A. MTN TruTalk is a prepaid tariff allows you enjoy FLAT rate of 14kobo/sec for calls ACROSS ALL local Networks in Nigeria after paying a daily access fee of ₦10.

A. All MTN Prepaid customers can migrate to MTN TruTalk tariff plan.

A. You will enjoy these benefits when you are on MTN TruTalk:

• Flat rate of 14kobo/sec for calls ACROSS ALL local Networks in Nigeria after paying a daily access fee of ₦10.
• The first migration into the TruTalk plan in a month will be free of charge but subsequent migrations within 30 days into the TruTalk plan will attract a migration fee of N102.
• Access to all MTN products & services.

A. You can migrate to MTN TruTalk via the following channels:

– Text ‘TT’ to 312.

– Dial *400# or Dial *123*2*6#

– MTN ChatBot (Zigi):

• Login to ChatBot (Zigi).
• Select ‘Start a new conversation’.
• Enter your phone number.
• Enter the OTP.
• Select ‘Services’.
• Select ‘Tariff plan’.
• Select ‘Personal’.
• Select ‘Trutalk’.
• Confirm the migration to Trutalk.

– myMTN NG app:

• Login to myMTN NG app.
• Select the tariff name under the bell icon on the top right corner of the landing page.
• On the ‘Migrate plans’ page, click the ‘Change plan’ button.
• Scroll down to select ‘Trutalk’.

– myMTN Web:

• Logon to https://mymtn.com.ng
• Enter your phone number.
• Enter OTP and select ‘Proceed’.
• On the top right corner of the home page, click your name.
• Select My Plan.
• Select Other Plans.
• Select MTN Trutalk.

A. The first migration into the TruTalk plan in a month will be free of charge but subsequent migrations within 30days into the TruTalk plan will attract a migration fee of N102.

A. No, you will NOT be charged the daily access fee as soon as you migrate into MTN TruTalk. You will be charged the ₦10 access fee upon your first call in a day after migrating to TruTalk

A. To enjoy discounted rates on ALL local Networks in Nigeria, Text ‘TT’ to 312 or dial *400# or dial *123*2*6# and migrate to MTN TruTalk tariff plan.

Initiate a call with sufficient airtime balance (e.g. ₦24) that will cover for the access fee, Once the access fee has been deducted, your calls to all local Networks in Nigeria will be charged at 14k/sec.

Example:

Customer having ₦24 (i.e. more than ₦10) on their main account then makes a 50secs chargeable call (off-net and on-net). They will be charged a total of ₦17.00k i.e.
₦10 daily access fee + ₦7 (14k/sec x 50secs) = ₦17.00k.
The new balance will be (₦24 – ₦17.00k) = ₦7.00k.

A. Your calls to all local Networks in Nigeria will be charged at 15k/sec on the call rate.

A. Your calls to all local Networks in Nigeria will be charged at 15k/sec.

A. Your calls will be charged based on the call rate of that tariff plan.

A. After paying the daily access fee for the day, your calls will still be charged at 14k/sec whenever you migrate back into MTN TruTalk on the same day.

A. No, you will only enjoy the flat rate on MTN-to-MTN calls and MTN to other national networks calls. Your international calls will be charged at the standard international calling rate.

A. No, you will only pay the daily access fee whenever you make a chargeable national call.

A. No, you will not pay the daily access fee when you send SMS or carry out any other activity. You will only pay the daily access fee when you make your first national (chargeable) call.

A. No, you will only pay the daily access fee when you make a chargeable national call in a day.

A. No, you will NOT be able to pay for the daily access fee from your bonus account.

A. Yes, you will enjoy the Awuf4U offer when you recharge with the Awuf4U option.

A. Yes, you will be able to send and receive airtime using MTN Share.

A. Yes, you will be able to enjoy all MTN Products & Services while on MTN TruTalk plan.

A. Yes, you will now receive N1000 SIM Activation bonus on your new number after you register and activate the number.

A. You will be able to use the N1000 SIM Activation bonus on your new number once you perform a chargeable activity from your main account (Calls, SMS, data activities SMS, bundle activation etc.)

A. You will be able to perform National calls, SMS and data from the N1000 SIM Activation bonus as follows:

• N800 for National Voice calls & SMS.
• N200 for ALL data activities.

A. The N1000 SIM Activation bonus will be valid for 7 days from the date of SIM activation BUT unused bonus will be cleared after 7days.

A. You will receive the N1000 SIM Activation bonus ONCE after buying and registering a new MTN line.

A. Yes, you will still be able to use the N1000 SIM Activation bonus when you migrate to another tariff plan so long as the bonus has not expired. However, you will not be able to use the SIM Activation if you migrate to XtraSpecial plan or XtraValue plan

A. Yes, you will be able to enjoy all MTN Products & Services while on MTN TruTalk plan.

A. This is a recharge offer that gives customer 50% bonus on all recharges made via eligible virtual recharge channels. The 50% bonus is split into two –
• 30% airtime bonus.
• 20% data bonus on recharge below N10,000. However, customers who recharge above N10,000 will ONLY get a flat amount of N2000 for data activities.

A. All MTN Prepaid and Postpaid customers can enjoy the Virtual recharge bonus.

A. You can get the 50% virtual recharge bonus when you recharge via the eligible recharge channels listed below:
1. MTN OnDemand (*904#)

• Bank Account option
• Debit Card option

2. myMTN NG app.

• Airtime recharge option ONLY.

3. MoMo

A. The 50% virtual recharge bonus will be valid for 7 days BUT unused bonus will be cleared after 7days.

A. No. The 50% virtual recharge bonus can’t be shared/transferred to another line.

A. When you make calls, your 30% airtime bonus on virtual recharge will be charged first until it is exhausted after which call charges will now be from your main balance or any other balance on your line.

Note: Pulse gets charged from their main account for the first 90 seconds call of the day after which subsequent minutes will be charged from their 30% airtime bonus on virtual recharge or other balances, while other plans like Betatalk and YafunYafun get charged from their main account for the first and fifth minute call of the day after which subsequent minutes will be charged from their 30% airtime bonus on virtual recharge or other balances.

A. No. You will not get the 50% virtual recharge bonus when you receive or send airtime via MTN Share.

A. You will be able to make local calls, send SMS and browse any website or app with the 30% airtime bonus and browse with the 20% data bonus on virtual recharge.

A. The table below contains the rate you will be charged from the 50% virtual recharge bonus.

A. You will be able to use the 50% virtual recharge bonus at any time of the day.

A. You will receive the 50% virtual recharge bonus for every recharge you make via the eligible channels.

A. Yes, you will still be able to use the 50% virtual recharge bonus when you migrate to another tariff plan as long the bonus has not expired.