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Broadband

4G Broadband Router

Are there promotional offers for MTN Broadband router Data customers? Are there promotional offers for MTN Broadband router Data customers?

A. Yes. They are categorized as follows

4G Router Standard:

  • Instant 50GB data upon activating the device
  • Enjoy up to 100% data bonus with every purchase of monthly capped bundles for the first six months

4G Router Premium:

  • Instant 120GB data upon activating the device
  • Enjoy up to 100% data bonus with every purchase of monthly capped bundles for the first six months
What is the difference between the 4G Router Standard and Premium? What is the difference between the 4G Router Standard and Premium?
4G Router (Standard)  4G Router (Premium)
Maximum Download Speed Up to 150 Mbps Up to 300 Mbps
Maximum Upload Speed Up to 50 Mbps Up to 50 Mbps
Data Bonus on Activation  50GB 120GB
Maximum number of connected devices Up to 32 devices Up to 64 devices
WiFi Frequency Supports 2.4GHz frequency Supports 2.4GHz and 5GHz frequencies
What does 2.4GHz and 5GHz frequency mean? What does 2.4GHz and 5GHz frequency mean?

A. 2.4 GHz connection travels farther at lower speeds, while 5 GHz frequencies provide faster speeds at a shorter range. Your choice of 2.4 GHz or 5 GHz will depend on where and how you use your WiFi connection most.

When should I connect to 2.4 GHz or 5G Hz? When should I connect to 2.4 GHz or 5G Hz?

A. If you need a wider coverage area and have devices spread across a larger space, 2.4GHz is recommended.

For faster speeds and better performance in a smaller coverage area, 5GHz is recommended.

Do I get 1-month access to Showmax when I buy the MTN 4G Router? Do I get 1-month access to Showmax when I buy the MTN 4G Router?

A. Yes. However, this offer is only available to customers on the Home Broadband Plan

How can I access my complimentary Showmax subscription? How can I access my complimentary Showmax subscription?

A: Follow the steps below to activate your complimentary Showmax subscription:

  • Connect to your broadband device and login to your Device Management Platform by going to your browser and type 192.168.0.1 in the address bar.
  • Enter “admin” as the password on the device management landing page and click Proceed
  • Click on the Message icon on the homepage to view all messages sent to your device
  • Open the message from Showmax
  • Copy and paste the Showmax voucher link to your browser to activate your subscription
  • Click on create account and enter your email address and password
  • Start enjoying great content
Is there a warranty on the MTN 4G Broadband router? Is there a warranty on the MTN 4G Broadband router?

A. Yes. The warranty on the device is valid for one year. A faulty device is to be returned to the point of purchase for resolution or replacement subject to technical assessment at the store.

How do I know if my MTN Broadband router is on 4G or 3G? How do I know if my MTN Broadband router is on 4G or 3G?

A. Blue network signal light on your MTN Broadband router indicates your MTN Broadband router is on 4G, while a green network signal light indicates 3G. Note that the switch between 4G and 3G on your MTN Broadband router is automatic depending on the available network in your location.

How do I make other devices (phones/tablets/laptops) discover my MTN Broadband router for a wireless (WiFi) connection? How do I make other devices (phones/tablets/laptops) discover my MTN Broadband router for a wireless (WiFi) connection?

A. Simply press the WPS button at the top of your MTN Broadband router to enable other devices discover your MTN Broadband router for a wireless connection via WiFi.

How do I check the MTN Broadband router Airtime and Data balances? How do I check the MTN Broadband router Airtime and Data balances?

A. You can check your MTN Broadband router Data balance or airtime balance through MyMTN App, or MTN’s Data portal: http://mymtn.com.ng, or USSD channels: *312*500#. You can also check your data/airtime balance(s) directly from MTN Broadband router interface/firmware on 192.168.0.1

Will I be able to roll over my unused data? Will I be able to roll over my unused data?

A. Yes. You will be able to roll over your unused data bundle. Terms & conditions apply.

Is my MTN Broadband router data depletion different from other data plans? Is my MTN Broadband router data depletion different from other data plans?

A. No. Your MTN Broadband router data depletes at the same rate as other mobile data plans.