Voice

YafunYafun

What is MTN YafunYafun? What is MTN YafunYafun?

A. MTN YafunYafun is a special tariff plan that rewards New MTN customers with lots of benefits after registering and activating a new SIM.

What are the benefits that I will enjoy after activating a new SIM? What are the benefits that I will enjoy after activating a new SIM?

A. Once you buy, register and activate a new number, you will be able to enjoy the following benefits on the plan:

  • 700% bonus on EVERY recharge of N100 and above: 350% of the bonus will be used for National Voice alls ONLY while 350% of the bonus will be used for Data activities.
  • N1000 SIM Activation bonus: N800 for National calls/SMS and N200 for ALL Data activities
  • 100% Data Bonus on SELECT Data activations.
  • Plus other exciting offers.
How long will I enjoy these benefits?  How long will I enjoy these benefits?

A. You will enjoy these benefits as follows:

  • N1000 SIM Activation bonus for 7 days.
  • 700% bonus on airtime recharge for 6months
  • 100% data bonus on SELECT data bundles for 1 month on YafunYafun plan.
What do I need to do to be on MTN YafunYafun? What do I need to do to be on MTN YafunYafun?

A. To be on MTN YafunYafun do the following:

  • Simply buy a new SIM, register and activate it and then select MTN YafunYafun tariff plan from the USSD Menu that will be displayed.
  • However, if you fail to choose a tariff plan, you will be migrated to YafunYafun plan by default.
How do I receive the 700% bonus on recharge? How do I receive the 700% bonus on recharge?

A. Just recharge by dialling *311*the recharge PIN#. After recharging, you will receive 700% bonus on that recharge. However, 350% of the bonus will be used for Voice calls ONLY to all networks in Nigeria and the 350% will be used for Data activities.

Apart from the 700% bonus on recharge, what else will I get? Apart from the 700% bonus on recharge, what else will I get?

A. You will enjoy the following;

  • N1000 SIM Activation bonus (N800 for voice calls & SMS & N200 for ALL data activities)
  • 100% Data Bonus on SELECT data bundle activations and data bundle auto-renewals.
For how long will I enjoy the 700% bonus on recharge and 100% Data Bonus?  For how long will I enjoy the 700% bonus on recharge and 100% Data Bonus?

. You will be able to enjoy the 100% Data Bonus for 3 months ONLY while you will enjoy the 700% bonus on ALL your recharges for 6 months.

NOTE: The 3 months validity on 100% Data Bonus starts counting as soon as the customer is on MTN YafunYafun plan.

I just made 10 minutes call with sufficient airtime in my main account and YafunYafun bonus account, but I noticed that my 1st and 5th minute calls were charged from my main account instead of my bonus account. Is this correct? I just made 10 minutes call with sufficient airtime in my main account and YafunYafun bonus account, but I noticed that my 1st and 5th minute calls were charged from my main account instead of my bonus account. Is this correct?

A. Yes, your first 1st and 5th minute call in a day will now be charged from your main account, after which subsequent charges will occur from your YafunYafun bonus account or other bonus accounts

After the 1st and 5th minute national call has been charged from your main account, subsequent calls after 1st and 5th minute calls respectively, SMS or data activities will then be charged from your N1000 SIM Activation bonus account (N800 for voice calls & SMS & N200 for data activities) before charging your 700% YafunYafun bonus or any other bonus.

Will my 1st and 5th minute call be charged from main account every day? Will my 1st and 5th minute call be charged from main account every day?

A. Yes, your 1st and 5th minute call will be charged from your main account on a daily basis. The charging counter will reset by 11:59PM mid-night and start again counting from 12:00am.

What happens if the airtime in my main account is less than 1 minute? What happens if the airtime in my main account is less than 1 minute?

A. If the airtime in your main account is less than 1 minute, the available airtime in your main account will be used for calls after which subsequent charges will be taken from your N1000 SIM Activation bonus account or other bonus accounts.

