Broadband
Broadband Rewards
What is the MTN Broadband Reward Program?
A. MTN Broadband Reward program is designed to appreciate our customers and reward them for using our broadband products. Our Broadband segments ranges from Levels 1 to 5 where customers get to enjoy exciting rewards!
How do I join the Reward Program?
A. If you are a new customer, you can join the MTN Broadband Reward Program when you purchase and register any of MTN Broadband devices. Purchase our devices here.
If you are an existing customer, you are already qualified. Keep subscribing to accumulate more points.
How do I know my Reward Points?
A. Stay in touch on your level & reward points using USSD code *312*500# to check your broadband point balance after linking your device number with your primary number.
How do I earn Reward Points?
A. Reward points are earned by subscribing for capped Broadband plans & bundles. Points are rewarded on every capped broadband subscription made through all MTN digital channels.
How do I redeem my reward points?
A. You can redeem your reward points by using only *312*500# to buy capped broadband plans & bundles.
How do I qualify for each levels?
A. Your monthly spend band for each levels are indicated below
Level 1: 0-N1500
Level 2: N1500 – N5000
Level 3: N5000 – N12,000
Level 4: N12,000 – N25,000
Level 5: N25,000 & above
When does the Reward Points expire?
A. Your reward points expire yearly. At the end of the year, unused reward points will expire.
How many points indicates the different levels?
Level 1: 0 – 74pts
Level 2: 75 – 249pts
Level 3: 250 – 599pts
Level 4: 600 – 1249pts
Level 5: 1250pts & above
Can I get the Reward Points if I subscribe through any channel?
A. Yes. Below channels are eligible for the Broadband Reward Points;
- *312*500# from your linked phone number
- *461*1# · Using any of the USSD channels above on the device interface (http://192.168.0.1/) when connected to the device
- Momo
- myMTN web Portal
- myMTN App
- MoMo
- Zigi
What bundles qualify me for the Broadband Reward Points?
A. Only Broadband Capped Bundles are qualified for the Broadband Reward Points. Unlimited Bundles are not eligible
How do I subscribe my Broadband Router/5G Router/MiFi devices?
A. You can buy data plans via the following channels:
- USSD: *312*500# or *461# from your linked phone number
- myMTN NG App
- myMTN web Portal The device interface (http://192.168.0.1/) when connected to the device.
- MoMo
- Zigi
How do I subscribe for my FiberNet Account?
A. You can buy data plans via the following channels: · myMTN web Portal
- USSD *461*6# from your MTN line