TruTalk plan.


Q. What should I do to get the 10% airtime bonus on recharge?

A. You can get the 10% airtime Bonus on recharge when you recharge via the eligible recharge channels listed below:

  1. MTNOnDemand (*904#)
    • Bank Account option
    • Debit Card option
  2. myMTN app
    • Bank Account option
    • Debit Card option
    • TopUp Card option.

Q. How long will I be able to use the 10% Airtime bonus on recharge?

A. The 10% Airtime bonus on recharge will be valid for 7 days BUT unused bonus will be cleared after 7days.


Q. Will I be able to share my 10% airtime bonus on recharge?

A. No. 10% Airtime bonus on recharge can’t be shared/transferred to another line.


Q. Will I get 10% Airtime bonus on recharge when I receive or send airtime via Share n Sell?

A. No. You will not get the 10% Airtime bonus on recharge when you receive or send airtime via Share n Sell.


Q. What activities can I perform with the 10% Airtime bonus on recharge?

A. You will be able to make local calls, send SMS and browse any website or app with the 10% Airtime bonus on recharge.


Q. How much will I be charged when using the 10% Airtime bonus on recharge?

A. The table below contains the rate you will be charged from the 10% Airtime bonus on recharge

10% Airtime Bonus on Recharge
Local Calls 40k/sec (N24/min)
Local SMS N4/SMS
Local Data N15/MB

Q. When will I be able to use the 10% Airtime bonus on recharge?

A. You will be able to use the 10% Airtime bonus on recharge at any time of the day.


Q. If I have airtime on my Trutalk main account and I also have the 10% Airtime bonus on recharge, which account will be charged when I make calls.?

A. Your 10% Airtime bonus on recharge will be charged first until it is exhausted and subsequent charges will be from your main account or any available voice bonus.


Q. How many times can I get the 10% Airtime bonus on recharge?

A. You will receive the 10% Airtime bonus on recharge for every recharge you make via the eligible channels.


Q. If I migrate to another tariff plan with my 10% Airtime bonus on recharge, will I still be able to use it?

A. Yes, you will still be able to use the 10% Airtime bonus on recharge when you migrate to another tariff plan so long as the bonus has not expired


MTN TruTalk Rates

Summary of MTN TruTalk
Migration
  • Dial *400#
  • Dial *123*2*6#
  • Text TT to 131
Voice Rates Daily Access Fee

  • ₦10 on first chargeable national call of the day
Calls to MTN Numbers and other network number (after paying daily access fee)

  • 11.26kobo per second
Calls to MTN Numbers and other network number (without paying the daily access fee)

  • 15kobo per second
SMS rates ₦4.00 to all networks in Nigeria.

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