Example

If you have N20 in your main account and N400 in SIM Activation bonus account, call charges will begin from the N20 and once exhausted, charges will continue from the SIM Activation bonus account.

However, if you recharge before your 5th minute call, then your 5th minute call will be charged from main account after which subsequent calls will be charged from YafunYafun bonus account or other bonus accounts.

I am trying to make my first call of the day I have N0 airtime in my main account and N200 in my YafunYafun account, but I am unable to make a call. Why?  I am trying to make my first call of the day I have N0 airtime in my main account and N200 in my YafunYafun account, but I am unable to make a call. Why?

A. This is because your first call of the day must be made from your main account before your bonus account.

How much will I be charged for my 1st and 5th minute call of the day? How much will I be charged for my 1st and 5th minute call of the day?

A. For your 1st and 5th minute call, you will be charged 36k/sec (₦21.60k/min) from your main account; after which subsequent charges will occur from your YafunYafun bonus account or other bonus accounts.

How will I get the N1000 SIM Activation bonus? How will I get the N1000 SIM Activation bonus?

A. After you register and activate your new line, you will receive a message confirming you have received the N1000 SIM Activation bonus.

What activities can I perform with the N1000 SIM Activation bonus? What activities can I perform with the N1000 SIM Activation bonus?

A. You will receive the N1000 SIM Activation bonus in the following ways:

  • N800 for National Voice calls & SMS.
  • N200 for ALL data activities.
When will I be able to use the N1000 SIM Activation bonus? When will I be able to use the N1000 SIM Activation bonus?

A. You will be able to use the N1000 SIM Activation bonus once you perform chargeable activity from your main account (Calls, SMS, data activities SMS, bundle activation etc.)

How long will I be able to use the N1000 SIM Activation bonus? How long will I be able to use the N1000 SIM Activation bonus?

A. The N1000 SIM Activation bonus will be valid for 7 days from the date of SIM activation BUT unused bonus will be cleared after 7days.

If I recharge and get my YafunYafun 700% recharge bonus will I continue to use the N1000 SIM Activation bonus? If I recharge and get my YafunYafun 700% recharge bonus will I continue to use the N1000 SIM Activation bonus?

A. Yes, you will continue to use the N1000 SIM Activation bonus until it is exhausted. However, subsequent charges will be taken from your 700% YafunYafun bonus.

How many times can I get the N1000 SIM Activation bonus? How many times can I get the N1000 SIM Activation bonus?

A. You will receive the N1000 SIM Activation bonus ONCE.

If I migrate to another tariff plan with my N1000 SIM Activation bonus, will I still be able to use it? If I migrate to another tariff plan with my N1000 SIM Activation bonus, will I still be able to use it?

A. Yes, you will still be able to use the N1000 SIM Activation bonus when you migrate to another tariff plan so long as the bonus has not expired. However, you will not be able to use the SIM Activation if you migrate to XtraSpecial plan or XtraValue plan.

How much will I be charged when using the SIM Activation bonus? How much will I be charged when using the SIM Activation bonus?
N1000 SIM Activation bonus
Local Calls 75k/sec (N45/min)
Local SMS N4/SMS
Local Data N1/MB
How can I recharge airtime on my YafunYafun plan to enjoy the 700% bonus on recharge? How can I recharge airtime on my YafunYafun plan to enjoy the 700% bonus on recharge?

A. Customers will be able to recharge on YafunYafun using any of the following

  • Logical Recharge
  • MTN TopIt
  • MoMo
  • On-Demand channels
What happens to my number after 6 months? What happens to my number after 6 months?

A. After the sixth month, you will stop enjoying the 700% bonus on ALL recharges AND the system will automatically migrate you to MTN BetaTalk tariff plan where you continue to enjoy exciting bonuses.

Will I be notified that my line will be migrated out of YafunYafun plan after 6 months? Will I be notified that my line will be migrated out of YafunYafun plan after 6 months?

