A. MTN TruTalk is a prepaid tariff allows you enjoy FLAT rate of 12kobo/sec for calls ACROSS ALL local Networks in Nigeria after paying a daily access fee of ₦10.

A. All MTN Prepaid customers can migrate to MTN TruTalk tariff plan.

A. You will enjoy these benefits when you are on MTN TruTalk:

• Flat rate of 12kobo/sec for calls ACROSS ALL local Networks in Nigeria after paying a daily access fee of ₦10.
• The first migration into the TruTalk plan in a month will be free of charge but subsequent migrations within the same month into the TruTalk plan will attract a migration fee of N102.
• Access to all MTN products & services.

A. You can migrate to MTN TruTalk via the following channels:

– Text ‘TT’ to 312.

– Dial *400# or Dial *123*2*6#

– MTN ChatBot (Zigi):

• Login to ChatBot (Zigi).
• Select ‘Start a new conversation’.
• Enter your phone number.
• Enter the OTP.
• Select ‘Services’.
• Select ‘Tariff plan’.
• Select ‘Personal’.
• Select ‘Trutalk’.
• Confirm the migration to Trutalk.

– myMTN NG app:

• Login to myMTN NG app.
• Select the tariff name under the bell icon on the top right corner of the landing page.
• On the ‘Migrate plans’ page, click the ‘Change plan’ button.
• Scroll down to select ‘Trutalk’.

– myMTN Web:

• Logon to https://mymtn.com.ng
• Enter your phone number.
• Enter OTP and select ‘Proceed’.
• On the top right corner of the home page, click your name.
• Select My Plan.
• Select Other Plans.
• Select MTN Trutalk.

A. The first migration into the TruTalk plan in a month will be free of charge but subsequent migrations within the same month into the TruTalk plan will attract a migration fee of N102.

A. No, you will NOT be charged the daily access fee as soon as you migrate into MTN TruTalk. You will be charged the ₦10 access fee upon your first call in a day after migrating to TruTalk

A. To enjoy discounted rates on ALL local Networks in Nigeria, Text ‘TT’ to 312 or dial *400# or dial *123*2*6# and migrate to MTN TruTalk tariff plan.

Initiate a call with sufficient airtime balance (e.g. ₦24) that will cover for the access fee, Once the access fee has been deducted, your calls to all local Networks in Nigeria will be charged at 12k/sec.

Example:

Customer having ₦24 (i.e. more than ₦10) on their main account then makes a 50secs chargeable call (off-net and on-net). They will be charged a total of ₦16.00k i.e.:

₦10 daily access fee + ₦5.63k (12k/sec x 50secs) = ₦16.00k.

The new balance will be (₦24 – ₦16.00k) = ₦8.00k.

A. Your calls to all local Networks in Nigeria will be charged at 15k/sec on the call rate.

A. Your calls to all local Networks in Nigeria will be charged at 15k/sec.

A. Your calls will be charged based on the call rate of that tariff plan.

A. After paying the daily access fee for the day, your calls will still be charged at 12k/sec whenever you migrate back into MTN TruTalk on the same day.

A. No, you will only enjoy the flat rate on MTN-to-MTN calls and MTN to other national networks calls. Your international calls will be charged at the standard international calling rate.

A. No, you will only pay the daily access fee whenever you make a chargeable national call.

A. No, you will not pay the daily access fee when you send SMS or carry out any other activity. You will only pay the daily access fee when you make your first national (chargeable) call.

A. No, you will only pay the daily access fee when you make a chargeable national call in a day.

A. No, you will NOT be able to pay for the daily access fee from your bonus account.

A. Yes, you will enjoy the Awuf4U offer when you recharge with the Awuf4U option.

A. Yes, you will be able to send and receive airtime using MTN Share.

A. Yes, you will be able to enjoy all MTN Products & Services while on MTN TruTalk plan.

A. Yes, you will now receive N1000 SIM Activation bonus on your new number after you register and activate the number.

A. You will be able to use the N1000 SIM Activation bonus on your new number once you perform a chargeable activity from your main account (Calls, SMS, data activities SMS, bundle activation etc.)

A. You will be able to perform National calls, SMS and data from the N1000 SIM Activation bonus as follows:

• N800 for National Voice calls & SMS.
• N200 for ALL data activities.

A. The N1000 SIM Activation bonus will be valid for 7 days from the date of SIM activation BUT unused bonus will be cleared after 7days.

A. You will receive the N1000 SIM Activation bonus ONCE after buying and registering a new MTN line.

A. Yes, you will still be able to use the N1000 SIM Activation bonus when you migrate to another tariff plan so long as the bonus has not expired. However, you will not be able to use the SIM Activation if you migrate to XtraSpecial plan or XtraValue plan

A. Yes, you will be able to enjoy all MTN Products & Services while on MTN TruTalk plan.

A. You can get the 15% airtime Bonus on recharge when you recharge via the eligible recharge channels listed below:

– MTN OnDemand (*904#)

• Bank Account option
• Debit Card option

– myMTN app

• Airtime recharge option.
• Voucher recharge option.

A. The 15% Airtime bonus on recharge will be valid for 7 days BUT unused bonus will be cleared after 7days.

A. No. 15% Airtime bonus on recharge can’t be shared/transferred to another line.

A. No. You will not get the 15% Airtime bonus on recharge when you receive or send airtime via MTN Share.

A. You will be able to make local calls, send SMS and browse any website or app with the 15% Airtime bonus on recharge.

A. The table below contains the rate you will be charged from the 15% Airtime bonus on recharge

A. You will be able to use the 15% Airtime bonus on recharge at any time of the day.

A. Your 15% Airtime bonus on recharge will be charged first until it is exhausted and subsequent charges will be from your main account or any available voice bonus.

A. You will receive the 15% Airtime bonus on recharge for every recharge you make via the eligible channels.

A. Yes, you will still be able to use the 15% Airtime bonus on recharge when you migrate to another tariff plan so long as the bonus has not expired