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A. MTN Data bundles are affordable data plans designed to give access to the internet through data enabled devices. It is usually within a defined unit of bytes and at a pre-determined price for a definite period and MTN has a robust bouquet of bundles that suits all lifestyle.
A. All MTN Customers can subscribe to any MTN Data bundle.
They are Daily, Weekly, Monthly, Bi-monthly, Quarterly, Bi-annually, and Yearly.
A. You can subscribe to any MTN data bundles via the following channels:
SMS: Sending the bundle plan keyword to 312.
A. The pop-up menu is a feature that allows you to set your data bundle on Auto-renew or One-off purchase, and to Buy for a Friend:
A. If you are buying a data bundle via SMS and it exits the pop-up menu, or it times out before selecting an option, the data bundle would be activated as One–off purchase. But, if you are buying the bundle via USSD you will not be able to proceed to buy the data bundle until you select an option of either one-off, auto-renewal or buy for a friend.
A. Yes, you will be able to opt in for Auto-renewal or renew the bundle by sending R+bundle code to 312.
Example: If you have an active 100MB daily bundle that is on One-off option, you will be able to renew it by sending R104 to 312.
A. Yes, you will be able to cancel auto-renewal on your bundle anytime by sending the opt-out keyword to 312.
A. Yes, you can activate multiple data bundles and all the data bundle purchased will have its own unique expiry dates.
A. If you have multiple data bundles active on your line, the data bundle with the least validity will be used first.
Example: If you have a 30-day bundle plan and 1-day plan both active on your line, the 1-day plan will be used first before the 30 days plan.
A. As soon as you exhaust your data bundle before the expiry, your data access will be suspended and you will not be able to browse again. To continue browsing, you will need to do one of the following:
Yes, some data bundle plans now have additional voice minutes. This means that when you buy any of the select bundles, you will also be able to call your friends and family from the additional voice minutes.
Yes, you will be able to call all numbers in Nigeria with the voice minutes you get from the purchase of the data bundle.
Note: You will not be able to call international numbers and Nigeria from the voice bundle while roaming. You will also not be able to call international numbers with the voice bundle.
You will be charged at the rate of 13k/sec when calling from the voice minutes. Once you have exhausted the voice minutes, charges will be taken from your main account or any other voice bundle on your line.
The bundle/bonus on your line with the closest expiry will be charged first for calls. However, if you have multiple bundles/bonuses with the same expiry, the voice minutes will be charged before the other voice bundles/bonuses on your line.
A. Yes, you will be able to enjoy 25%, 50%, 100%, and any other bonus offers you are eligible for on the network whenever you buy a data bundle. The offer includes:
A. Yes, you will enjoy FREE data on select data plans for streaming on YouTube in the night from 12am to 5am and additional FREE data to stream on YouTube All-Day.
A. All MTN customers who purchase any of the data plans eligible for the offer will be able to enjoy the FREE YouTube Night/Day data.
A. Your FREE YouTube Night/Day data will have the same validity with the main data plan you purchased.
A. The FREE YouTube Night data is available for use only from 12am – 5am while the YouTube Day is available All-day within the validity period of the main data plan.
A. Yes, you can enjoy the FREE YouTube Night/Day data as multiple times on every eligible data bundle you buy.
A. NO, the FREE YouTube Night/Day data can only be used to stream videos on YouTube app/web.
A. You will be charged from your main data bundle or any other available bundle if you continue to watch YouTube videos.
A. No, you will not be able to share your YouTube Night/Day data but you can share your main data.
A. No, you will not be able to roll over the unused free YouTube Night/Day data.
A. Yes, you will be able to roll over your Unused main data bundle ONLY if you buy another data plan from the same category with the current bundle within the stipulated grace period. **Note, you will NOT be able to rollover any unused data bonus. See Data Roll Over table below for details:
|Data Plan||Bundle Roll Over Category||Roll Over Grace period|
|1-day||Daily bundle, 2-day, 3-day||1 day|
|7-day||Weekly, 2-week bundle||3 days|
|60-day||2-month, 3-month||7 days|
A. Yes, you will be able to rollover your unused 1GB when you activate any data plan from the monthly bundle category, and the validity of the new data bundle you activated will be applied to the unused/remaining bundle.
A. No, your unused 1GB will expire unless you buy another monthly data plan within the grace period, and your 40MB Daily Plan will have 1 day validity.
A. If you fail to renew your expired bundle or purchase another bundle from the same category after the rollover period, all your un-used bundle will be cleared. See Data Roll- Over table for details.
A. No, you will NOT be able to use it within the grace period until you renew the bundle or purchase another data plan from the same category with the Un-used bundle. See Data Roll Over table for details.
A. No, you will NOT be able to rollover any unused data bonus even if the bundle auto-renews before expiry, upon expiry or within the applicable rollover period.
A. All bundles will renew according to their bundle category – daily, weekly and monthly, etc. However, if you have multiple data bundles active from same category, the last data plan you purchased from that category will be the bundle that will be auto-renewed.
For Example: if you activate two data plans from the daily plans; (40MB on June 1st, 200MB on June 2nd), two plans from the monthly plan; (1.5GB on June 3rd and 10GB on June 4th), on the day of renewal, only 200MB from the daily plan and 10GB from the monthly plan will be the plans that will auto-renew.
A. Yes, you will be able to transfer from your data bundle to another line by dialing *312*Phone number* Data amount# or, text Transfer<space>Phone number<space>Data amount and send to 312.
A. The 40MB Daily Plan will be used first and after the data bundle has been exhausted then data charges will be deducted from the 2GB Monthly plan.
A. You will be able to browse from your airtime only after exhausting your data bundle, BUT you will be required to opt in by dialing *312*200# before you can browse from your airtime at Pay As You Go rate.
A. To opt in for PAYG browsing, simply;
A. Your browsing from your airtime will be charged at N3.07/MB.
A. No, you will not be charged for opting in for PAYG browsing.
A. To opt out of PAYG browsing, simply