A. Yes, you will receive notifications that your line will be migrated to Betatalk tariff plan, 10 days and 5 days before migration. You will also receive a notification on the day the line is migrated to Betatalk.

Will I continue to enjoy the 100% Data bonus if I migrate out of the YafunYafun plan before the third month? Will I continue to enjoy the 100% Data bonus if I migrate out of the YafunYafun plan before the third month?

A. Yes. If you migrate out of YafunYafun within the first 3 months, you will continue to enjoy the 100% Data bonus until the end of the third month.

If I activate a data bundle 2 months after activating my line on YafunYafun, will I enjoy the 100% bonus on Data activation for the next 3 months? If I activate a data bundle 2 months after activating my line on YafunYafun, will I enjoy the 100% bonus on Data activation for the next 3 months?

A. No, your 3 months starts counting from the day your number was activated.

What can I use the YafunYafun 700% airtime bonus for? What can I use the YafunYafun 700% airtime bonus for?

A. You will be able to use 350% YafunYafun airtime bonus for calls ONLY, to ALL Local Networks in Nigeria and the 350% bonus for data activities.

For how long will I enjoy the 100% Data Bonus? For how long will I enjoy the 100% Data Bonus?

A. You will be able to enjoy the 100% Data Bonus for 1 month ONLY. However, if you migrate to another tariff plan (EXCEPT BetaTalk) within the 30 days of SIM activation, you will enjoy the 100% data bonus for 90 days from the day of SIM activation.

NOTE: The 1-month validity on 100% Data Bonus starts counting as soon as the customer is on MTN YafunYafun plan.

If I migrate to Betatalk within the one month of SIM activation, will I enjoy the 100% data bonus offer? If I migrate to Betatalk within the one month of SIM activation, will I enjoy the 100% data bonus offer?

A. No. You will not enjoy the data bonus offer if you migrate from Yafun Yafun to Betatalk.

What are the eligible tariff plans for the 3 months offer? What are the eligible tariff plans for the 3 months offer?

A. The eligible tariff plans are Pulse, mPulse, Trutalk, XtraSpecial, XtraValue, XtraValue Carte.

If I migrate from Yafun Yafun to any of the eligible tariff plans within the one month of SIM activation, will I enjoy the 100% data bonus offer? If I migrate from Yafun Yafun to any of the eligible tariff plans within the one month of SIM activation, will I enjoy the 100% data bonus offer?

A. Yes. You will be able to enjoy 100% data bonus offer when you migrate to any of the eligible tariff plans within the one month of SIM activation and the bonus offer will be valid for 90 days from the date of SIM activation.

If I migrate to Betatalk and then migrate to eligible tariff plans within the one month of SIM activation, will I enjoy the 100% data bonus offer?  If I migrate to Betatalk and then migrate to eligible tariff plans within the one month of SIM activation, will I enjoy the 100% data bonus offer?

A. Yes. You will start enjoying the 100% data bonus offer when you migrate to eligible tariff plan from Betatalk within the one month of SIM activation. Note that migration fee applies for multiple migration within 30 days.

Scenario:

Customer activates a new SIM on the 1st of January and selects Yafun Yafun plan. The 100% data bonus offer is given to the line, valid for 30 days. On the 10th of January, Customer migrates to Betatalk plan and is unable to enjoy the offer again. If customer migrates to Pulse on Jan 25th, the customer will start enjoying the 100% data offer and the offer will expire on the 31st of March (90 days from 1st of January)

If I migrate out of Yafun Yafun after 30 days of SIM activation, will I enjoy the offer? If I migrate out of Yafun Yafun after 30 days of SIM activation, will I enjoy the offer?

A. No. The offer expires after 30 days if you do not migrate out of Yafun Yafun to any of the eligible tariff plans within 30 days.

Will I be able to enjoy 100% Data bonus on auto-renewals? Will I be able to enjoy 100% Data bonus on auto-renewals?

