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Broadband

4G Broadband Router

Are there promotional offers for MTN Broadband router Data customers? Are there promotional offers for MTN Broadband router Data customers?

A. Yes. They are categorized as follows

4G Router Standard:

Instant 50GB data upon activating the device

Enjoy up to 100% data bonus with every purchase of monthly capped bundles for the first six months

4G Router Premium:

Instant 120GB data upon activating the device

Enjoy up to 100% data bonus with every purchase of monthly capped bundles for the first six months

What is the difference between the 4G Router Standard and Premium? What is the difference between the 4G Router Standard and Premium?
 
4G Router (Standard) 		 4G Router (Premium)
Maximum Download Speed Up to 150 Mbps Up to 300 Mbps
Maximum Upload Speed Up to 50 Mbps Up to 50 Mbps
Data Bonus on Activation  50GB 120GB
Maximum number of connected devices Up to 32 devices Up to 64 devices
WiFi Frequency Supports 2.4GHz frequency Supports 2.4GHz and 5GHz frequencies
What does 2.4GHz and 5GHz frequency mean? What does 2.4GHz and 5GHz frequency mean?

A. 2.4 GHz connection travels farther at lower speeds, while 5 GHz frequencies provide faster speeds at a shorter range. Your choice of 2.4 GHz or 5 GHz will depend on where and how you use your WiFi connection most.

When should I connect to 2.4 GHz or 5G Hz? When should I connect to 2.4 GHz or 5G Hz?

A. If you need a wider coverage area and have devices spread across a larger space, 2.4GHz is recommended.

For faster speeds and better performance in a smaller coverage area, 5GHz is recommended.

Is there a warranty on the MTN 4G Broadband router? Is there a warranty on the MTN 4G Broadband router?

A. Yes. The warranty on the device is valid for one year. A faulty device is to be returned to the point of purchase for resolution or replacement subject to technical assessment at the store.

How do I know if my MTN Broadband router is on 4G or 3G? How do I know if my MTN Broadband router is on 4G or 3G?

A. Blue network signal light on your MTN Broadband router indicates your MTN Broadband router is on 4G, while a green network signal light indicates 3G. Note that the switch between 4G and 3G on your MTN Broadband router is automatic depending on the available network in your location.

How do I make other devices (phones/tablets/laptops) discover my MTN Broadband router for a wireless (WiFi) connection? How do I make other devices (phones/tablets/laptops) discover my MTN Broadband router for a wireless (WiFi) connection?

A. Simply press the WPS button at the top of your MTN Broadband router to enable other devices discover your MTN Broadband router for a wireless connection via WiFi.

How do I check the MTN Broadband router Airtime and Data balances? How do I check the MTN Broadband router Airtime and Data balances?

A. You can check your MTN Broadband router Data balance or airtime balance through

Will I be able to roll over my unused data? Will I be able to roll over my unused data?

A. Yes. You will be able to roll over your unused data bundle for capped plans only if you resubscribe within seven (7) days upon data expiration. Rolled over data plan will adopt the validity of the new bundle subscribed.

Is my MTN Broadband router data depletion different from other data plans? Is my MTN Broadband router data depletion different from other data plans?

A. No. Your MTN Broadband router data depletes at the same rate as other mobile data plans.

How can I reset my router password? How can I reset my router password?

A. You can reset your router password by following the steps below:

  • Use a pin to push down the reset button on the router for 10 seconds or until the router restarts.
  • Log onto the device using the default router password written on the router.
  • Visit 192.168.0.1 on your browser. Login with ‘admin’ as password.
  • Go to the WiFi settings and click on WLAN Key to change the router password.

OR

  • Connect a LAN cable from the router to a laptop.
  • Visit 192.168.0.1 on your browser. Login with ‘admin’ as password.
  • Go to the WiFi settings and click on WLAN Key to change the router password.