MTN CallerTunez service offers MTN subscribers the unique ability to personalize their ring back tones. By default, phones play the boring and not-so-pleasing “tring-tring” tone. This ability to personalize Ring Back Tones (RBT) has opened new and exciting doors for MTN subscribers, Content Owners, and Artistes.

An enhanced and user friendly CallerTunez is being introduced by MTN. The new features will provide customers several ways to sample and subscribe to the service. The service is compatible to with all mobile phone types.

Product DescriptionProduct Description

An enhanced and user friendly CallerTunez is being introduced by MTN. This is because of various requests for variations of the service to meet the unique tastes and peculiarities of subscribers.

These new features will provide customers several ways to sample and subscribe to the service.

The following are the different options available when subscribing to the Enhanced CallerTunez:

(a) CallerTunez for different callers.

(b) CallerTunez for special occasions.

(c) CallerTunez as Gifts.

(d) Random playlist of tunes from Personal Library.

(e) Pre-set/Timed CallerTunez.

(f) Promotional CallerTunez.

Get StartedGet Started

The customer can download CallerTunez in several ways:

  • Via SMS: Users can send their preferred song Tune Code to 410 via SMS.
  • Via One Key Copy: When an MTN subscriber dials a CallerTunez user, they press 1 to copy their caller’s CallerTunez.
  • Via the H5 portal: Users can download their preferred tune on the MTN CallerTunez Store via the MTN website: http://callertunez.mtn.ng/portal/#!/home and accessing the same features.
  • Via USSD: Users can dial *410# and go through the categories of tunes available on the USSD Menu such as trending tunes, new tunes, afro-pop tunes, etc.
BillingBilling

The customer can be billed for CallerTunez in any of the following ways:

  • CallerTunez Fees: The customer can download his/her choice of CallerTunez for N100/Tune for 30 Days or N50/Tune for 7 Days at any time via SMS, USSD or Web, for his/her Personal Library.
  • CallerTunez bundle Fees: The customer can download his/her choice of Bundled CallerTunez for N200/Tune for 30 Days or N100/Tune for 7 Days at any time via SMS, USSD or Web, for his/her Personal Library.
General RulesGeneral Rules

1. MTN CallerTunez is a content-based service.

  • Free Tunez
  • Paid-for Tunes in the Customers’ Personal Library
  • Discounted CallerTunez

2. The Customer’s Personal Library contains all tunes that the customer chooses, pays for, and ‘downloads’ by him/herself from the different CallerTunez subscription channels.

BasicBasic

1. The customer can subscribe to the CallerTunez service in any of the following ways:

  • By sending Tune Code of their preferred song to the 410 via SMS, USSD, Web
  • A customer cannot subscribe for CallerTunez without downloading a tune.
  • CallerTunez is charged when the customer takes an action of subscribing to tune for his/her library.
Content Validity PeriodContent Validity Period

1. The content validity period is the period during which a downloaded CallerTunez will be allowed to be part of the customer’s library, when it expires, the customer must download the CallerTunez afresh to have it in his/her Personal Library or choose autorenewal.

2. Each CallerTune that the customer chooses and downloads for his/her personal library will cost N100/Tune for 30days and 50/Tune for 7days or N200/Bundle for 30days and 100/Bundle for 7days for single and bundled Tunez respectively.

3. Each CallerTune in the library is available to the customer if his/her paid tune is still valid each month.

Personal Library & GiftingPersonal Library & Gifting

1. The customer can have only one Personal CallerTunez Library. This library can contain up to 10 tunes only, ‘downloaded’ by the customer.

2. The customer can manage or customize the way tunes are played from his/her Personal Library via the Personal Settings command available on the website or USSD

3. Choose who hears what tune: The customer will also be able to assign which CallerTune plays to different Callers or Group of Callers.

4. Random play: Subscriber can set personal tunes to play randomly to all callers.

5. Buy for a Friend (gift/present): A customer can buy a CallerTune for another MTN customer via SMS, Web, and USSD.

6. The cost of this Gift Tune is deducted immediately from the giver’s account once the purchase is successful. The cost of the gift is the same as the CallerTunez Fee for that tune.

Text-to-SpeechText-to-Speech

How To Create Your Own CallerTunez (TEXT TO SPEECH)

With the Text to Speech Tool (TTS), you can create your own CallerTunez. All you need to do is input your text, choose your preferred voice, and select ok. Click the http://callertunez.mtn.ng/portal/#!/diy to get started.

Frequently Asked Questions

How much does CallerTunez cost?How much does CallerTunez cost?

A. The customer will pay N100/30 Day or N50/7 Day for Single Tune or N200/30 Days and 100/7 days for Bundled Tunez.

I received a call from a friend, and she loved my ring back tone. How would she copy the song?I received a call from a friend, and she loved my ring back tone. How would she copy the song?

A. She needs to Press 1 (One Key Copy Function) when she hears the tune during the call and the tune will be copied into her library after she confirms the DOI that pops up for confirmation of the subscription and the song is set as her default tune.

How often can I change the songs in my personal library?How often can I change the songs in my personal library?

A. As often as you want.

Do I pay for every change of song in my personal library?Do I pay for every change of song in my personal library?

A. Yes. Every new tune downloaded attracts a download fee.

What is the maximum number of songs I can have in my personal library?What is the maximum number of songs I can have in my personal library?

A. 10