A. Yes, you will enjoy 100% data bonus when you renew SELECT data bundle subscription.

 

What can I use the YafunYafun 700% airtime bonus for? What can I use the YafunYafun 700% airtime bonus for?

A. You will be able to use 350% YafunYafun airtime bonus for calls ONLY to ALL Local Networks in Nigeria and the 350% bonus for data activities.

What is the validity of the YafunYafun airtime bonus? What is the validity of the YafunYafun airtime bonus?

A. The airtime bonus is valid for 7 days after which all unused bonus will clear. If you recharge again before your bonus expires, you will receive another bonus but all bonus received will expire separately on their respective day of expiry.

What is the validity of the data bonus? What is the validity of the data bonus?

A. The 100% Data bonus will have the same validity with the main data bundle activated.

How do I check my SIM Activation bonus & YafunYafun airtime and data bonus balance?  How do I check my SIM Activation bonus & YafunYafun airtime and data bonus balance?

A. To check your balance simply do the following:

N1000 SIM Activation bonus

  • Dial the *31o# or *310*43# to check the SIM Activation bonus balance.

700% YafunYafun Bonus

  • Dial *310# to check your main account and total airtime bonus.
  • Dial *310*43#* to view details of the bonus (total bonus, earliest bonus to expire and expiry date)
  • Dial *312*4# OR Send 2 to 312 to check your data bundle and data bonus.
What should I do to get the 15% airtime bonus on recharge? What should I do to get the 15% airtime bonus on recharge?

A. To get the 15% airtime Bonus on recharge, simply recharge via the following recharge channels:

– MTNOnDemand (*904#)

  • Bank Account option
  • Debit Card option

– myMTN NG App

  •  Airtime recharge option ONLY

– MoMo

Will I also get my YafunYafun bonus plus 15% airtime bonus when I recharge via *904# or myMTN NG App? Will I also get my YafunYafun bonus plus 15% airtime bonus when I recharge via *904# or myMTN NG App?

A. Yes. Once you recharge via *904# and myMTN NG App, you will get the following bonuses:

  • 15% airtime bonus
  • 700% YafunYafun bonus

Example: When you recharge with N200 via *904# or myMTN NG App, you will get total of N1,430. N1,400 will be credited into your airtime and data accounts respectively i.e. N700 into your YafunYafun airtime account and N700 in your YafunYafun data account while N20 will be credited into your 15% airtime bonus account.

How long will I be able to use the 15% Airtime bonus on recharge? How long will I be able to use the 15% Airtime bonus on recharge?

A. The 15% Airtime bonus on recharge will be valid for 7 days and unused bonus will be cleared after 7 days.

Will I be able to share my airtime bonus with my friends? Will I be able to share my airtime bonus with my friends?

A. No, your airtime bonus cannot be shared or transferred to another line.

I just made my first call of the day and it lasted 7 minutes. I noticed that my 1st and 5th minutes of the call was charged from the main account instead of my Airtime bonus received from my App recharge. Is this correct? I just made my first call of the day and it lasted 7 minutes. I noticed that my 1st and 5th minutes of the call was charged from the main account instead of my Airtime bonus received from my App recharge. Is this correct?

A. Yes, your first (1st) and fifth (5th) minute call of the day will be charged from your main account, after which subsequent charges will occur from your 15% airtime bonus account and other bonus accounts.

  • First minute: Main Account.
  • Second to fourth minute: 15% airtime bonus -> YafunYafun recharge bonus -> other bonuses.
  • Fifth minute: Main Account Subsequent minutes: 15% airtime bonus -> YafunYafun recharge bonus -> other bonuses.
Will I get 15% Airtime bonus on recharge when I receive or send airtime via MTN Share? Will I get 15% Airtime bonus on recharge when I receive or send airtime via MTN Share?

A. No, you will not get the 15% Airtime bonus on recharge when you receive or send airtime via MTN Share.

What activities can I perform with the 15% Airtime bonus on recharge? What activities can I perform with the 15% Airtime bonus on recharge?

A. You will be able to make local calls, send SMS and browse any website or app with the 15% Airtime bonus on recharge.

How much will I be charged when using the 15% Airtime bonus on recharge? How much will I be charged when using the 15% Airtime bonus on recharge?

A. The table below contains the rate you will be charged from the 15% Airtime bonus on recharge

>

Activity Rate
Local Calls 50k/sec (N30/min)
Local SMS N4/SMS
Local Data N15/MB
When will I be able to use the 15% Airtime bonus on recharge? When will I be able to use the 15% Airtime bonus on recharge?

A. You will be able to use the 15% Airtime bonus on recharge at any time of the day.

If I recharge and get my YafunYafun 700% recharge bonus will I continue to use the 15% Airtime bonus on recharge? If I recharge and get my YafunYafun 700% recharge bonus will I continue to use the 15% Airtime bonus on recharge?

A. Yes, you will continue to use the 15% Airtime bonus on recharge until it is exhausted. However, subsequent charges will be from your 700% YafunYafun bonus.

How many times can I get the 15% Airtime bonus on recharge? How many times can I get the 15% Airtime bonus on recharge?

A. You will receive the 15% Airtime bonus on recharge for every recharge you make via the eligible channels.

If I migrate to another tariff plan with my 15% Airtime bonus on recharge, will I still be able to use it? If I migrate to another tariff plan with my 15% Airtime bonus on recharge, will I still be able to use it?

A. Yes, you will still be able to use the 15% Airtime bonus on recharge when you migrate to another tariff plan as long as the bonus has not expired.

Will I also get my YafunYafun bonus plus 15% airtime bonus when I make my first recharge in a month via *904# or myMTN NG App? Will I also get my YafunYafun bonus plus 15% airtime bonus when I make my first recharge in a month via *904# or myMTN NG App?

A. Yes. Once you make your first recharge in a month via *904# and myMTN NG App, you will get the following bonuses:

  • 700% YafunYafun bonus
  • 15% airtime bonus

However, for your subsequent recharges in the same month, will continue to get 700% YafunYafun bonus and 15% airtime bonus.

Example

When you recharge with N200 via *904# or MyMTNApp, you will get total of N1430.

N1,400 will be credited into your airtime and data accounts respectively i.e. N700 into your YafunYafun airtime account and N700 in your YafunYafun data account while N30 will be credited into your 15% airtime bonus account.


If I have an active data bundle and I also have Data Bonus on my line, which data will be used first? If I have an active data bundle and I also have Data Bonus on my line, which data will be used first?

A. The data usage on my line will be first from the main data and once it is exhausted, usage will be switched to the data bonus until it is exhausted or expired.

Example

Doris has 4GB on her main data, 4GB bonus data and N700 airtime bonus for data on recharge. First, her 4GB main data will be used up after which her 4GB bonus will deplete then finally her N700 airtime bonus will deplete until it is exhausted or expired.

What are my call and SMS charges from main and bonus accounts? What are my call and SMS charges from main and bonus accounts?

A. Your calls/SMS from main and bonus accounts will be charged as follows:

  Main Account Yafunyafun 700% Bonus
Nat’l Calls 36k/sec (N21.60/min) 77k/sec (N46.20/min)
Nat’l SMS N4/SMS
PAYG Data N3.07/MB N8.75/MB
How do I check my bonus balances? How do I check my bonus balances?

A. To check your bonus balances, simply do the following:

N1000 SIM Activation bonus

  • Dial the *310# or *310*43#

700% YafunYafun Bonus

  • Dial *310# or *310*43#* to view details of the bonus (total bonus, earliest bonus to expire and expiry date)
  • Dial *312*4# OR Send 2 to 312 to check your data bundle and data bonus.

15% airtime bonus

  • Dial the *310#.